Hotel Excellence Riviera

Starting at

$ 216

TripAdvisor Review

Based on 21482 review

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Location This hotel lies in beautiful, natural surroundings on the beach of Puerto Morelos on the Maya Riviera and is only 20 minutes away from Playa del Carmen. The town centre of Puerto Morelos and archaeological dig sites are within a 15 minute walk, Cancun is 30 km away. Cancun international air...

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Property Info

Location This hotel lies in beautiful, natural surroundings on the beach of Puerto Morelos on the Maya Riviera and is only 20 minutes away from Playa del Carmen. The town centre of Puerto Morelos and archaeological dig sites are within a 15 minute walk, Cancun is 30 km away. Cancun international airport lies just 25 km from the hotel. Facilities This holiday village was built in 2004\. The complex offers travellers a total of 440 rooms. At the complex, guests are welcomed at the reception area with 24-hour reception and a 24-hour check-in/check-out service. The upper floors of the accommodatio...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Business Facilities / Facilities
Steam room
Special diet menus (on request)SpaDeskWheelchair accessTenisProtective screen or physical barriers in appropriate areasDeskSatellite / cable TVTV

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    17522

  • Very Good

    2747

  • Good

    808

  • Reasonable

    248

  • Bad

    158

Travelers profile
  • Business

    125

  • Couples

    14380

  • Solo travel

    162

  • Family

    1257

  • Friends getaway

    1715

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Basmati restaurant is the best!

Reviewed 7 december, 2021

Lovely food and excellent service shout out to Gilberto who looks after everyone! The chicken soup with garlic naan bread is amazing . Had tikka masala which was great washed down with nice rose wine.

186225Julie

Great entertainment!

Reviewed 7 december, 2021

The entertainment was great! Leydi, fee Juan, Julio did a great job keeping us laughing by the pool! They had a phenomenal fire show one night and more dancers the night before. It was delightful! They even made dancing by the pool fun!

gracemG1765MV

Nicest staff around!

Reviewed 6 december, 2021

The staff at this resort are absolutely incredible! We had such a good time celebrating a family wedding. We will definitely be returning. The rooms are amazing as well! I would definitely recommend staying here!

lindseyarena0493

Excellent Service and Amenities

Reviewed 6 december, 2021

Everyone at the resort is working tirelessly to keep the guests happy and the pools and grounds spotless. The staff rakes the beach clean of seaweed each day, there were always places to sit at the beach chairs and pool chairs. The restaurant staff are all extremely hospitable and the housekeeping staff was top notch. You can tell these folks take their roles very seriously. We had a lovely stay.

ginaf582021

The only place to go!

Reviewed 6 december, 2021

Benito made sure that we were taken care of every morning when we went to the pool. Everyone took care of us like we were their #1 customer. The gym is exceptional & the food is amazing! This is the only resort that we will be going to!

LoriDimmitt