Hôtel International

My husband and I booked our stay and needed to cancel. We cancelled our trip, within the cancellation period, so we could get our money back. After a week we noticed that the hotel charged our creditcard anyway, even though we cancelled and didn’t stay there! After months of calling and writing we still don’t have our money back!!

I got a good deal on this room through Priceline. Checked into my room and unpacked. After being in my room for a bit, the bathroom door handle broke and I couldn’t get it back open. I alerted the staff, and they came in the room to try and fix it. It took quite some time, and eventually I had to switch rooms to another floor. I had to re pack and relocate. They offered me an upgraded room at an additional cost of €30 euro a night. I asked if there was anything the hotel could offer for the inconvenience, and they said no. When checking out, there was a nearly €30 euro room charge which was for the coffee I drank each morning in the cafeteria, which I specifically was told I wouldn’t be charged for. When I asked the front desk guy about this charge, he said I should have been told about the charge, but the two previous desk people did not tell me about this. I felt very disappointed with all of this. The staff was friendly, but they didn’t go out of their way to resolve any of this for me. The rooms are very small. Though they are clean. I would not recommend this hotel due to my experience. The location was not close to anything good, and they definitely didn’t go out of their way to make my unpleasant experience better. I’m not typically the type to try and get something for nothing, and I was very friendly when trying to resolve the issues, but the staff was inconsistent and unwilling to do anything extra to make up for their miscommunications.

Good location near Place de la République, within 25 min walking distance from e.g. Picasso Museum, Notre Dame cathedral (closed now) or Père Lachaise cemetry. Nice café-restaurant La Caravane, 50 m away. Staff very friendly and efficient. But thin walls (I heard my neighbour snore), cold room (heating is centrall controlled and there is no radiator in the room you can adjust) and no water boiling kettle which is not a big deal to provide

closet size rooms. bathrooms that you cant shut the shower screen door , forget it if you drop something in the shower. no English speaking TV channels for evenings when you return home for a day of sight seeing and want to catch up world news etc . internet worked sometimes, rooms were always clean . tidy. we didn't take the breakfast option as it is too expansive for a continental breakfast. opted for local brasserie and was cheaper with a hot meal. the only thing that makes this hotel is location and price. If your going to book tickets ............. do it yourself prior to arriving rather then them organizing it as is it turned out to be a nightmare. Slamming doors at all time of the night is really annoying and a lift nearly big enough to fit two people makes it interesting. If on business and you just needed somewhere to stay reasonably priced, near the metro etc then this hotel would be fine. if you are taking your loved one or someone special to see paris the city of love...... spend some more money and get better accommodation it will be worth it.

For the most part, we enjoyed our stay. The rooms are small compared to US hotels but quite clean and well decorated. Our only issue was internet service was very slow a few days. We did not eat breakfast in the hotel but they do offer and it looked tempting. The staff was polite and very helpful in planning and moving around the city, the staff makes the hotel. It's a good, clean, pretty hotel that will make you feel at home.