Based on 621 review
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The following services and amenities are available, but with reduced service: Business Center, Complimentary Evening Social, Fitness Center, Breakfast, Pool.The Homewood Suites by Hilton Atlanta - Peachtree Corners/Norcross hotel is an upscale, yet casual, residential style all-suite hotel located on the edge of historic Norcross, Georgia. Guests at this Homewood Suites by Hilton Atlanta hotel will enjoy the daily complimentary Suite Start hot breakfast and the Welcome Home reception featuring a complimentary light meal and beverages Monday-Thursday evenings (subject to state and local laws). ...More details
Check-out ends at: 11:00
Pool and wellness facilitiesOutdoor Pool.
Reception servicesLuggage storage
Business Facilities / FacilitiesBusiness Center
Nasty Hotel Very Dirty
Reviewed 21 november, 2021
The Dirty Hotel has a wonderful location. The hotel is nasty. The floors, tile, elevator were very dirty. Dirty linen pile in the hall. I told the hotel of this and they in two days did nothing. The room, bathroom were not clean. The bathroom had rotten wood and black mold.
Reviewed 9 november, 2021
The hotel was fairly clean . The customer service was horrible . Housekeeping banging on my door with the do not disturb on . Tried to extend my room which I thought was successful . Turned out the next day it was not . So was forced to relocated . The elevator on the 3rd floor only works going up . Coming down it only goes to the 2nd floor , had to carry heavy luggage down 2 flights of stairs .
Devalued Hilton standard
Reviewed 1 november, 2021
I stayed at this hotel to visit my friend in Duluth but it was very dissatisfying. My understanding was to have everyone wear masks especially the staff but I've noticed only 2 staff at the front desk (7 am shift and 3 pm shift) had one. Upon check-in, 11 pm shift looked very unprofessional, no uniform, black hood on the entire time, no greeting, annoyed by everything, no mask, looked very mad...etc. I was told that this hotel was smoke-free but the building I was check-in filled with marijuana all over the building! And the room I was assigned had no microwave handle (broken) attached and it was very sharp and I ended up cutting my finger. my room phone was broken and asked for replacement but NO ONE acknowledged whatsoever! I asked for 2 sets of towels and have them BAGGED and hung by the door but it was left on the dirty floor without bagged! The day after check-in, I went up to the front desk and asked if they have stopped giving out water and cookies for hhonors guests and the response I got was "oh if you want one, I can just give you one." From my knowledge, I know all gold and diamond guests get to choose water or points but none of those options were available at this hotel. If this is how Hilton has become, I will no longer choose Hilton as my top choice.
Reviewed 23 september, 2021
Very nice hotel stayed with my friend and we had a good time. The rooms were clean and the manager I think she's with housekeeping was such a sweetheart. Miss Shalander I believe her name was. She made sure we had what we needed. Will be visiting again soon.
TERRIBLE CUSTOMER SERVICE
Reviewed 18 september, 2021
After reviewing my account my card was charge twice for this hotel service. After I had explained to the guy at the front desk I paid when I booked the hotel. When trying to get in contact with a supervisor I was very unsuccessful. I was told a supervisor would call me back and never did ! Very unprofessional , I’m going to report this hotel. I would not recommend anymore fo stay here.