Best Western Hotel Meteor Plaza

Arrived in Prague unfortunately when the state of Emergency was declared. We understood that there were restrictions but we had a party of 20 and from the moment we arrived we were made to feel uncomfortable. Immediately they closed the hotel bar, every bar and restaurant in Prague was closed so we bought food and essentials and grouped in our rooms. Again we were constantly hounded by knocks on the door to be quiet and threatened with expulsion. Then we’re we’re told we could not use the restaurant and had to request meals in our rooms and on Saturday night when we had been walking empty streets for most of the day they called the police as we gathered in the lobby. We were hounded for staying in our rooms and then for staying in the hotel. I don’t know where they expected a group of 20 lads to go when the place is in lock down. The final straw was this morning when they told us they were shutting the hotel at 12:00 without any prior warning. Which now means we will have to walk the streets with luggage for the next five hours until our flight departs. I understand the need to lock down and contain the virus but the hotel have a duty of car to provide their customers with common decency and basis necessaries during their stay. The stag were abrupt and constantly finding reason to threaten expulsion. I travel a lot with my company and Best Western in a common choice amongst my colleagues and I. After this experience I will not be visiting Prague or Best Western hotels in the future and will be I instructing my colleagues to do the same. The coronavirus should not be used as an excuse for rudeness of the staff and allowing them to not provide the basic necessities a hotel should required.....I expect better from Best Western!!

This hotel is nice for short vacation in Prague. Rooms and beds were comfortable, breakfast was good enough. There was fragrance of flowers in some rooms and in corridors. Many tourist attractions were in walking distance and we also used tram to cross the bridge and discover the city from other shore of the river.

Comfortable hotel for short stay to discover Prague. The location is good, not far from Old Town Square and you can walk to Charles bridge and other sights. Close to metro and tram stops, shops and restaurants. Breakfast was tasteful, only tables were too close to each other in the hotel restaurant. The aroma of flowers followed me almost everywhere when I was walking in the hotel.

staff all friendly and helpful.rooms good.buffet breakfast was very good.great location for tourist locations would use this hotel again.this is the second time we have been and can reccomend it.great...

Great location for all of the tourist attractions and restaurants. Very friendly staff. We chose to have the buffet breakfast which had plenty of hot and cold food and drinks. The rooms were ample for what we needed. They were cleaned daily. We also made use of the “private” spa for an hour with champagne included. The free WiFi was ok. I would recommend this hotel.