Based on 103 review
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Property LocationWith a stay at SureStay Hotel by Best Western Presque Isle in Presque Isle, you'll be within a 10-minute walk of Solar System Model: Mercury and University of Maine at Presque Isle. This hotel is 24.6 mi (39.6 km) from Aroostook National Wildlife Refuge and 1.5 mi (2.4 km) from Presque Isle Historical Society Museum. Distances are displayed to the nearest 0.1 mile and kilometer.
- Solar System Model: Mercury - 0.5 km / 0.3 mi
- University of Maine at Presque Isle - 0.8 km / 0.5 mi
- Presque Isle Historical Society Museum - 2.5 km / 1.5 mi
- Norther...More details
Check-out ends at: 11:00
SMALL ROOMS, AWFUL SERVICE
Reviewed 6 november, 2021
Traveling with my wife, a dog, and two cats. They tried to stick me in a room that was basically a closet with a queen bed in it. DID NOT STAY, GOT CHARGED ANYWAY. Rude staff, did not offer any accommodations.
Great new hotel
Reviewed 20 october, 2021
The Sure Stay was a very pleasant hotel experience. The hotel has recently changed hands and the new owners obviously want the guests to have a comfortable time and return again. The room was totally new, comfortable bed, big TV, Microwave and Fridge in the room and most important, because I was there on business, the desk chair was in great working order! That does not happen a lot when I travel. Staff was pleasant. Room was quiet except that they were finishing up on new siding outside. The siding staff was considerate of guests and started working later and ended early so as to not disrupt the guest experience. I will stay there again!
Absolutely disgusted by stay...
Reviewed 18 october, 2021
To start off, we had a pet friendly room to be able to take a service dog and had to pay $100 for this. The room smelled terrible of animal urine. The AC and fan made it worse. The shower had oubic hair on the handle. There were weird beetles as well as fruit flies in the bathroom for what reason I will never know. My 8 month old found a tack under the edge of the bed frame and I had to pull it from her mouth, which I found what looked like cracker crumbs and old pieces of possibly popcorn chicken. The hair dryer cord was cut, the remote had no batteries in it. There was a dog barking most of the night, workers outside of the window talking til late hours. A used coffee pod in the coffee maker. The worst part is the bed had two fleas in it and dog hair as well as two spots of what resembled blood and I am pretty sure it had not even been changed, just straighten and made. I get the impression this room was not even cleaned between guests and my teenager asked if we could have caught something staying there. I am DISGUSTED!! Not at all worth the money. Sad to say this was a better place with a lower end owner years ago. I am baffled and have filed a complaint with the BBB. I left along note which I took pictures of in the room and left first thing in the morning just to get some place else and shower. But the check in staff was super friendly (Michelle).
Reviewed 12 october, 2021
The hotel room was very clean and comfortable. The lady at the front desk , I believe her name was Michelle was very pleasant and helpful. The one thing that I would mention is that on the hotel web site I did not see anywhere that there was no elevator available to get to the 2nd floor. For some with their luggage and knee surgery that would have been a nice thing to know. Overall though I would recommend this hotel and also thank your staff through this tough time for being there and doing their best.
Pet friendly with great staff
Reviewed 4 september, 2021
Heading says it all. Nice Grab & Go breakfast and best tasting coffee ever in a lobby, 7/24. Clean room with lots of pillows Friendly and helpful staff. Dog friendly with large cemetery across highway for long strolls after day in car.