Arizona Grand Resort & Spa

What a rip off! $369 a night for a suite that was rundown, dirty, and outdated. Nothing about the experience was good, furniture was very uncomfortable and should have been replaced 5 years ago. Don't waste your money.

We came for an Irish Dance Competition. We haven’t been to one since February and my daughter was so excited. The school hosting the feis did an amazing job planning an incredibly safe competition. We were so impressed. The water park was a completely different scene. We went down on Saturday afternoon and it was so packed we had to leave. No one wearing masks. Even though there were signs at the bar that you need to wear them, no one was and no one was asked to put them on. The lazy river was PACKED. The line was long to get in and despite stickers on the ground stating where 6ft was, NO ONE was adhering to those nor were they being asked to by staff. We came back later that night hoping for fewer ppl and trash was EVERYWHERE. It was disgusting. They also had a taco stand in the middle of the park and the ppl in the stand preparing food were not wearing masks. One of the lady’s preparing food and taking orders had a towel around her neck that she was using to constantly wipe sweat, yet she would then turn around and make a meal. There was no regulation of how many people were allowed in and no adherence to any semblance of public health guidelines.

We had a wonderful time on our staycation for Labor Day weekend. It was a bit crowded which is to be expected for a holiday weekend, however the pool area was a great escape from the summer heat. The hotel is an all suite resort so the rooms are oversized and perfect for families. Our daughter loved having her own space in the living area on a sofa sleeper while we enjoyed the room to ourselves. The rooms we stayed in weren’t upgraded like the other options, so we would like to try the upgraded ones next time we stay, but they were clean and had a very comfortable bed. There were limited dining options due to COVID so we had dinner delivered, but lunch at the oasis grill by the water park area was surprisingly affordable and had great portions. We split a chicken strips plate between 3 people and it was perfect! Overall it is a great family vacation destination. I wouldn’t suggest for a romantic getaway, but if you have kiddos it’s a perfect spot!

My family of myself, husband, and two daughters (12 & 13) stayed for three nights at the end of August. We had a room with two queens (standard, not deluxe) C160. The Oasis Waterpark was very a very close walk and the Camelback pool was right outside our door. It was great! There was zero view out on the back patio, literally looking up at cars parked in the parking lot, but we were not there for the view and appreciated the much better room rate. The area around the Camelback pool more than made up for the lack of any view from the patio. Not to mention, no noise! I don’t know if the walls are made of concrete or what but we heard zero noise from the guests next door, from the pool, or from the parking lot. Despite the summer heat (114 degrees), the room was nice and cool. It has the beds and tv in one room with the bathroom and vanity (apart from shower and toilet), and a sitting room with small minibar, table and chairs, and chairs and pullout couch with tv. We really liked this set up! The Camelback pool was practically empty when the waterpark was open and not too crowded otherwise (pool open 6am to 10pm). The Oasis Waterpark was a lot of fun. It might be a stretch to call it a “waterpark” but it does have two killer slides, a more modest slide, a lazy river, a wave pool, and a regular pool. It was fairly crowded. Don’t go expecting to have all kinds of Covid safety and then complain - it’s a waterpark and people do get near you and don’t have on masks since they are mostly in the water. But everyone was pretty chill. The employees (even life guards) do wear masks. They were super polite and friendly. Saturday was the most crowded, with the Friday and Sunday crowds being much lighter. Best day to go would be mid-week if you want to avoid people. Food ridiculously expensive. Just leave and go back as there were plenty of chairs and umbrellas and towels everywhere. The waterpark hours are reduced during Covid but we’re plenty for us. Parking is free but hard to find during waterpark hours. We really had a great experience here. It is an older place but it was clean and the room size was fantastic. If you are like us and can get a great rate, and save money by eating off site, it is a great deal! We would definitely go back and definitely recommend it.

We understand COVID is a challenge; however, we also expect that a hotel loosen restrictions to meet County and State guidelines. There were way to many restrictions at this hotel. Indoor dining was not permitted. The Oasis was closed on a day we planned to go. I was handed a flyer with a laundry list of "do's and dont's" the size of which would make landmines blush. Any argument that we "should've checked" the website would be odd considering the phone hold music makes it sound as if they are completely open and the state and local guidelines are more relaxed than the hotel itself. Open the hotel. Manage distancing measures. It's not that difficult. Unfortunately, we're over-paying at this point and will never be back.