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Opinión escrita el 26 de Febrero de 2020
After reading the reviews before we booked, we was looking forward to staying somewhere different in Pattaya in Thailand. Upon arrival at the hotel the check in was easy, we was shown to our room, which was ok at first glance, but after a very restless nights sleep with the very noisy air con, we asked for them to take a look at this, after being out all day upon our return to our room the air con was still the same, so we went back to reception & asked them again to send maintenance to take a look, but still no one came, but in the end Joy & Pim offered us to change rooms after being told originally in the morning there wasn’t any spare rooms. The cleaning is virtually none existence, we got sun tan lotion on our towel & they took pictures of this, but after washing this myself it came out. They left us without clean towels for two days & on the third day left us only one hand & one bath towel, this made me very paranoid about getting marks on anything. The pool area looks nice, but for the size of hotel there is nowhere near enough sun beds. The dark blue pool is dangerous, with many hidden obstacles in the pool which you can’t see for the darkness of the pool. I slipped on the edge of the pool resulting in 4 stitches to my leg & muscle damage to my thigh, & not one member of staff came to ask if I was ok, & best of all my partner enquired where the nearest hospital was, but they didn’t know, which is a shock for the size of hotel. Breakfast is poor, unless you’re Russians This hotel is geared towards the Russians, (who I might say are very rude) Public transport is a ten minute walk away. I would just like to say thank you to Tam the pool towel man for his friendliness. This is definitely not a 4 star hotel
Not a 4 star but has potential
Opinión escrita el 25 de Febrero de 2020
We stayed here a couple of weeks and chose this hotel because of the salt water pool. The staff is friendly and helpful . There are three building and we had a room in the Sands block. Room was large and clean but no furniture on the balcony which is quite unusual. The pool area was ok if you are ok with Russians that like to jump in the pool over your head. Though the worst part is sun bathing on hard white plastic sun beds with no cushions.
Breakfast is a typical Asian one and the same fruit selection everyday is boring .
The area around the hotel is ok , some restaurants , massages , 7-11, and it’s easy to take a tuk tuk bus to the busier part of Pattaya.
Disappointing on many levels
Opinión escrita el 7 de Febrero de 2020
My family and I have been to Thailand many times but this was our first visit to Pattaya. And what a shock in comparison with the rest of the country. Everything is geared to the Russian holidaymaker both in resort and at the Prima Wongamot. We seemed to be the only British holidaymakers at the hotel and nothing in the hotel description suggested that it was very Russian. We had such high hopes for the hotel having read reviews but we were hugely disappointed. I seldom write reviews but In this instant needed to air our frustration.
Staff on reception and generally those around the pool were amenable and friendly. Not so the restaurant staff who were miserable a lot of the time. The breakfast was very Russian and there was a poor attempt at a cooked British breakfast. The tea was disgusting and staff could not even produce an extra tea bag to make it more passable as a cup of tea. Breakfast juice was in short supply and once it was gone generally was not replaced. At the swimming pool sunloungers, of which there were few, were in a poor state and several broken. The pool towels were of a poor quality and threadbare and the stock of drinks poor. I could not even get a cup of coffee. The hotel was really hot with no air conditioning in the Lobby and hotel corridors. There was air conditioning in the room but this was not the most efficient. My biggest bug bear was the fact that our room was not cleaned for the duration of our stay of 3 nights. My husband had to go looking for a member of staff for fresh towels and to empty the bins in the room. Beds were not remade. The WiFi was poor with codes continually not working. In conclusion we would not stay at this hotel again and if you are English you might want to consider looking for somewhere else to stay.
Nice hotel and staff
Opinión escrita el 23 de Novembre de 2019
The hotel is situated in Naklua just north of Pattaya about 200m from the beach. Mainly Russian tourists with a few Chinese too. Overall a very plesant stay.
The hotel is clean and modern with spacious rooms and good facilities. The breakfast is standard Thai hotel fare with a good mixture served buffet style.
It has 2 pools but they don’t see much action as the beach is so close by. The fitness room is probably my only gripe, a couple of running machines and bikes, a few dumbells and not much else, so I got a weeks membership at Coco Fitness down in Pattaya which was a cracking little gym with views over the bay.
Design is nice in parts and a bit bland in others but it is kept clean and well maintained. The lifts are very fast and you never have to wait more than 30 seconds.
The area is a little quieter than central Pattaya and more suited to families or couples. The city center can be reached easily by hailing a bhat bus on the main street for 10bhat. If you stay then Mai Thai restaurant 5minutes walk away is well worth a visit, as is the Loma night market also a short walk away.
Overall a thouroughly enjoyable and relaxing stay in a nice hotel with helpful and pleasant staff.
Opinión escrita el 10 de Agosto de 2019
My husband and I spent 5 nights in prima wongamate Beach.
The hotel is beautiful. Really.
But the service, the staff is not really experienced. We had problems with our toilets. I warned the staff everyday. Everyday they said ok ok. Everyday the same problem. They don't speak well English even though we learned fiew thaï words. They were not welcoming nor warm.
The last day an employee was very unpleasant with us, just because we asked 2 towels for the swimming pool. I am pretty sure that he insulted us in Thai. Well, prima I am sorry but never again.