Quality Inn Phoenix North I-17

Starting at

$ 110

TripAdvisor Review

Based on 682 review

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Get more value for your hard-earned money at the newly renovated Quality Inn Phoenix North I-17, AZ near Castles and Coasters. Our location off Interstate 17 in the Black Canyon Business Park Corridor makes it easy to access Downtown Phoenix, Sky Harbor Airport and attractions like Metrocenter, the ...

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Property Info

Get more value for your hard-earned money at the newly renovated Quality Inn Phoenix North I-17, AZ near Castles and Coasters. Our location off Interstate 17 in the Black Canyon Business Park Corridor makes it easy to access Downtown Phoenix, Sky Harbor Airport and attractions like Metrocenter, the State Farm Stadium and Dreamy Draw Recreation Area. Amenities include a meeting room, business center, free WiFi, free hot breakfast, free parking, an outdoor pool and guest laundry services. All guest rooms offer a microwave, refrigerator, hair dryer and coffee maker. Earn rewards with every stay w...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    179

  • Very Good

    199

  • Good

    123

  • Reasonable

    84

  • Bad

    97

Travelers profile
  • Business

    160

  • Couples

    166

  • Solo travel

    65

  • Family

    196

  • Friends getaway

    57

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

RESUBMITTED: CANCELED RESERVATION IMMEDIATELY!

Reviewed 19 july, 2021

I had to resubmit this review because the company thought I MUST be reviewing another property. I double checked the address -- nope, this is the correct location where I didn't even stay because it was THAT BAD. Here is my review: I don't know how, but the ratings and the nice photos listed DO NOT reflect the current state of this place. The front desk was very nice, but once we got in the car to drive closer to our room, that's when it all came downhill. I guess they allow people to reside in some of the rooms, so they are hanging out on the balconies and stairwells watching your every move. My boyfriend got out of the car to check the room and I stayed inside with the doors locked (I am not being dramatic, I was seriously concerned for my safety in broad daylight). While I waited in the car I saw a lady open her hotel room that she had been living in with dogs roaming and her room looked like an episode of Hoarders. I also saw one guy staring down at me from the second floor, covered in tattoos, wearing a wife beater tank and didn't seem friendly. I also saw two other men pass by the car; one was half naked, looked like he hadn't showered in days and was talking jibberish, the other guy I saw looked like he was in a gang. Meanwhile, my boyfriend saw people hanging out in the stairwell, blocking the path to our room. They were staring at him and seeing which room he would be in. The room next to ours had a large dog crate outside. When my boyfriend entered the room, a huge cigarette stench hit him. The room looked dirty and the toilet still had toilet paper in it. The room obviously was not cleaned. Our plans were to check in, unpack and head to the Chase stadium for a ball game. We both agreed that our personal belongings would not be safe in the room while we were going to be out. We drove back to the lobby to turn in our keys as we will not be staying there. We both went back to front desk and canceled our reservation. The lady sympathized with us and seemed like she already knew about the situation. Luckily, she canceled our reservation with a full refund. I am so thankful and gracious for that.

takeshirae

Drug den, homeless over-run, no managament, very unsafe

Reviewed 27 june, 2021

constant lockout from my room, nobody at the front desk, homeless, and worse over-run the hotel bathing in the pool, breaking into rooms, very dangerous stay away at all cost. written at 2:36am had to get an uber out, because myself and at least 30 other people locked out of their rooms, NOBODY at the front desk NO SECECURITY i GOT OUT and uber back to my office and slept on the floor in the office hoping by the morning somebody shows up at the front desk so I can get my stuff out of my room. thank god I got out of there without gettting mugged

socallyjoseph

Surprised in a not so good way

Reviewed 3 may, 2021

Pre-covid, we would stay here due to its proximity to GCU. So this past weekend May 1-2 we decided to return. We were really surprised, we arrived in the early evening (dark) and there were sketchy people near the stairs and around the property. Some staying there and others around looked disheveled maybe homeless. We proceeded to our room and it only got worse. The floors were filthy, trash on the stairs, from cups to paper bags to trash bags. It just looked abandoned in a way.

FrustratedWolff

My reservation was decline without my knowledge

Reviewed 23 april, 2021

Horrible, terrify!! The most awful reception person! I booked a hotel room more than a week ago. I traveled from LA to Grand Canyon and decided stay here resting from a long road. I arrived at 10pm and the reception woman told me "We are overbooked". What? I booked the room and received to nothing! My reservation was decline without my knowledge. There was rude rejection without apologize!

S3595HTnickn

Do Not Stay at This Hotel!

Reviewed 30 march, 2021

I booked for our family through Priceline. I called the hotel after booking to ensure that they had the names of our guests on our reservation, so I know the hotel had physical access to our reservation. When we arrived after driving 6 hours, the hotel had cancelled us with no warning whatsoever! The front desk told us that it is their policy to cancel reservations if people don't arrive at the time the rooms are ready! Can you believe this? Check in time was either 3 or 4PM, and we arrived at 5! They were also overbooked! They lobby and general looks of the place was grimy! The poor single employee at the front desk was overwhelmed with customers 6 deep, complaining about their rooms. So, we probably wouldnt have been happy their anyway, as I hate it when things don't work. As I said, pass this one by!

Sherci