Master Premium Cosmopolitan

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TripAdvisor Review

Based on 582 review

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Very well located, Master Cosmopolitan is just a few steps from the heart of Moinhos de Vento, one of Porto Alegre's most posh districts. With 324 units, it is the largest hotel in Rio Grande do Sul in number of rooms, it has space for events, a restaurant with a privileged view of the city, and th...

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Classic Twin

This apartment offers 32-inch television, cable channels, safe, minibar, work desk, hairdryer, free amenities, a double bed in an area of 22...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 6 years

Immediate booking

Classic Cama Casal

This apartment offers 32-inch television, cable channels, safe, minibar, work desk, hairdryer, free amenities, a double bed in an area of 22...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 6 years

Immediate booking

Premium Cama Casal

This apartment offers 32-inch television, cable channels, safe, minibar, work desk, hairdryer, free amenities, a double bed in an area of 26...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 6 years

Immediate booking

Classic Express Casal

This apartment offers 32-inch television, cable channels, safe, minibar, work desk, hairdryer, free amenities, a double bed in an area of 18...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 6 years

Immediate booking

Classic Express Twin

This apartment offers 32-inch television, cable channels, safe, minibar, work desk, hairdryer, free amenities, two single beds in an area of...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 6 years

Immediate booking

Premium Família

This apartment offers 32-inch television, cable channels, safe, minibar, work desk, hairdryer, free amenities, double bed, in an area of 26 ...

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Cancellation Policy

Amenities in this room:

Max 4 adults

Max 2 children -

by 6 years

Immediate booking

Property Info

Very well located, Master Cosmopolitan is just a few steps from the heart of Moinhos de Vento, one of Porto Alegre's most posh districts. With 324 units, it is the largest hotel in Rio Grande do Sul in number of rooms, it has space for events, a restaurant with a privileged view of the city, and the famous sunset on the Guaiba River, in its 360 roof top, and nine floors of parking. Surrounded by trendy bars, cozy cafés, and sophisticated restaurants, a shopping mall, stores with the most recognized luxury brands, and sports and social clubs, the Master Cosmopolitan offers the ideal stay for t...

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Check-in starts at: 14:00

Check-out ends at: 12:00

Property Amenities

Reception services
Services / Luggage StorageWi-Fi
Kids PlaygroundRooms for the disabledAccepts major credit cardsPlayground
Cleaning / Laundry Services
Laundry / Dry CleaningOnline check-in
several
Broadband InternetFree self parkingSpecial diet menus (on request)Wheelchair Accessibility
Transport options
Paid garageTowels and bed linenValet Parking
Accommodation
24-hour room service
Food & Beverage
restaurantPublic Restaurant24-hour room service
Business Facilities / Facilities
Con una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Se ofrece también conexión a Internet wifi gratis y una zona para barbacoas.
Wellness facilities
Free fitness centerMassage Service

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    135

  • Very Good

    286

  • Good

    103

  • Reasonable

    31

  • Bad

    27

Travelers profile
  • Business

    281

  • Couples

    91

  • Solo travel

    37

  • Family

    97

  • Friends getaway

    40

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Good Hotel

Reviewed 27 august, 2018

Good hotel but the air conditioning system is a little too noisy. Maybe because it was cold and everybody was using the heating mode. Besides this, the rest was good. Good location and good helpful staff.

Sergio R

Decent for the business traveler

Reviewed 11 december, 2017

Hotel appears rather inconspicuous on the outside but is very spacious and accommodating on the inside. Staff don't speak much English but communication is possible. Check-in and check-out a breeze. Everyone is very nice and more than willing to help. The room was small but extremely clean and with a fantastic view of the city. There is no iron in the rooms or coffee maker. So you have to call room service for pressing and dry cleaning. Food is excellent with meals available on the 9th floor. so the view is amazing. The neighborhood is beautiful with undulating streets; a mixture of asphalt roads and cobblestone.

Terence M

Good location, fair

Reviewed 7 november, 2017

The towels and the pillows are not good. The location is great. The receptionists are great! I didn't enjoy the breakfast. There's no fat free milk, no good jam, no plain bread. The tea are not good and the water was cold. One day I arrived and there wasn't bread and it was not even close to the end of the breakfast time. There was the same food every five days I was there. Definitely they need to improve it.

Junia G

The worst welcome ever!!!!

Reviewed 26 september, 2016

Arriving late with a group of 10 people, ask the front desk to use their phone to call a pizza delivery. Thei answer was that the phones are blocked to make calls!!!! In a not polite way...call from your room (so that they can charge whatever it is they charge). Hotels are supose to pumper you, to be nice and kind, NOT HERE. As I complaint this Cristiane (front desk supervisor) burst into the conversation making me fell realy angry. I just told her not to talk to me. Sad for such a nice hotel, to have such horrible staff. I use to stay here every year with a group of 10 people, but I am taking my cash somewhere else....

Ed S

A comfortable and clean hotel. Fine for a one-night stay.

Reviewed 7 september, 2016

I wanted to book an alternative to an Ibis, a similar-priced and what seemed like similar quality from the photos. In some ways, service was better than my experiences with Ibis hotels (valet parking was very nice). However, details like the breakfast buffet which was very simple and the room details (low quality mattress, towels that were beyond their useful lifespan, shoddy interior detailing) came up a little short of expectations. For the price, I recommend a stay.

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