Service animals are allowed.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Based on 810 reviews
Booked this hotel last minute as we were in Poznan on a business trip and didn’t really expect to stay overnight. We opted for the club level king size room as we have used this before at the Sheraton hotel in Warsaw. Upon arrival we were greeted by friendly reception staff who was very efficient and explained to us that due to Covid restrictions our meals would be served in the room. The room itself although very large was a little dated but very clean and comfortable, it was overlooking the city on a busy street and was quite noisy throughout the night, but having said this we did sleep quite well. Dinner was delivered to our room at the time we requested and was absolutely delicious, it came with a stater; main dish and dessert, wine and water which was included in the club rate. Breakfast was also very good, great selection of everything , something for everyone. Served again in the room by efficient staff members. All in all, we enjoyed our stay and apart from the noise and the rooms needing an update, this is an excellent hotel to stay. Thanks to all the wonderful staff.
Decent hotel with some minor issues
The hotel is conveniently located close to the main train station and within walking distance to the old town. The design is typical Sheraton; a bit old fashioned and outdated. I was upgraded to an executive room due to my Bonvoy Platinum status. The corner room was ok in size and design, but it as just a standard room on a high floor. Due to the closure of the lounge, a simple three course meal was served at the hotel restaurant. This was great on certain days, but below expectation on others. Service at the restaurant was also a bit inconsistent, as one particular staff could not be bothered serving the exeucutive guests the same as paying ones.
A real Gem with Superb Staff
Stayed here for a total of 3 nights on my way in and out of a work week at Powidz. Pre arrival service was superb, nothing was too difficult for Ewa who arranged an airport pick up for me. I was upgraded for all nights and the rooms were exceptionally clean. Breakfast was excellent and all carried out perfectly within the local rules for Covid. On my return my colleagues and I did a little sightseeing, including the Great Escape (and other POWs) cemetery at the citadel. The central square is a short walk away, but if you don’t fancy the walk, there are many Uber electric scooters around the hotel, and they are very cheap too. I’ll definitely be back.
Great business hotel and always friendly service
Great to be back at the Sheraton Poznań this week. I was very well looked after as always. The, hopefully temporary, changes for the current situation have been implemented well and are not too obtrusive. The current Club Lounge facilities within the restaurant also works well. Nice to see everyone. Great hospitality and hope to be back again soon. Thank you to everyone at the hotel.
Fantastisk service i front desk !
We stayed here a couple of days when our car got fixed. The staff was so helpful and friendly. We would definitely recommend anyone to stay here. The rooms are big and clean and the pool was perfect..