The Phoenix airport hotel is situated conveniently in Phoenix and Tempe, offering travelers easy access to top local attractions and points of interest. Must be 21 years of age to reserve a room.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Based on 1162 reviews
Not as good as the reviews...
Maybe it was a bad night, -certainly -the were some bad guests, and I know they can't help the neighborhood, but... Let's start with the cleanliness. One elevator wasn't working and the other stank of spilled beer and had broken glass all over the floor. When we got to the room, there was a hair (and I mean a significant tangled strand of it) on the pillow, and toothpaste on the bathroom wall. While waiting for another room to be prepared the neighboring apartments began blasting music at 9:40 PM -which was followed shortly after by a gun shot from a small caliber firearm. Not conducive to a good night's sleep. We were also informed that due to COVID breakfast is a "to go" bag which previous reviews have indicated may not be worth picking up. This place is showing some wear and tear, chipped paint and scuffs on the doors ans in the hallway, furniture in the hallways and common areas is getting pretty scuffed up, ans then there are the neighbors. This is looking like what might have been a pretty good place that is starting on a downhill slide.
Best Customer Service
I was wowed and blown away by my check in. Sam should teach customer service. She was caring and engaging. The room was fabulous. I am in Phoenix every month for business. I found a new hotel. I want to thank the customer service agent Sam and GM Jay for excellence
Close to airport, convenient, clean and comfortable
This location was close to the airport. The Front Desk Staff gave us directions to the car rental drop off location. Close to gas stations to fill up with gas. We had a King room, all was very clean and comfortable. Shampoo, conditioner, hand wash, lotion, kleenexes, coffee, microwave and refrigerator all included. Amanda at front desk was very polite and professional. Check out was easy.
GreenTree Inn & Suites
I wanted to say that although amenities are limited due to the pandemic, the staff was OUTSTANDING and very professional here. They made the stay very enjoyable. Special mention to Sam, Jay and Anthony. Thank you!!!!
Pandemic had most hotel amenities shut down - left for another hotel instead.
in Pheonix. Located slightly North of. Glad I bought insurance..9 dollars. HA Pool and hot tub were down due to maintenance? Gym and free breakfast were closed due to covid19. -So we cancelled on the spot and drove to Drury….. for the 2nd stay of this trip. (see review) Unfortunate events - I'm sure on a normal day it would have been a better stay. I paid the 100 deposit for the room [before finding out this] it never got reversed back to my credit card. I called - they seemed unaware but said, they just reversed it in their system... it was kind of odd honestly. I waited a few days - no return. So I just disputed with my credit card company and got it back no problem.