The Premiere Hotel Pekanbaru

Starting at

$ 58

TripAdvisor Review

Based on 1502 review

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This charming hotel is situated in Pekanbaru. null can make good use of the wireless internet connection available at the public areas of the null. The null provides 24-hour reception.

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Property Info

This charming hotel is situated in Pekanbaru. null can make good use of the wireless internet connection available at the public areas of the null. The null provides 24-hour reception.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    1272

  • Very Good

    140

  • Good

    60

  • Reasonable

    13

  • Bad

    17

Travelers profile
  • Business

    580

  • Couples

    112

  • Solo travel

    112

  • Family

    424

  • Friends getaway

    219

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

The best hotel in town

Reviewed 5 august, 2021

I satu in this hotel every month. And for the staff is really helpfull ad the room is so clean. The Protocol is really stricted in here... so because of that Im fel realy comfertable ..good job..... love it

esvaldoa

Amazing HIGH HEALTH PROTOCOL Hotel!

Reviewed 21 july, 2021

One of the best hotels to provide a high-quality health protocol. Every single food will be covered including when you are dining at resto. All cutlery prepared and set properly. When you get your breakfast you find amazing ways to keep you plate warm and sanitize. Unbelivable! All they stafs used handgloves, proper mask, faceshield, and high service standard…superb! I felt secure during this pandemic stay period. Best in food and beverage taste!: I LOVE Ikan Asam Padeh, try it guys! Breakfast was good. And I love the room also. I have assisted by her wonderful sales: Vivyan. She is adorable, managed my booked proper and polite. She ask me about my first experiences and you know what? Every single comment was follow up directly. After back from office, everything improved! Cool! She and her team kn the hotel listen me carefully. Im impressed. Also the Executive Houskiping taking care my comment. And you know my laundry managed by their respected vendor a well-know lundry services 5asec oh Waow!

BangDave

Does not deserve it's rating

Reviewed 16 december, 2020

What is wrong with other reviewers? How is this a 5 star rated hotel on TripAdvisor? I suppose by Pekanbaru standards it's decent, but 5 stars!? I'm not sure. Like many of the other guests have pointed out, the elevator is SLOWWWW, and packed like sardines (COVID social distancing, much?). We booked the executive rooms for work but it turned out that all of the executive rooms were only smoking rooms - Despite the fact that they were listed otherwise on Booking.com where we placed our reservation. Are executives in Pekanbaru exclusively smokers? Apparently. So we were downgraded to a 'superior' room (nothing superior about it, I assure you), and not offered any compensation or money back for the downgrade. To make matters worse, during breakfast they made us a cappuccino (not even that great) and tried to charge us for it. And on check out they checked our room first before letting us leave. Besides the fact that the mini bar was locked anyway (so what could we steal?), it was outright tacky for a supposed 4 star hotel. The rooms are okay. Nothing to write home about and smelled of mildew. Lots of questionable stains on the chairs, bed, and carpet from prior 'executives'. All in all, a fairly whatever experience with the only redeeming quality being the massage lady being decent and the food being alright.

blttavo

Great Hotel

Reviewed 2 october, 2020

Such a great hotel Staff is so friendly, food is also delicious, facility is absolutely nice. Price is affordable. But the lift is so small 😂 Lounge is also nice with live music in the weekend, Great Job to this hotel

Xoxo_gossipgir

First experience to Pekanbaru and stay at the premiere hotel

Reviewed 17 march, 2020

My first trip to Pekanbaru, many interesting sights and many hotels. My friend recommends to stay here. this hotel is very satisfying both in terms of service and room conditions. The food served at breakfast is very many choices and tastes good. the staff at the restaurant is very friendly, her name is Dhuha. She has a sweet smile and very helpful. Even though I stayed only one night but it was quite memorable and satisfied. I will come back to stay at the same hotel.

R12Q1