Reviewed 16 September, 2021
This place was in downtown area and it was originally a bank. There are 11 stories with about 10 rooms on each floor. The rooms were very clean, quiet and comfortable. There was a breakfast buffet with 2 hot choices, pastries, cereal, waffle station, yogurt, oatmeal and juice. I was very disappointed that they did not have any fresh fruit except for a couple of oranges that were just sitting there. The parking choices were to pay $28 for valet at the hotel or $20 for the lot in front of the hotel. I was disappointed that the hotel workers did not know the area at all or even that there was a convention center with a tourism place there.
Great stay in downtown Providence
Reviewed 14 September, 2021
We enjoyed our one night stay in downtown Providence. Valet parking, front desk, all very friendly and helpful. Room was large, clean, had plenty of outlets, nice shower, all perfect. Breakfast looked good although we didn’t have time to stop.
Family wedding in RI
Reviewed 13 September, 2021
Overall a very good stay. Accessible to downtown locations, satisfying accommodations, and friendly customer service.
My only criticism is some minor street noise in the early morning. Highly recommend hotel put up signs in the surrounding neighborhood urging the public to be respectful of guests.
HORRIBLE service. Rude Staff.
Reviewed 10 September, 2021
We had a truly awful experience at this hotel. There was no running water the day after check in. We booked a rate with free parking and were told to utilize valet for this and then fees were on bill at check out. Several times we were told it was going to be removed and it wasn't. I asked to speak to manager who was extremely rude, blamed front desk associate for "miscommunicating" what HE said and while he agreed to remove the fees, they are still on my credit card as of today..several days after checkout. Truly horrible experience.
Great Service by Damien and Joan
Reviewed 6 September, 2021
My girlfriend and I had a great experience at the Hampton Inn Downtown Providence and had a great experience. The service was impeccable, especially by Damien and Joan. They made sure our stay was great. Thank you for a great experience.