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2 adults - 0 children - 1 room

Best Western Laos Mar Hotel and Suites

Starting at

$ 84

202 TripAdvisor Reviews

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According to guests, it's ideal for:

Property Location With a stay at Best Western Laos Mar Hotel & Suites in Puerto Penasco (Bella Vista), you'll be within a 5-minute drive of Bonita Beach and Old Port. This hotel is 1.5 mi (2.5 km) from La Madre Square and 1.6 mi (2.6 km) from El Malecon. Distances are displayed to the nearest 0.1 ...

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Property Info

Property Location

With a stay at Best Western Laos Mar Hotel & Suites in Puerto Penasco (Bella Vista), you'll be within a 5-minute drive of Bonita Beach and Old Port. This hotel is 1.5 mi (2.5 km) from La Madre Square and 1.6 mi (2.6 km) from El Malecon. Distances are displayed to the nearest 0.1 mile and kilometer.
- Bonita Beach - 0.5 km / 0.3 mi
- Old Port - 2.2 km / 1.4 mi
- El Malecon - 2.2 km / 1.4 mi
- Fisherman's Monument - 2.3 km / 1.4 mi
- Mirador Beach - 2.4 km / 1.5 mi
- Rodeo Drive Cholla Mall Curios - 2.6 km / 1.6 mi
- La Madre Square - 2.7...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Wellness facilities
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and tour/ticket assistance.
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Make use of convenient amenities, which include complimentary wireless Internet access and a television in a common area.Take advantage of recreation opportunities including an outdoor pool and an outdoor tennis court. Additional features at this hotel include complimentary wireless Internet access, concierge services, Enjoy the recreation opportunities such as bicycles to rent or make use of other amenities including complimentary wireless Internet access.Enjoy the recreation opportunities such as bicycles to rent or make use of other amenities including complimentary wireless Internet access.Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and tour/ticket assistance.Be sure to enjoy recreational amenities including a sauna and a fitness center.Enjoy the recreation opportunities such as bicycles to rent or make use of other amenities including complimentary wireless Internet access.Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, babysitting (surchaTake advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, babysitting (surchaBe sure to enjoy recreational amenities including a sauna and a fitness center.Be sure to enjoy recreational amenities including a sauna and a fitness center.Take advantage of recreation opportunities including an outdoor pool and an outdoor tennis court. Additional features at this hotel include complimentary wireless Internet access, concierge services, Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and tour/ticket assistance.Be sure to enjoy recreational amenities including a sauna and a fitness center.Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and tour/ticket assistance.Be sure to enjoy recreational amenities including a sauna and a fitness center.Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and tour/ticket assistance.Make use of convenient amenities, which include complimentary wireless Internet access and a television in a common area.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands.Be sure to enjoy recreational amenities including a sauna and a fitness center.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands.Enjoy the recreation opportunities such as bicycles to rent or make use of other amenities including complimentary wireless Internet access.Take advantage of recreation opportunities including an outdoor pool and an outdoor tennis court. Additional features at this hotel include complimentary wireless Internet access, concierge services, Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, an outdoor tennis court, and a sauna. AddiTake advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and tour/ticket assistance.Enjoy the recreation opportunities such as bicycles to rent or make use of other amenities including complimentary wireless Internet access.Pamper yourself with a visit to the spa, which offers massages. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.Take advantage of recreation opportunities including an outdoor pool and an outdoor tennis court. Additional features at this hotel include complimentary wireless Internet access, concierge services, Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a fitnessBe sure to enjoy recreational amenities including a sauna and a fitness center.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a fitnessTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a complimentPamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional features at this bed & breakfast include complimentary wireless Internet access, tour/ticket assiEnjoy recreation amenities such as an outdoor pool or take in the view from a terrace. This hotel also features complimentary wireless Internet access and complimentary use of a nearby fitness facilitTake time to pamper yourself with a visit to the full-service spa. Additional amenities at this hotel include complimentary wireless Internet access, gift shops/newsstands, and a hair salon.Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and tour/ticket assistance.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a fitnessDon't miss out on recreational opportunities including an outdoor pool and a spa tub. Additional features at this hotel include complimentary wireless Internet access and a vending machine.

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    28

  • Very Good

    58

  • Good

    53

  • Reasonable

    25

  • Bad

    38

Travelers profile
  • Business

    10

  • Couples

    66

  • Solo travel

    4

  • Family

    74

  • Friends getaway

    25

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Horrendous Experience!

Reviewed 3 may, 2022

I had a horrendous experience at the Laos Mar Hotel & Suites beginning Dec 23, 2021 with an expected stay of 7 nights. I left after three nights Where do I start. I arrived two days before Christmas and the hotel was seemingly empty though I had been told it was fully booked 1) The hot water was intermittent. The 2nd night (Christmas Eve) I tried to take a shower around 9pm and let the shower run for a literal 20 minutes and never got hot water. They must turn off the hot water recirculating system. There were almost no people in the hotel until the day after Christmas 1a) Otherwise, it took 5 minutes to get hot water. This was a conversation with a guest there whose experience was the same 2) I arrived after dark and was settled in my room by about 8pm. I tried to take a shower that night & the lukewarm water was almost immediately 2 inches deep in my shower. That was disgusting. Who knows what's in shower water that backs up? 2a) Can you use a towel again after drying your feet after standing in dirty shower water? I called the front desk and I was told everyone was gone. A security guard brought me a worn out plunger. I asked for and got a screwdriver after seeing the plunger 2b) When I took the drain apart, expecting to have to destroy a wooden hanger to clean out the mess, I instead found that the "new" plastic film on the underside of the shower grate had never been removed. The holes were there but the plastic edges were collecting debris and growing scum and the drain wasn't draining. I removed the plastic film, cleaned the underside of the drain grill and the shower drain worked fine afterward 3) The Internet was terrible. I saw as high as 8 or 10mg download and even 8 or 10mg upload once or twice. But mostly I saw maybe 1-2 mg download and .19 upload. I complained to the front desk several times including recommending they reboot the routers but they said they couldn't touch the routers because of contracts with the providers, etc. They also told me other guests use a lot of Internet with their games, etc., even though almost no one was at the hotel that I knew of. 4) I have been irrevocably cured of getting a cheap hotel room in Mexico even if the reviews are good. The hotel was eerily quiet before Christmas. But the day after Christmas, people started arriving. People moved in across the hall late Christmas night and the next morning at 7:30am (that's when they woke me up), some very loud people were outside my door organizing breakfast with several other rooms. There were at least two babies crying at the top of their lungs, there were people bickering in the hallway, there was someone continuously clearing his throat.. and this went on for a full 30 min until I finally put some clothes on, opened my door and asked them to quiet down. Some heavy set woman coming out of the room directly across from my room gave me a ration of sh*t. I then called security. 5) Earlier, the front desk told me they don't give money back. I had inquired, as I did with the BW 800 number, about how to cancel/ shorten my stay if I needed to. The BW Reservations person told me he thought I could cancel any day before 4pm for the balance of the stay 6) It was disappointing not to be able to do preplanned Zoom calls on Christmas Day with family and clients. The Internet was so poor I couldn't even use the wi-fi for my cell phone 9) The restaurant was closed during the Christmas week! 10) The "non hot" breakfast was brown Wonderbread with a thin slice of turkey (maybe) & a thin slice of cheese and a single leaf of lettuce, a banana and a small carton mango drink 11) Did I mention I could not set the alarm clock because I could not set the minutes! Only the hours could be set. I eventually solved this problem by plugging the alarm clock in “on the hour” so the minutes were “00” and then set the hour to the time of day.. While that's Mexico.. I expect better at a Best Western! I checked out on the morning of Dec 26 at 11:51am. My statement indicates my three nights were 3,601.77 pesos with a credit/balance of 4,802.36 pesos They charged the entire amount of 8,404.13 ($408.79) against my card on 12/27/2021 The billing statement says: We assure you your stay will be comfortable and pleasant I have been irrevocably cured of getting a cheap hotel room in Mexico! More to the point, Best Western in the US wasn't any help. They recommended I try something different. I contacted my bank for which the eventual response was "we don't give refunds." Even better, according to Best Western USA "the property offered another room and also mentioned that you were welcome to use the conference center. The property was unaware of any additional concerns at the time. The property stated that they did try to help you in every way possible. Checking out early does not necessarily mean that a refund will be provided." I don't think it is worth the risk staying here.

OhBoy1133

Will definitely not stay here again

Reviewed 12 april, 2022

let me start from check-in: i booked the stay on Best Western's official website and was quoted with pesos. At check-in, I was asked to pay for a price about 7% higher than I was quoted. When asked for the reason of the higher price, the front desk couldn't give me an answer. After the guy talked to his supervisor, he said it was due to the exchange rate. Really? I was quoted in pesos and I paid in pesos, how would exchange rate have any play here? I asked him this question and the guy was rude and just insisting it was due to the change in exchange rate. Just unbelievable. Room: the room is pretty outdated. The picture online looks much nicer than the actual experience. Our balcony door doesn't slide well, every time you open it, feel like I would break the door. It's super noisy at night for 2 of the 3 nights we stayed there. People hang out at the pool till midnight and you can hear the conversation in your room. Also, there were some kind of events at the beach at night and rock music was played till midnight. Understand that this is not something the hotel can control, but just a consideration for you if you would like to fall asleep before midnight. Internet: the price includes internet, but the internet speed is way too slow. Breakfast: we stayed in early April, supposed to be a slow season for Rocky point. for the two days we went to the breakfast, it was way overcrowded. The breakfast room is tiny and crowded with tables and chairs. There is 0 social distance, but they request you to wear a mask in the room. Not sure what's the point.

Nathan C

First visit tp PP

Reviewed 21 january, 2022

I saw very mixed reviews, but reserved due to location and price. Thankfully very pleased. Room clean and cleaned daily while we were there. No face clothes but that's mexico. Room comfortable nice balcony and view, no issues with hot showers. While there is an outside pool bar, it wasn't open most likely cause days were cool no one in pool. Nice wine tapas type place, but closed Monday and Tuesday and other days doesn't open until 5, but food and staff are great. We would stay here again, would be even nicer to have food and drink if you don't want to leave property

D6813QSjillb

Ocean View

Reviewed 21 december, 2021

The property was in good to excellent condition. We ride Motyorcycles and were given special parking spaces at the front lobby with special clip on papers to tell security it was ok that the bikes were parked there.

c21brian

Convenient to beach and golf

Reviewed 21 february, 2020

Currently undergoing some renovations and general sprucing up. The rooms are clean and have all the usual amenities, except for face and hand towels. (You don’t get those in most places in Europe either) Within walking distance to an excellent seafood/ Mexican restaurant. We will return!

WilsonKonaMe