City Express Suites Playa del Carmen

TripAdvisor Review

Based on 104 review

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City Express Suites Playa del Carmen se encuentra en el exclusivo fraccionamiento Playacar, a 5 minutos de la playa y justo frente a la carretera Cancún-Tulum. Esta ubicación es ideal, ya que el centro de la ciudad está a un solo kilómetro de distancia y, a la vez, se localiza justo en la salida ha...

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Availability

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Suite Sencilla

One king size bed, one sofa bed, equipped kitchen (dishwasher, cubicles, appliances, washing machine), security box, Wi Fi, data port, A / C...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 12 years

Immediate booking

Suite Doble

Double beds, sofa bed, equipped kitchen (dishwasher, cubicles, appliances, washing machine), security box, Wi Fi, data port, A / C and TV wi...

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Cancellation Policy

Amenities in this room:

Max 4 adults

Max 2 children -

by 12 years

Immediate booking

Property Info

City Express Suites Playa del Carmen se encuentra en el exclusivo fraccionamiento Playacar, a 5 minutos de la playa y justo frente a la carretera Cancún-Tulum. Esta ubicación es ideal, ya que el centro de la ciudad está a un solo kilómetro de distancia y, a la vez, se localiza justo en la salida hacia sitios de interés como Xcaret, Xel-Ha y Tulum. Ya sea que tu estancia en Playa del Carmen sea por negocios o placer, este es el mejor lugar para hospedarte. Las habitaciones estilo suite son perfectas para unas vacaciones familiares. Disfruta con los tuyos experiencias únicas como una presentac...

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Check-in starts at: 15:00

Check-out ends at: 13:00

Property Amenities

Reception services
Services / Luggage Storage24 hour reception
Cleaning / Laundry Services
Laundry / Dry CleaningDaily maid service
Accepts major credit cards
Pool and wellness facilities
PoolFree fitness center
Business Facilities / Facilities
Meeting RoomsBusiness Center
several
ElevatorWheelchair Accessibility
Transport options
Parking

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    48

  • Very Good

    32

  • Good

    9

  • Reasonable

    9

  • Bad

    6

Travelers profile
  • Business

    15

  • Couples

    17

  • Solo travel

    1

  • Family

    56

  • Friends getaway

    7

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Nice

Reviewed 19 may, 2021

Hotel is very simple, but very clean. Breakfast ok, not a ton of options, but I have been spoiled on previous vacations. It was nice for us that don’t spend too much time at the hotel anyways. We just come to the hotel to sleep and shower. Not a lot of hot water though at the shower.

annegaucha

Missing some essential services

Reviewed 11 february, 2020

Staying at the property in Feb 2020 and not impressed with the lack of concern regarding leaving the pool looking like a cloudy mess during high season for tourism. Didn't close the pool till the third day after our arrival. That pool issue would have taken some time to develop (we have a pool so speaking from experience). Also forget about the laundry room - maintenance said it's been down for about a week. Checked with front desk, no English by the way, and no ETA on either pool or laundry. Just be aware that there's no sense of urgency to restore essential services.

Ogopogo2014

Excellent stay in Playa del Carmen

Reviewed 16 december, 2019

I stayed only one night before getting a flight in Cancun airport. The hotel is located in fron of the freeway, but it is perfectly insulated and you don't hear absolutely no noise. Nice swimming pool and enjoyable breakfast

SilvioD D

Hotel in PDC

Reviewed 1 may, 2018

Very nice, clean place to stay in quiet area of PDC. Breakfast buffet good. Convenient place for parking and in/out to visit city. Many restaurants are close with good food and appropriate prices. Recommend.

travelok1

Great family hotel

Reviewed 9 april, 2018

Rooms cleaned every day with fresh towels. Swimming pool was great for kids,120cm at the deepest. Air conditioning worked well in the room. Plenty of facilities in the room, fridge-freezer, how, microwave and sink. There was a modern flat-screen TV that we didn't make use of. The power from the shower was poor but that could really be my only complaint. The staff were very nice everywhere on site. There is a shuttle bus service that runs at 9am, 11am and 1pm every weekday. You need to tell them the night before if you want it otherwise it doesn't run. It will take you to either senor frogs or kool beach which really covers either side of 5th avenue. Go to senor frogs if you want to take the ferry to Cozumel or take the Ado public buses. There is also computer facilities in the reception for free with a printer, which was great for printing our boarding passes. There are 4 restaurants right outside the hotel, we managed to make use of three of them. There is also a shopping mall about 15mins walk from the hotel if supplies for young kids are needed. There is a city express hotel next to the suites, if you are booking an excursion, the buses will leave from the hotel and are not always visible from the lobby of the suites. Breakfast was fine, it doesn't change much other than what gets mixed in with the scrambled eggs but we all found something we liked so can't complain. There is a small shop in the reception for essentials and it is very reasonably priced. Overall, we were very happy with this hotel and would be happy to go back if the opportunity arises.

Boffy1