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Thrilling gaming action in the biggest and best casino in the Caribbean, exhilarating nightlife, tantalizing culinary options, state-of-the-art meeting facilities and rooms worth tweeting about, all infused with our legendary rock and roll vibe? Delivered. This is Hard Rock after all....
More about the hotelThrilling gaming action in the biggest and best casino in the Caribbean, exhilarating nightlife, tantalizing culinary options, state-of-the-art meeting facilities and rooms worth tweeting about, all infused with our legendary rock and roll vibe? Delivered. This is Hard Rock after all. The best All Inclusive Resort in Punta Cana. We present the highest, mind blowing all-inclusive experience featuring: 11 luxurious pools with swim-up bars and waterslides 9 restaurants perfect for every taste A Nicklaus designed golf course And an astonishing Spa Resort all lovingly cradled by the most pristine beaches in the Caribbean Spacious suites fully equipped with Hydro Spa Tub, private balconies, free Wi-Fi, 24 hour room service And much more... Welcome to the Hard Rock Hotel & Casino Punta Cana. It's time to See The Show.
Values releated to taxes and administratives fees are alreadyincluded at the moment of purchase at the HURB website. No further fee payment of any kind is required once purchase is complete.
Exchange
Broadband Internet
Photocopies
Meeting Rooms
restaurant
Pool
Babysitting on Request
Free fitness center
Massages on Request
Direct beach access
Gift Shop
Beauty Salon
Free Parking
Valet Parking
Kids Club
Water sports
Mini Golf
TripAdvisor Rating
Based on 32460 reviews
Travelers rating
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POSH BEAUTY BY RUTH
Ruth braided my hair and didn’t an excelente job! Overall the trip to Punta Cana was wonderful!!! Thank you so much to all the staff! I definitely plan to come back again in the future! Everyone is very friendly!
Beautiful resort, but family friendly is a stretch..
My family and I arrived for 5 day vacation on March 1st. The resort was beautiful however the check in was long and took a while. We had 2 rooms because of our guest size of 10 people. One hotel room was ready but the other was not for over 1.5 hours so we all had to wait. My party included 6 children, ages 17, 9, 4,5 and a set of 2 year old twins. We brought the kids because they said they're family friendly. Don't get me wrong they had some wonderful things for kids,, let me get to the good,, the pools and a kids club that had a worker there in sorry I forgot her name but she was WONDERFUL. I never and I mean never leave my children with anyone especially on vacation but I had a zoom meeting with my son's teacher so I left my 9 year old and 4 year old there for about 30 minutes. Even though I was still in the lobby 😆. Now the not so good, honestly the only thing I would recommend is the drink choices by that I mean there were days after a long trip at the pool and excursion where we would order room service for ourselves and the kids but the only drink options were water, 7up and Pepsi which anyone with kids know is a no go. That's the same way with the sit down dinners but they some times offer orange juice which is ok but one of my children has a sensitively to citrus. I strongly suggest other juice options apple,grape orange fruit punch in quite sure they could be obtained at a great price and would be very helpful to families with children. Also if upon checking in and they find they are traveling with children add juice boxes to the mini fridge. Dining was wondering especially the breakfast and lunch buffet. Our favorite was at Ciao restaurants they have a pancake, waffle and crape station. Omelets and smoothie station which was all delicious 😋 but what made us keep coming there was the service. THEY WERE WONDERFUL HANDS DOWN. There was a server there by the name of Jose who made us feel wonderful. I have to children who have autism and they had a feel melt downs but by the time we left my son was giving him a hi five which he never does. He knew what we needed once we walked in got us the high chairs, the coffee for hubby drinks for the kids and everything. I could not tell you how much I tipped him but I would tell you it was BEYOND DESERVED...HE WAS WONDERFUL AND NEEDS A RAISE. The room had a few issues and needs updating but are nice. I had a few issues and every single time I called the corrected and addressed the issue in minutes. They have daily cleaning services and linen changes and just in general you feel great there. One thing I also would recommend to management is that they have some sort of training for children with special needs, I had a mask on the boys that said "I'm not misbehaving I have autism please be understanding " but I'm not sure if they understood it. In the future I'll try to find one in Spanish to make it easier. The beaches are beautiful however on out last day there at the main beach walking in the sand I saw a syringe which of course being a mother made me go crazy. I told the clean up crew on the beach but in not sure they understood what I was saying. There are pushy vendors on a the beach but as long as your stern they are no issues. The same way with the timeshare pitch as well.All in all I would most definitely come back which those little changes.
Too good
Everything is soooo good ... almost every single service is awesome... specially at the VIP pool area .. Elvido.. Genao best service at the pool area.. Hector the bartender is a rockstar himself... food AMAZING.... AMAZING AMAZING.... music all around the hotel ... every night... cleanness of the hotel amazing COVID 19 protocols updated including test in site... made my birthday awesome in every way...
One of the best hotels I’ve ever been
Service is very high-quality, people are very positive. They don’t seem helpful,they just are! They like helping and they are genuine. Most important, people are happy here! Rooms are very clean, restaurants have high quality service and diversed and very tasty food, during covid period everything here is well-prepared, people are wearing masks inside, outside of course hotel guests don’t need to wear them, but for safety staff is wearing them at all times. Everywhere when You need to touch something, You have dispenser for Your hands to disinfect. When You forgot a mask from your room, there is no problem, all guys who open for You doors have it. hotel switched all the paper stuff like menus in restaurants for qr codes, which is safer and easier. Bravo! Lots of pools and restaurants. Free of charge we got wax (gramophone in eu), very nice experience! I came here with my girlfrend :) but it’s also good option for family. We have been on vacation for 10 days and i’m not happy i have to come back home. After 10 days i didn't spend an hour that was boring :) in My opinion, it’s one of the best hotels i’ve ever been In the whole world. I’m from europe, i’m sure i will come back again to this hotel. Thanks guys for good service and good management of this hotel! Good job! Yarol and Guy was very nice guy, he helped us with everyting we needed!!! Ps. For people who like Rock - it’s paradise!!!
Amazing vacation
We had the best time at Hard Rock Punta Cana. There were 10 of us and it was a wonderful experience from start to finish. The check in was very easy and organized. We got to our rooms quickly and out by the pool to start vacation out right. The pools at this resort were really great, the service was exceptional. Especially Raymin and Elvido. They were the best servers we had and day after day we went back to the same pool, strictly because of Raymin and Elvido. The restaurants were amazing and the food was exceptional too. The entire staff at Hard Rock was excellent. We also had massages and they were awesome too! The hotel rooms were extremely clean, and all the staff did a great job with covid precautions. The testing done at the hard rock to be able to come back into the US was seamless and very easy and organized. We will def come back to Hard Rock Punta Cana!