Based on 345 review
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This charming hotel is in Pewaukee. A total of 281 281 are available for guests' convenience at Milwaukee Marriott West. Milwaukee Marriott West underwent renovation in 2013. Milwaukee Marriott West offers Wi-Fi internet connection in communal areas. null may contact the reception desk any time during the day. Parking facilities are available for guests' convenience. There are business facilities and services for guests' added convenience. Some services may be subject to additional charges.
Check-out ends at: 11:00
Quick overnight stay
Reviewed 30 august, 2021
We stayed overnight on a Saturday for a wedding at the hotel. The ballroom, hall areas and bar area were beautiful and elegant. The hallway outside the ballroom and the bathrooms were extremely hot and stuffy (not great for congregating during cocktail hour) but the ballroom itself was cool. The room we stayed in was clean and the bed comfortable. This is our number one priority, so happy with this. There was water damage/mold growing in a corner of the ceiling. The shower also ran terribly. Water pooled up while showering; there must be a clogged drain. Halfway through the very short shower the water also turned ice cold. The room itself was very humid and the sheets damp from the humidity even after leaving the air running low all day. Minor improvements would make this a higher star rating.
Hotel is okay but customer service VERY disappointing
Reviewed 26 august, 2021
We stayed here for one night and I will admit that the hotel was fine. Only complaint about the room is that I booked for 4 people and there were only 3 large towels. Not a huge issue. Then I messed up and left my prescription glasses in the room. I had to call FOUR times to get them found. I knew exactly where they were and was once even told that the room had not been cleaned since I called so someone went up there and stripped everything down (this would’ve been totally unnecessary if they would’ve listen to me as to where the glasses were) and they couldn’t find them. I continued to call because I did not have a good feeling that I was being told the truth. Sure enough I finally was able to talk with the Director of Housekeeping, Maria who was wonderful. She had just returned from vacation which she definitely deserved but it’s pretty sad that no one else bothered to look in the housekeeping lost and found as there were my glasses. So most people won’t have an issue because I understand leaving my glasses was completely my fault but if you need any customer service you might want to try a different hotel.
Quite disappointing for Marriott Brand
Reviewed 4 july, 2021
Keyless system fid not work. Call front desk and got placed on hold, so I went downstairs to find the lady at the front desk reconciling the checkouts but could not bother to help me. So I asked for the key cards and she totally forgot to tell me they had a waterline broken and that water and pool wmight be out of order. Until We came back downstairs to ask where the pool was. Throughout the entire night we had a clicking sound like a door was being opened and closed by someone next to us. We were on the 6th floor.
Reviewed 13 march, 2021
Stayed here for a night during the middle of COVID while my house was going through some fixes. The place was almost a ghost town. It was clean but the rooms were sort of average. Breakfast could have been better - some of the items were stale. This is a great business hotel in non-COVID times!
Good price but not many free frills
Reviewed 31 december, 2019
Most of the reviews raved about this hotel, I did not have that experience. I am more into cheap thrills rather than the five star hotel feel which this had. We went around Christmas and it was quiet so the rate was incredibly low (even front desk confirmed that). It says Milwaukee but it is in Waukesha. I was not impressed with the front desk and their level of customer service. There was no free breakfast. They had a restaurant and bar, They did a breakfast buffet for around 13 dollars. The room's interior were like most hotels I stayed at. You also could hear the children at night running through the halls. The tub in the bathroom was on the larger size though and water heated up fast. It was very close to the freeway. It is set up for conventions and weddings. It is in a business park area so quiet at night. Not much of a view on our side of the hotel we stayed at, we saw a retaining wall. The jacuzzi was hot and nice.