Holiday Inn Express & Suites Port Arthur Central-Mall Area

Starting at

$ 111

Lobby
Lobby
Room

TripAdvisor Review

Based on 72 review

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This comfortable hotel is located in Port Arthur Area. Holiday Inn Express & Suites Port Arthur Central features a total of 92 92. Wi-Fi internet connection is available on public areas. Additionally, the premises provide a reception service the whole day through. All 92 at this disability-friendly ...

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Property Info

This comfortable hotel is located in Port Arthur Area. Holiday Inn Express & Suites Port Arthur Central features a total of 92 92. Wi-Fi internet connection is available on public areas. Additionally, the premises provide a reception service the whole day through. All 92 at this disability-friendly null are wheelchair-accessible. There is a car park. This null has a minimum impact on the environment, thanks to its sustainable practices. Due to its functional meeting facilities, this null is a perfect place for guests travelling for business purposes. Some services may be subject to additional ...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Pool and wellness facilities
PoolOutdoor Pool
several
Elevator
Business Facilities / Facilities
Business Center
No cribs / beds for children availableAcrylic protection between customers and employees in the main contact areasNo rollaway / extra beds availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedNon-smoking establishmentLaundryEmployees wear personal protective equipmentMasks available to guests24 hour receptionProtective clothing available for guestsFree wireless internetGloves available to guestsFrequently touched surfaces are disinfectedDry cleaning / laundry servicesWheelchair access (there may be some limitations)Reception with wheelchair accessIn-room accessibilitySwimming pool with wheelchair accessMultilingual teamFree breakfastShower room adapted for wheelchairsWheelchair accessible bathroomTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional features at this hotel include concierge services, barbecue grills, aTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baDon't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge serviceTake time to pamper yourself with a visit to the full-service spa.Take time to pamper yourself with a visit to the full-service spa.Pamper yourself with onsite massages or take in the view from a terrace and a garden. Additional amenities at this Colonial bed & breakfast include complimentary wireless Internet access, concierge seTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and a picnic area.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Take advantage of recreation opportunities including an outdoor pool and a fitness center.

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    38

  • Very Good

    15

  • Good

    7

  • Reasonable

    3

  • Bad

    9

Travelers profile
  • Business

    33

  • Couples

    9

  • Solo travel

    6

  • Family

    19

  • Friends getaway

    2

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Port Arthur Escape

Reviewed 12 july, 2021

I don’t write reviews. But the courtesy, service and friendliness of the staff was so far above anything we have ever experienced, that I had to tell about it. It speaks well of the training, the management, and the culture of this hotel. We were treated like family, more than customers.

RonWDallas_Texas

Management is Arrogant and Terrible!

Reviewed 17 february, 2021

Let me preface this by, I'm a Spire Elite member at IHG (top tier). I've been a member since 1992. I've stayed at this property 30 or 40 times. Today I checked and was not told that they had no water in the rooms. I called down to the desk and was told that they had no control over it, the city turned it off. I told them that they could've told me and I told them I was checking right back out. The Manager (so she said) stated that she wasn't going to charge me for the night. I told her I knew that. (Captain Obvious!) She told me that a lot of hotels would've. I told no, they wouldn't and I knew especially that IHG wouldn't because of my member status. She stated she didn't care that I was a Spire Elite. I asked her name and she said it's on the door! I was so impressed with her attitude and customer service that I contacted IHG immediately. They apologized and a complaint was filed with a promise of action. There is no way that I will stay at this property again as long as she is employed. Let me finish by saying that in almost 30 years, this is also the first complaint that I've filed with IHG and the first time to have a reason to file one! In 2019, I stayed at IHG properties from Washington to Texas to Tennessee to Pennsylvania over 100 nights in 2019 and have never been treated with such disrespect!

L3128MXdalem

Very quiet and comfortable

Reviewed 6 november, 2019

I stayed here three nights, slept very well. My room was very quiet and very clean. Obvious this hotel has been renovated as everything was in perfect order. The Front Desk welcomed me back. What? I apparently stayed here in March 2012. Place is vaguely familiar but I’m sure they’re right. Standard HIX breakfast. Will book again.

RonL845

Lovely Stay

Reviewed 1 november, 2019

I really liked my stay in this hotel. The staff were very friendly and helpful and the breakfast was lovely, especially the pancake machine. Our room was clean and had everything that we required for our stay, loved the pillows. Walking distance to shopping and eateries, would return.

SACountry

Poorly managed

Reviewed 29 august, 2019

Fancy a cold (not freezing, but not warm either) shower? No, this is not a remote area in a third world country. This is the heart of Texas ! And when you tell the front desk at 11:53 PM, you receive an arrogant answer "maintenance will come in at 7:30 AM". Excuse me? This means another cold shower before going to work ! To which the response was "I will let the manager know". From talking to others on the morning of August 8th I believe I was not the only one affected. I believe quite a few, maybe all, rooms were affected. And after all that do you think you will receive an apology? Some bonus loyalty point? Some money back? Dream on. Not with this management. The other way. I was paying more than $100 per night, and got zero loyalty points for that. In my loyalty account it showed I paid $0, and $0 get zero loyalty points. This happened 3 weeks ago. No contact, no apology, no attempt to make up for the inconvenience.

Henry099