Hotel Xcaret México – All Parks & Tours / All Fun Inclusive

TripAdvisor Review

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Hotel Xcaret Mexico is a natural haven by the Caribbean Sea and the mystic jungle, a new destination inspired by the warmth of the Mexican hospitality, full of tradition and modernity in every detail. Designed with an eco-integrative architecture, from each of the 900 suites you can admire unique na...

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Availability

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Garden SPA

At the Suite Garden Spa, you can connect with the magic of the jungle. Day and night, without surprise, balance your body, calm your mind an...

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Cancellation Policy

Amenities in this room:

Max 3 adults

by 5 years

Immediate booking

Suíte River Adultos

Enjoy an exclusive and sophisticated experience, only for adults. SERVICES All Xcaret Parks and Tours included (Xcaret, Xplor, Xplor Fuego...

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Cancellation Policy

Amenities in this room:

Max 3 adults

by 5 years

Immediate booking

Suite júnior

The mysterious seducer of the tropics has this suite in a perfect natural haven. Our team will coordinate every detail, so that you can vaca...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 5 years

Immediate booking

Suíte Júnior de frente para o mar

Junior Suite Ocean Front is a space for the view: turquoise blue, indigo blue, cielo blue ... Blue has space for visas. This is a suite that...

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Cancellation Policy

Amenities in this room:

Max 3 adults

by 5 years

Immediate booking

Suite River SPA

At the Suite River Spa, the murmur of the passing river is a balm for the soul. Feel the energy flow within you while enjoying the comfort a...

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Cancellation Policy

Amenities in this room:

Max 3 adults

by 5 years

Immediate booking

SPA Junior Suite

Live a new holistic experience, inspire and renew your inner self at Casa Agua. SERVICES All Xcaret Parks and Tours included (Xcaret, Xplo...

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Cancellation Policy

Amenities in this room:

Max 3 adults

by 5 years

Immediate booking

Suite Garden

Wake up surrounded by the sounds of nature in our Suite Garden. Framed by countless jungle greens and with a contemporary Mexican-style desi...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 3 children -

by 5 years

Immediate booking

Suite River

The whisper of the river, the water like jade and the presence of the tropical jungle. The view from the River Suite will make you feel at t...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 3 children -

by 5 years

Immediate booking

Swim Up Garden

Decorated with Mexican details and sent by magic from the jungle, this accommodation gives direct access to a private guesthouse. At Swim Up...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 3 children -

by 5 years

Immediate booking

Suite Vista Oceano

A suite with the best of both worlds. For its design, you will enjoy the turquoise sea and the countless greens of the jungle. Let these col...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 3 children -

by 5 years

Immediate booking

Suite Frente ao Mar Adultos

Since the sun came up in the Caribbean, the vibrant blues of the sea illuminate each of the suites; at dusk, from your balcony, breathe deep...

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Cancellation Policy

Amenities in this room:

Max 3 adults

by 5 years

Immediate booking

Swim Up Ocean Front

From your suite on the water, nonstop. Open the door to the suite, the children's solarium, from a stroll and a walk from the freshness of t...

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Cancellation Policy

Amenities in this room:

Max 3 adults

by 5 years

Immediate booking

Suite Família Frente ao Mar

With an exclusive frontal sea view, magnification and luminosity, inspired by Mexican hospitality and hospitality, with accessories and deco...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 3 children -

by 5 years

Immediate booking

Property Info

Hotel Xcaret Mexico is a natural haven by the Caribbean Sea and the mystic jungle, a new destination inspired by the warmth of the Mexican hospitality, full of tradition and modernity in every detail. Designed with an eco-integrative architecture, from each of the 900 suites you can admire unique natural spaces such as rivers, coves and beaches of white sand dedicated to rest and fun. Living and enjoying the best of Mexico has never been so easy as at Hotel Xcaret Mexico, where you have unlimited access to Xcaret parks and tours: Xcaret, Xel-Ha, Xplor, Xplor Fuego, Xoximilco, Xenses, Xenotes,...

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Check-in starts at: 15:00

Check-out ends at: 12:00

Property Amenities

Family entertainment and services
NannyCoffee/Tea Maker
Reception services
Services / Luggage StorageExchangeTerraceTourist Office
Free Wifi Free WifiButlerTVPadel CourtSpaWedding ServiceButlerJacuzziPlayground
Cleaning / Laundry Services
Laundry / Dry CleaningOnline check-in
Common areas
Gimnasio
Accommodation
24-hour room servicePlayground
Food & Beverage
restaurantPublic RestaurantBuffet Restaurant24-hour room servicePrivate Restaurant
Transport options
Pets not allowedBicycle rentalTVValet Parking
Activities
Personal Trainer on requestWater sports
Wellness facilities
Servicio de lavanderíaCon una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje. SFree fitness centerWheelchairs AccessSpa
Business Facilities / Facilities
Con una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Se ofrece también conexión a Internet wifi gratis y una zona para barbacoas.SpaConference CenterCoffee/Tea Maker
several
Special diet menus (on request)Wheelchair AccessibilitySmoking area
Stores
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an indoor pool and a sauna. Additional amenities at this hotel include complimenta

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    6800

  • Very Good

    636

  • Good

    271

  • Reasonable

    150

  • Bad

    299

Travelers profile
  • Business

    197

  • Couples

    2666

  • Solo travel

    71

  • Family

    3514

  • Friends getaway

    582

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

My favorite vacation spot with the family

Reviewed 22 january, 2022

We went for a week and had a fantastic time with the kids. There was something for all of us to enjoy. We enjoyed going to the spa as a couple. The kids enjoyed the kid area in all the parks and hotel. The service is unbeatable. A special thank you to Karina our housekeeper who went above and beyond for us. Also to Efrain Sanchez our pool concierge he was very attentive and accommodating.

343kiarah

Amazing hotel!

Reviewed 21 january, 2022

Amaaazing hotel and the best in Mexico! Totally recommended to anyone goes to playa del carmen , the hospitality is more than amazing and we didn't want to go home , Noah from Xcaret team lead us to the cenotes and he was great with huge support and he made our day ! As well as the other staff makes you feel you are overwhelmed with their nice attitude , please go to this hotel and it's worth every penny you pay.

ahmedmM3871XY

Epic

Reviewed 20 january, 2022

I am torn between keeping this gem a secret and sharing with everyone how amazing this resort is. But here I am letting you in on my secret. This place is wonderful. If you want to feel like you are staying in a natural, enchanted treasure, carved right out of the earth, stay here. It’s like being in Avatar. Plus the food is better than any other AI and maybe any other resort, period. Oh yeah, having the ability to basically treat the MANY included parks and excursions as an extension of the resort? Priceless. I love the care and focus put on the rich art, culture and history of the country and the Yucatan… it’s woven beautifully into the entire resort. And the spa. OMG. This is a place for those with a sense of discovery and adventure, who don’t want to compromise the finer things, great food and comfort. You get it all here. And the staff are delightful. This place is a value for what you get, folks. *I have to add that our second visit was “during Covid” and the resort did a wonderful job of implementing protocols and making you feel safe and cared for. I do think we’ll wait to return when things are more “back to normal” though.

kammers1

Best resort anywhere!

Reviewed 19 january, 2022

This is the place I describe at l as the best place in the world to go to all of my friends. It's an absolute must visit on your bucket list! We stayed in Casa Fuego, it's an adults only section that has an exclusive restaurant and pool. Our room was on the ground floor and has a balcony that you can jump of into the river! Our stay included Butler service, Kiyoshi and Gabriel helped take care of some of the legwork that came up. Absolutely one of the best resorts in the planet!

Andrew L

Do Not Get the Membership

Reviewed 19 january, 2022

We purchased the membership (paid several thousands of dollars) and absolutely REGRET it. The customer service is HORRIBLE. We have reserved at 3 different times and each time we have issues with our reservations. The Reservation Department and Membership Department need to learn about customer service. I will not renew my membership or recommend anyone to pay for it.

Elsa M