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Beautiful grounds but snail slow service
Opinión escrita el 31 de Decembre de 2019
Our group of 5 (parents, 2 teenagers and grandparent) stayed for a long weekend in December 2019. The hotel is lovely enough, decorated to resemble old Thai style. The rooms are clean and very spacious. Some extra attention could go to the shower stalls but this is a problem all over Thailand due to the lack of proper ventilation in most bathrooms. The pool and grounds are lovely as well. There is a private beach with plenty of lounge chairs. (Beware of jelly fish!) Breakfast was included and there was a good selection of Thai and western dishes. The main complaint we had was the food service. I’ve never experienced such slow service. My husband ordered a cocktail from the pool bar and that took 20 minutes because they apparently don’t make cocktails at the bar. They are made inside the hotel and brought out to the pool bar. Ironically the pool bar is stocked with bottles of alcohol so we were a bit baffled by their system. For lunch we ate at the “coffee shop.” It took about 45 minutes from the time we ordered until we began getting our food, and the food came out at different times. It was also all lukewarm, which raises food safety issues. They didn’t even appear that busy. Dinner was the same way. For subsequent meals we decided to venture out, which required planning for rides. The resort is not within walking distance to other restaurants or the city center. For that reason we probably won’t be staying here again.
Opinión escrita el 19 de Octubre de 2019
Myself and my husband were looking for a relaxing trip to stay out of busy life and enjoy the tranquility of nature and this place fulfilled our expectations.
View, green area, nice and clean private beach, huge swimming pool, helpful staff and clean environment were positive aspects of this resort. Breakfast was good, but not at the level of a 5 star hotel.
We enjoyed our stay and overall liked the place, although it had some weak points, e,g. water pressure and temperature was not consistent and it was getting hot and cold when taking shower.
It is an old, but pleasant place,
Opinión escrita el 16 de Junio de 2019
Spent one night in this hotel , the room is big , double bed is comfortable , bathroom is fine .. for one night its ok The buffet breakfast was very poor in term of quality and choices of food , maybe because very little customers that weekend. The hotel was empty actually. Staff do whatever the can to please but not always in a professional way. decoration is very Thai style and ok . nothing to jump out of the cliff but I guess there are worse place in this area. overall it was fine .
Nice beach, poor services
Opinión escrita el 13 de Febrero de 2019
I used to stay here many years back, and recall it was a nice place. However, things have changed. We made a family trip reserving two rooms. We didn't realize they put us in two seperate buildings far apart. Front manager is so useless. Customers had to bare the cost. The back building is very plain old apartment. Room is much smaller than front building but called it a family room. Only plain basic IKEA bunk bed is added, then it becomes a family room. Hallway floor is made of tiles, so we can hear everytime when someone walk by from our room. Old wood decor inside need some update. Breakfast bar has very basic menu in a plain room that is hard to find. There is really nothing special to excite your morning. If you bring car, there is really no clear area for parking, and also limited. During the morning, there will be tour buses curculating around the front to pick up customers. Only few good things are the beach access and interesting look of the hotel. Services, the management, and back building need some improvement badly.It looks like a 4-star hotel, but my recent experience offers 2 stars.
A great place to relax
Opinión escrita el 20 de Septiembre de 2018
We stayed in a Ocean View room on third floor. The room is large and well equipped. King size bed and lounge area. Luxury bathroom fully equipped. Advertised at 56 sq. metres I actually thought it was 65. The hotel is on the beach and also has a beautiful pool with ample deck chairs to lay back on. The breakfast is included in the tariff and includes asian and western options. There is a beach restaurant which is open all day and covers all meal requests. Our group opted for the Thai menu items for dinner on two nights and we weren't disappointed with the taste and freshness. There is western food items but in Thailand enjoy the world's most favorite food and have your burger chips when you return home. We went solely to this hotel to have a relaxing get together with family and having the beach restaurant was a bonus as we didn't have to look elsewhere for dinner. The price of food is unbelievably cheap well under what one would expect at this type of luxury hotel. A one stop hotel where you just put the feet up and enjoy the amenties. Staff were incredibly helpful (especially with 1 family member in a wheelchair) and the most courteous staff I have met in my 50 years of travelling.