Based on 541 review
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The following services and amenities are available, but with **reduced service**: Breakfast, Pool, Spa.Located in Southern Colorado. Pueblo is ideally situated at the crossroads of two major highways. Our hotel offers convenient access from I-25 or Hwy 50. Our location in North Pueblo offers many dining, shopping, and area attractions within a few minutes of the hotel. Pueblo is a city with a rich history which includes attractions such as the Historic Arkansas Riverwalk, Colorado State Fair, and Lake Pueblo State Park. The Hampton Inn and Suites Pueblo, CO hotel offers a variety of room types...More details
Check-out ends at: 11:00
Pool and wellness facilitiesPoolIndoor pool
Business Facilities / FacilitiesMeeting RoomsBusiness Center
Reception servicesLuggage storage
Dirty and tired
Reviewed 13 november, 2021
The title of this review says it all! Our bedskirt had what appeared to be vomit on it, the bench at the foot of the bed had cigarette burns and grease on it and one of the towels was torn and frayed.
WARNING DO NOT STAY HAMPTON INN PUEBLO/NORTH
Reviewed 4 november, 2021
WARNING: HORRIBLE SERVICE!!! I had an interaction with Tiffany their GM regarding an October reservation and she is very unprofessional not wanting to honor an issue that her front desk staff clearly committed to resolve. Her first response was to lie to me and then when I stopped her, she claimed to have mixed me up with another customer. YIKES!! That tells me what I need to know when you have two customers complaining about the exact same thing at the same time!! There are many other hotel options in Pueblo - stay somewhere else because if you have an issue, their management will not resolve if professionally nor fairly.
Rude customer service and doesn't honor confirmation rate.
Reviewed 31 august, 2021
We made reservations in March for an August stay. Rate quoted was $98.00 per night, a savings of regular rate of $119.00. When checking in, the night clerk tells us after investigating that we are not allowed the lower rate and our new rate is $298.00! Constance was extremely rude and condescending and wouldn't even listen to us. We have stayed here for past 10 years using the same ID for rates and never had problems, in fact management has bent over backwards to keep our loyal business. We will never stay here again based off how we were treated.
Great rooms, sketchy parking lot
Reviewed 30 august, 2021
To be fair, the rooms were clean and comfortable and the front desk gentleman at night was fantastic. However, we had our truck broken into and had a few things stolen out of it overnight and the front desk staff that I spoke to about it really didn’t seem to give a crap.
Reviewed 17 august, 2021
Front desk has great customer service. No problems with check in and check out. We have been staying on weekends while cleaning and remodeling my parents house. Rooms are clean, beds comfortable. Hospitality has been hit hard with staffing, and they are doing a great job at Providing great customer service and housekeeping keeping up with rooms.