Great hotel and food
Reviewed 17 October, 2021
We have just returned from a lovely fortnight at the Philoxenia Hotel. We were there right at the end of the season and were a bit unlucky with the weather but it honestly didn’t spoil our holiday because the hotel and food were so good. When the weather was poor, we sat in the bar and played games, read our books and chatted. We were All Inclusive and there was hardly a time when we didn’t have access to food and drink! As well as a wide range of alcohol (I have read previous reviews saying there were only two cocktails on All Inclusive but there were 10), there were all the usual choices of coffee plus hot chocolate, milkshakes etc. I know a lot of people have commented that the food wasn’t that hot but we really didn’t find that was a problem. There was so much choice that we both had to have little bits of lots of things as we couldn’t resist.
The entertainment (a lovely man from Brazil who was an amazing linguist) was quite low key but we really enjoyed the daily quizzes at 5.15pm and the four different musical quizzes throughout the week in the evenings.
We asked for a quiet room and got a lovely room at the back overlooking the sea.
We thought all the Covid measures were very good and we felt comfortable with them.
It was my husband’s birthday while we were there and he had a delivery of a bottle of wine, a plate of fruit and a letter from the manager wishing him a happy birthday which was lovely.
All the staff were pleasant and hard working.
Nothing is perfect and there were a few little things that I would change but that’s all they were - little things.
The only reason I won’t return here is the location. It’s perfect if you like to just relax by the pool or on the beach but I find that a bit boring and like to see and do things. We hired a car for the two weeks (from Jet2 - a Nissan Micra was only £110 for the fortnight, although petrol is even more expensive in Halkidiki than it is at home!) so we had a day on Sithonia, drove to Ouranapouli and took a boat trip out to Mount Athos to see the monasteries and went to the Wednesday market at Nea Moudania, which was interesting. Apart from that, unless you like beaches, there is very little to do.
All in all, a very enjoyable holiday.
Could be better
Reviewed 11 October, 2021
Clean, compact hotel with a beach a short walk away.
Staff in restaurant and pool bar were very hardworking and polite.
Rooms cleaned daily and clean towels provided.
Excellent breakfast with plenty of choice
Plenty of sun beds and chairs around the main pool
Food was not always hot in the main restaurant (don’t understand how the Management keep saying temperature checks are done ) because this is a common “complaint” amongst quests ?
Staff in reception in my opinion were not very helpful because on arrival we asked if we could upgrade to a “better” brighter room but the answer was a point blank no even though I offered to pay the hotel was not full and don’t understand why this request was declined ?
Reviewed 10 October, 2021
My friend and I weren't staying at the hotel but we popped in, for a quick drink on our first day. We ended up coming back almost every day of our holiday whether it was a drink, a dip in the pool, an afternoon in the spa or a bite to eat, nothing was too much for the amazing staff. We were treated like family as soon as we stepped through the doors and the owner George went above and beyond to make us feel welcome.
As soon as we got home we booked into the Philoxenia hotel for our family holiday next summer.
Can't wait to go back
Could be so much better
Reviewed 3 October, 2021
On arrival the rooms are lovely,clean and modern, There is lack off storage for cloths a huge wardrobe with 6 hangers 2 small draws just enough room for small… no main drawers…. We was having daily cleaning for the first 5 days off a 10 day stay then a letter was put under the day saying this was no longer happening…. Our bed was only changed on day 8 2 days before departing….
We was half board and asked how much it would be to upgrade to all inclusive which we was told for 9 days would be 760 euro (more than we paid for the holiday)… The drinks was expensive 4euro for a coke…
The manager in the restaurant was fantastic my husband is gluten free and he explained everything he could and couldn’t have… He even told us they had gluten free bread…
The food was ok but it was never hot at most luck warm. Most nights the food was same
Pasta with just a different sauce and most evening pork.. some evening we couldn’t eat here as there wasn’t anything my husband could eat
The pool was sold to us as heated all year round when we asked about this we got told it was no-may (shuts end off Oct-April) so the pool was freezing and this was one off the reason we booked this hotel
The life guards was great and always had time to speak
The hotel manager has no time for anyone is always grumpy never says morning when greeted and looks like you shouldnt be speaking to him
The hotel seem to cut corners to try and save a few euro rather then spend to get return custom which is shame
Lovely but the food needs sorting !
Reviewed 1 October, 2021
This hotel could be fantastic with just a few changes. The main issue is the hot food in the buffet restaurant is cold or Luke warm. That’s just not good enough. Some drinks on the AI are included and some aren’t. I understand branded drinks not being included but cocktails that are the same price if you’re paying them seems odd. The food (if you’re paying) from the “local bar” was good but the AI snacks, to be honest, are a joke. Often nothing left or just a few sandwiches and cakes. Ice creams not included on AI.
The hotel itself is lovely. Nice rooms If a little small and not enough storage space. Gardens are lovely and the location is great.
The staff are really good. From domestics to serving staff. All are pleasant and helpful. Well done staff !
I stayed here pre pandemic (2019) and the hot food was just that. Hot. I don’t know if the Covid extra costs have caused cuts elsewhere but with a few simple tweaks this hotel could be fantastic. Last time we ate in the hotel everyday. This time we had to go out to eat just to ensure a hot meal. What a pity.
I did have a lovely week here and would return if the hot food issue could be resolved. I spoke with a number of other guests and all felt the same. Come on philoxenia. A little effort and this place could be great.
I have just read back my review and it sounds like I’m moaning. I genuinely did have a lovely relaxing week here. This hotel is very nice. The atmosphere by the pool bar is lovely and the location is wonderful.
As a footnote the hotel was very Covid safe. Spotlessly clean and masks and gloves in the buffet.