Based on 85 review
Select the date of your trip
This charming hotel is located in Plano Area. null may take advantage of the Wi-Fi connection on public areas at Candlewood Suites Dallas - Plano - East Richardson. The null provides 24-hour reception. Candlewood Suites Dallas - Plano - East Richardson understands that accessibility is important to all guests. For this reason, it features wheelchair accessible -1 and is fully adapted for easy access. Candlewood Suites Dallas - Plano - East Richardson provides parking for guests' convenience. Candlewood Suites Dallas - Plano - East Richardson applies a sustainable policy. Due to its functional ...More details
Check-out ends at: 11:00
Tried to book a stay but no one would ever call me back
Reviewed 12 december, 2020
I reached out to the general manager Cori to get an extended stay rate for a relocation. I called every day and got a hold of her a couple of times. Each time she was on a zoom meeting. She told me she'd call me back. The whole work week went by and I never got a call back. It's very disappointing that no one could help me out. I was looking to rent a room for at least a couple of months.
Check in Refusal
Reviewed 22 february, 2020
As a top tier IHG traveler I look to utilize IHG hotels at all times. We have used this location multiple times and recently booked using points / cash for 1 night for my daughter for an important meeting the next day. On arrival the desk clerk had no idea of IHG policy and refused my 22 yr old daughter check in as I was not present even though she was on the booking .... WRONG .... IHG policy states any person over 21 yrs old on the reservation can check in ..... train your people Candlewood .. you lost my future bookings
A home from home experience
Reviewed 21 december, 2019
Granted this is a newly renovated hotel, so everything was ship shape, but throughout our stay of 8 days in 2 rooms we could not find fault. The frontdesk staff were particularly helpful and pleasant and showed concern for us as we were there visiting a sick family member in the nearby hospital. The utensils in the kitchenette were all good and clean and as for the bed and pillows they were extremely comfortable.
Reviewed 3 september, 2019
I come hear a few times a month for business. The rooms are always clean and the beds are EXTRA comfy!!! The whole staff is great! The management team is always smiling and the team seems to enjoy their jobs. The full kitchens are nice and they even have a lending locker where you cab borrow anything from board games to a toaster!
Great if you have a studio-style room
Reviewed 30 july, 2019
Candlewood was easy to find, very clean, and updated. The staff was courteous and efficient. They don't have breakfast, but do have an on-site convenience store open 24/7. We chose this hotel specifically because of the one-bedroom floorplan. Most other suite hotels with one bedroom plans make you access the bath through the bedroom, which I don't like. It makes anyone using the sofabed go through the bedroom to get to the bath. I really liked Candlewood's feature that placed the entrance to the bathroom outside the bedroom, providing privacy for all guests. Unfortunately, the wall-based AC system was embedded in the living room. There was very little ventilation to the bedroom which got hot even with the thermostat in the living room set at 68. I think this would not be a problem in a studio style room, since the AC kept the living area very cool.