Carlton Plaza Poços de Caldas

TripAdvisor Review

Based on 363 review

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The Carlton Plaza Hotel Pocos de Caldas has standard superior and Executive service, combining quality service and the best location. Considered the best hotel in the city in your category, is located in the central area of Poços de Caldas, the most beautiful resort municipalities of Minas Gerais, 5...

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Availability

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Suíte Luxo

Double bed...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 5 years

Immediate booking

Luxo Casal

2 twin beds or 01 double bed...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 5 years

Immediate booking

Luxo Casal Double

3 twin beds or 01 double bed + 1 single...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 1 child -

by 5 years

Immediate booking

Suíte Casal Double

Double bed + 2 twin...

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Cancellation Policy

Amenities in this room:

Max 4 adults

Max 2 children -

by 5 years

Immediate booking

Property Info

The Carlton Plaza Hotel Pocos de Caldas has standard superior and Executive service, combining quality service and the best location. Considered the best hotel in the city in your category, is located in the central area of Poços de Caldas, the most beautiful resort municipalities of Minas Gerais, 50 metres from the Thermas Antônio Carlos and Balneário Dr. Mário Mourão in the Praça Dom Pedro II, the outbreak of sulphurous water. Comfort in the city centre. Large, comfortable suites and well airy, rooms finely furnished, equipped with air-conditioning, cable TV, Wi-fi and minibar. The Carlton H...

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Check-in starts at: 12:00

Check-out ends at: 12:00

Property Amenities

Reception services
Services / Luggage Storage24 hour reception
Cot available on requestRooms for the disabledAccepts major credit cardsPolyglot TeamBus parkingBus parkingPlayground
Cleaning / Laundry Services
Laundry / Dry CleaningDaily maid service
Business Facilities / Facilities
PhotocopiesFaxMeeting RoomsSteam roomAuditoriumBusiness Center
Common areas
TV roomPlayroom
Food & Beverage
PubrestaurantBuffet Restaurant
Pool and wellness facilities
PoolFree fitness center
Activities
Pool Table
several
ElevatorWheelchair Accessibility
Transport options
Parking
Accommodation
Playground
Family entertainment and services
Playground

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    99

  • Very Good

    185

  • Good

    65

  • Reasonable

    9

  • Bad

    5

Travelers profile
  • Business

    80

  • Couples

    82

  • Solo travel

    6

  • Family

    128

  • Friends getaway

    31

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

A good hotel with friendly staff

Reviewed 5 september, 2019

It is a centrally located property with reasonably large size room. Thou facilities are basic but comfortable. Sealing of room is not very good so can be bit noisy at times. Ample parking available opposite to hotel. Breakfast was great.

Saif u

Simply the best in town !

Reviewed 16 february, 2019

We have been all around of the world ,but this Hotel was just a great choice ! Also , they surprise us when we check in !Our reservation was for a apartment ,but since i inquired about the beautiful view of the Christ on top of the mountain ,they provide us w/ a "Suite " for the same price since i was recovering from surgery !They were great !The hotel is the best in town !Excellent location ,carefully clean ,excellent rooms ,food ,breakfast are a dream !Everyone looks for your needs and they provide everything to make your stay exceptional !God Bless you all ,and i hope to go back in there soon !Antonio /Maria Ricci -New York

zarinha

Great hotel for business trips

Reviewed 11 december, 2016

I've visited regularly Poços de Calda on business trips for the past 10 years and always stayed in this hotel. The best characteristics are: price (very economic), location (conveniently located near the center si you can go to restaurants or take walks in the evenings to relax. There is also a supermarket close by and pharmacy), breakfast buffet (good quality and quantity and normally included in the price). Also many of the rooms are being improved to a modern look which is good. I suggest having more English or Spanish speaking personnel at the lobby. It should also improve the entrance for leaving of passengers cause it is a safety risk. Coming down from the bus you are in the line of fire of traffic passing by. I totally recommend this hotel.

Foxguevara

Tired but adequate

Reviewed 22 may, 2016

The hotel has seen better days but the staff do their best to make up for this. First impressions are not good, but you become acclimatised to your surroundings. We were recommended the hotel by locals and so I presume this is the local standard.

YorkshireCooperman

Just okay

Reviewed 3 april, 2016

I just stayed at the Carlton Plaza for the third time. While they tell me it is one of the nicer hotels in Pocos De Caldas, I have to say I've not been that impressed. On the plus side, the staff is very friendly, the rooms are clean and of decent size. Each room has a flat screen TV and a fridge with drinks and snacks. The breakfast buffet is pretty good. The location is great; very close to tons of bars, restaurants, shopping, etc. The biggest cons are terrible wifi, mediocre dinner and a nearly unusable exercise room. As a business traveler, wifi is very important to me, and this hotel had about the worst I've seen. There was half of my room where I couldn't connect at all, the other half was just horribly slow. After experiencing the breakfast buffet, the dinner buffet was kind of a letdown; not nearly as good. Finally, the exercise room consisted of three ancient treadmills in a room that was not air conditioned. If you're like me and not acclimated to the heat, this is pretty tough to work out in. Overall, the Carlton is a decent value, just not spectacular.

E1401CDstephens