Reviewed 18 September, 2021
I booked a 1 King Bed Junior Suite for my family. The room was spacious and clean. The bathrooms were a bit old and outdated. The staff, from the front desk to the room cleaning crew, were always happy and smiling. The common area and lobby is clean and spotless. They offer free coffee but I recommend just going around the back at Bolt, as the coffee there was much better. Parking is $25/night for self-parking at the garage behind the hotel. Most importantly, the location is amazing. Everything a tourist would want to go see is within 20 mins away from the hotel. Would recommend!!
Great location, beautiful and spacious
Reviewed 12 September, 2021
Our two-king junior suite was spacious and very comfortable. All areas were spotlessly clean. This is no cookie cutter chain; the rooms and public areas have their own sort of whimsical-luxury character. Go ahead to Poindexter’s for a bite. The free cup of drip coffee is worth every penny, ha ha — skip it and order a cup at the counter with breakfast. Breakfast sandwich on a brioche bun was fresh and muffins were good as well. Count on adding $25/night for self-parking at the garage behind the hotel; no bargain but it’s convenient enough. Rates are reasonable but with a promo rate from JWU it was unbeatable. This is definitely where we’ll stay when we visit again.
Work in progress…
Reviewed 7 September, 2021
The location is terrific and the old school feel are great. But the basics are lacking. There were no cups of any kind in our room (a kitchenette suite!) and the desk agent acted like he was doing me a favor finding two paper cups to drink water in my bathroom to brush my teeth at nite…the text system doesn’t work, which is fine, except they text you ahead of arrival and it’s advertised by the GM on the WiFi site to use it. So waiting for a reply…well the desk guy I asked the next day says it’s not working and again, didn’t seem to care. Not having hot water was the final straw so we will be staying in one of the other downtown locations in October. I filled out their auto-email survey prior to posting this with no reply. It has great potential, it’s just not there yet and not worth $259 a room and up.
Great atmosphere and friendly staff
Reviewed 5 September, 2021
Graduate hotels are increasing in the vicinity of big universities. I have visited two now: one in Ann Arbor and few days ago in Providence. The Providence Graduate Hotel appeared to be an older building that was renovated. Our room had two king size beds and spacious, more like a small suite. For a family it was fantastic and rare to find these days. The plumbing is old and clunky. The staff, from the front desk to the room cleaning crew, were fantastic. They always tried to help with a smile. Outstanding management. It was walking distance, 20 minutes with one uphill, to the Brown University and RISD. Also close to good restaurants. Parking is self-park in the adjacent parking structure and $25 a night.
A one nice hotel…
Reviewed 4 September, 2021
The ambiance and charm of the Biltmore has been replaced with a campy and ill-installed carnival of furnishings and fixtures. What could have been charming just looks like a hasty install of random and mismatched items. Whatever the theme they were going for it wasn’t executed well or thought-out. An interesting stay for sure. Centrally located.