Based on 94 review
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Enjoy a unique and avant-garde design with exclusive amenities that will make your stay an incomparable experience. This charming hotel located in the heart of Playa del Carmen was constructed in 2018 has one of the best locations to spend your time close to the restaurants, pubs, beach clubs and the most exclusive shopping stores of Playa del Carmen. Antera Hotel & Residences features a total of 30 hotel room and 39 residences units. Our sophisticated apartments mix of elegance and comfort guarantee a unique stay with the comfort that you and your companions deserve.
Check-out ends at: 11:00
severalFree self parking
Transport optionsTowels and bed linen
HORRIBLE EXPERIENCE SCAM HOTEL
Reviewed 30 december, 2021
USTOMER BEWARE-THEY WILL TAKE YOUR MONEY AND REFUSE TO OFFER A REFUND I spoke to Evelia Pena multiple times concerning my reservation. She refused to issue a refund and charged me the entire amount. I was given no cancellation window despite the fact that this was not a non refundable room and also the fact that I booked and canceled my room less than 2 days later. Horrible customer service and zero regards to their customers. Such an unfortunate situation to have to deal with
No sleep due to surrounding clubs
Reviewed 26 december, 2021
We booked this due to it's closeness to the ferry terminal. We stayed over night only before going to Cozumel. Our room was one the first floor and had a small balcony outwards. The noise from the surrounding clubs made it imp to sleep. The clubs went on all night and continued throughout the morning. The small fridge in the room sounds like a monster car. No sleep for us. Also pillows were not comfy at all. Glasses in bathroom was not clean. Room was white and maybe looks clean at first sight but when you look closer it isn't. Never staying here again. Sure the roof is pretty good.
Reviewed 17 august, 2021
I wish I had spent more time up there, most relaxing part of our trip! We also had a private roof with a jacuzzi, which didn't work at first but they fixed it right away. Overall, really clean and serene.
Great stay at Antera Hotel, Playa del Carmen
Reviewed 18 july, 2021
Loved the location of this hotel!! It is one block away from Quinta Avenida, 2 blocks away from the beach and a 5 min walk to the ferry/pier and ADO bus terminal. Overall, very happy with the hotel property, it’s consistent cleanliness and service and it’s wonderful rooftop pool! Breakfast was included in the booking and was very happy with the selection of its local menu options. Parking is free (onsite) if you choose to rent a car. Great hotel!!
Thank you for saving my vacation
Reviewed 6 june, 2021
I have so many good things to say about this hotel. We had reservations at another hotel that ended being a complete dive. So on a very HOT afternoon, I was wandering around Playa del Carmen looking for a place to stay. I found Antera, and they saved my vacation. The hotel is really pretty. It is clean and contemporary but still has personality. The front desk staff were SO helpful. They looked to see if they had any availability. Because of COVID, they couldn't let me see the room ahead of time, but they pulled up pictures on their computer to show me. Instead of offering an inflated rack rate, the front desk person was looking to find the lowest rate they could get for me. I was staying 4 nights. When they found their lowest rate, they told me to feel free to look online, too, and book whatever rate I felt most comfortable with. I ended getting a pristine, comfortable, cool room for $67 per night including tax. Seriously. The room was spacious with lots of closet space and shampoo AND conditioner in the huge shower. The bed was really comfortable with some of the best hotel sheets I have ever had! The little fridge in the room actually turned out water into slushies, so it was super cold. Temperature checks and hand sanitizer every time you enter the hotel, and the staff wore masks at all times. The front desk helped us coordinate for our Covid tests to be done right in our rooms and printed out the results there at the front desk for us at no charge. They also coordinated our transportation back to Cancun airport for less money than we had paid when negotiating on the street. They also have a rooftop area that we walked through but did not use. It was gorgeous and elegant with two small-ish infinity edged pools and plenty of seating. The only thing to consider is that you are right in the heart of everything. We did hear some nighttime music, but it was nothing that kept us awake. Antera saved our vacation. Thank you for the amazing service and care!