Based on 1182 review
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This comfortable hotel can be found in Downtown. Wi-Fi internet connection is available on public areas. Residence Inn by Marriott Portland Downtown Waterf offers a 24-hour reception service, so that guests' needs will be fully met at any time of the day or night.
Check-out ends at: 11:00
Business Facilities / FacilitiesMeeting Rooms
Pool and wellness facilitiesIndoor pool.
Reception servicesConciergeLuggage storage
Reviewed 15 november, 2021
I stayed here for one night with my son to attend a college admissions event nearby. The hotel was very clean, the bed and pillows were super comfy, and the included breakfast was better than expected. There is a great work out room and small indoor pool. There is also a firepit and outdoor seating area. I also saw several guests with their dogs, and although we didn't bring our dog for this short trip, it was nice to know we had the option. The location is within walking distance to many restaurants and the waterfront. Each member of the staff we came in contact with was very friendly. I would definitely stay here again. One thing to note - parking is in a public garage next door, currently $24/night.
Excellent Covid Practices, Very Good Breakfast!
Reviewed 22 october, 2021
Super super, clean, spacious, excellent Covid practices, all staff in masks etc. The property looked Newley renovated. Although we arrived after check in, due to “worker shortage” (not the Hotels fault) we had to put our luggage in storage and come back, however for our inconvenience Sara (a total professional and delightful front desk person) upgraded us to a free breakfast- that turned out to be much better than your typical hotel breakfast during Covid- it was excellent- especially the hot waffle makers, and wide selection, super fresh! Parking is not located at the hotel- it’s roughly 2 short blocks away- drop your luggage off first if possible-the main problem is each staff member we spoke to had different instructions about parking and payment, rather confusing process. We also felt the property was not as centrally located as we would have liked, but as long as wether is good the walk was fine. Over all it was a good stay, and we appreciated Sara’s excellent customer service.
$24 a day for Parking without prior notification
Reviewed 21 october, 2021
Front office manager was very rude and unapologetic when I called about the $24 a day fee for parking after I got home and received the final bill! We were never notified of this fee. we asked where we could park and he gave us a ticket with bar code and were told that we could park in the garage next door. No mention of any fees! Totally did not want to apologize and keep hammering on that his staff is trained to mention this fee, WELL, NOT to us! No options were given when asked if there was something he could do. NO customer service!!! Everything else was fine, no housekeeping during 3 night stay.
Reviewed 30 september, 2021
Here is all the good stuff- location is great in this walkable city, breakfast included is so good, clean rooms, friendly staff is knowledgeable, nice gym, the bar is good, we got to check in early. The other stuff- we were informed about asking for maid service, the pool is not heated. The not so good stuff- construction is everywhere in the area of Portland, across the street means beep, beep, beep and 4:30 am trash collection everyday, no pretty views out our window. FYI-we chose this hotel based on a friends advice. Glad we stayed here because the food in Portland is awesome, tours are informative and folks are Friendly. Put your walking shoes on and come to Portland.
Location great. Some issues, but overall a good choice for downtown.
Reviewed 23 september, 2021
Positive: Location: excellent. In the hip India Street neighborhood, very close to several excellent restaurants and short walking distance to the main Portland attractions. Also, 1 block away from the hustle and bustle on Commercial Street, so close, but calmer. Staff: very friendly and helpful. A special call out needs to go to Bill, who helped us on several occasions. Most especially appreciated was moving us from our original atypically dark room to a much brighter room, even though they were completely booked! He was able to juggle room reservations to make it work. He also helped us with scanning some documents onto a USB (rather than just emailing, which we did not want to do because the documents were confidential.) Negative: Seating: except for the armchair, all the other seating - the table chairs, sofa, the desk chair - was not that comfortable. Of course, that was for me; you may feel very differently. Housekeeping: understaffed and overwhelmed. They don’t do any daily cleaning due to Covid and the difficulty of hiring staff. However, you’re supposed to be able to request a regular cleaning if you reserve the day before. Even when we did that, they didn’t have the staff to clean the room. The staff do the best they can. BTW, not very impressed on their environmental policies. No recycling. No way to adjust shower flow, so wastes lots of water.