Artisan The Handmade Hotel Collection Playa Esmeralda

Starting at

$ 46

TripAdvisor Review

Based on 170 review

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Set on its own private stretch on the Chachalacas beach, this hotel will take care of everything else needed for a relaxing day, leaving the sun, the ocean and the sand to do their part. Numerous activities can be found within easy reach, from motor boating and rafting, for the more active types, to...

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Property Info

Set on its own private stretch on the Chachalacas beach, this hotel will take care of everything else needed for a relaxing day, leaving the sun, the ocean and the sand to do their part. Numerous activities can be found within easy reach, from motor boating and rafting, for the more active types, to mini golf or volleyball for the leisurely ones. Guests can unwind at the full-service spa or treat themselves with a massage or any of the variety of therapies on offer. Each of the air-conditioned guestrooms are fitted with premium bedding and have a balcony with a great view, while the bathrooms ...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    68

  • Very Good

    45

  • Good

    23

  • Reasonable

    16

  • Bad

    18

Travelers profile
  • Business

    3

  • Couples

    56

  • Solo travel

    6

  • Family

    78

  • Friends getaway

    13

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

It was great

Reviewed 31 october, 2019

It was really good, we got our room changed right away because our jacuzzi didnt work at first, so everything was ok from that moment. Very well prepared breakfasts and dinners. The sand at the beach was just so soft, I couldnt get enough of walking barefoot on the beach everyday. The room was big, modern, with jacuzzi on the balcony and cleaned everyday. The staff was friendly and well behaved. Most of the time we were the only ones on beach which made it even better :)

Celusik

Best hotel in Chachalacas?

Reviewed 29 march, 2018

This is touted as a luxury hotel and it is apparent that it could be. However, under the current management, there is much lacking. The beach is beautiful and they have plenty of lounge chairs for viewing. There is a nice, though small, pool as well. For the 40 or so chairs there are a total of 7 umbrellas for shade. If you want one, get up early! Service is almost nonexistent. Nothing is offered; you must seek out assistance for food or pool service. The mini golf course needed repair long ago. The common use bathrooms are not kept clean (best to go to your room). There is no hotel information available in rooms except a room service menu. There are balconies but no chairs or table on the balcony. We would have enjoyed eating or reading there had there been. The air conditioners are very good. The staff is also very friendly, just not well trained. Maybe this is the best, but certainly not “luxury.”

253Lindab253

Best in town... Top 10 at Veracruz

Reviewed 13 june, 2017

As always… you can find this hotel at: LAT 19°26'6.15"N LON 96°19'18.55"W This is the best hotel you will find at Chachalacas, Veracruz. Chachalacas is a very small town with quiet streets, friendly people and suburbs feeling. This town at first sight may look too old or forgotten but it has almost anything you may need. Chachalacas is facing the Gulf of México and it has most of the year calm waters and nice temperature of the sea water. If you are lucky enough you will see some dolphins very near the shore jumping and playing or eating. Chachalacas is not for the party animals, this place is for families and couples in love. This is a nice and quiet place to rest and have a wonderful time. THE GOOD - It is near Ursulo Galván and Cardel (15 and 20 minutes each), both places have most services you may not find and Chachalacas. - This hotel has a convention center and inside there is a ATM machine - There is enough parking lots to accommodate all guests - Never had a problem of stolen property or noisy neighbors - It has a spa with lots of services, average price of US$63 dollars per session - It is on walking distance from the dunes and you can pay rides which I recommend. About US$60 dollars per motorcycle (2 riders each) - The room is spacious and clean - Always hot water and plenty of channels on TV - Air conditioning worked fine - The staff is always kind and very helpful - There is a Red Cross facility at 20 meters from the hotel (you feel safe) - This hotel has 3 pools, and one of them is indoors and another has a bar. - The food is excellent and it is very well served… maybe too much for just one person. Please, do not forget to try the “Tacos al Pastor con Camarón” - Be smart and reserve in advance online and you may save at least US$30 dollars. - I paid US$95 dollas a night for my wife, two sons and me. - You can take whatever you need to your room (food and beverages) - You have a safe and a small freezer with nothing in it - It has a mini golf free for guest - Lots of places to rest and have a peaceful time with family or couple - You can ask for food and drinks at the pool and beach or beach beds and they will bring it fast... I recomend some beers and "agua chile" THE BAD - The Wifi is bad but this place is so beautiful with so much to do that you will not need it - We had the bad luck of finding a dead cockroach at the indoor swimming pool. We advise de staff and they promptly took care of the issue. When a bathroom, shower or public area is dirty (by guest use or bad use) they also try to fix it fast. - If you are looking to party this is NOT the place - It is very hard to find a negative in this place! Come and have a great time!

Renan M

Wonderful Week!

Reviewed 7 june, 2017

My husband and I had a wonderful week! The Staff was very friendly and helpful. The rooms were very clean and modern. We had a great view of the pool and beach. The restaurant meals were superb. Juan, the chef, prepared gourmet meals especially for us. We liked the spicy shrimp on a pineapple. We enjoyed the fresh seafood and vegetables. I really liked the Veracruz ceviche, "picadas", "chilaquiles verdes". We were given recipes for the sauces and the various delicious dishes. We were able to visit the city of Veracruz, also the city of Xalapa by using local buses. It did help that we speak Spanish fluently. We went snorkeling at the nearby reef and saw beautiful coral and colored fish. The highlight was going on a 4x4 moto up the sand dunes with a guide from the hotel. The hotel is about one hour from airport so we took a taxi. We would like to visit again!

Heber G

Best in town

Reviewed 27 may, 2017

If planning to visit Veracruz, this is a must!!! I'm not exaggerating when saying it's the BEST option... it is classy and cool. Small resort that only shows off with great service, comfy rooms and fun for family. No doubts at all, this is the place to go in the area.

120noeliac