Jardin du Gouveneur

Starting at

$ 113

TripAdvisor Review

Based on 116 review

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With a stay at Hôtel Jardin Du Gouverneur, you'll be centrally located in Quebec, just a 5-minute walk from Quebec City Town Hall and 10 minutes by foot from Old Port Quebec City. This hotel is 0.5 mi (0.9 km) from Quebec Cruise Terminal and 0.3 mi (0.5 km) from Quartier Petit Champlain. Make use of...

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Property Info

With a stay at Hôtel Jardin Du Gouverneur, you'll be centrally located in Quebec, just a 5-minute walk from Quebec City Town Hall and 10 minutes by foot from Old Port Quebec City. This hotel is 0.5 mi (0.9 km) from Quebec Cruise Terminal and 0.3 mi (0.5 km) from Quartier Petit Champlain. Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and a television in a common area. Featured amenities include multilingual staff, luggage storage, and laundry facilities. A complimentary full breakfast is served daily from 7:00 AM to 10:30 AM. Make yourself ...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    28

  • Very Good

    49

  • Good

    14

  • Reasonable

    8

  • Bad

    17

Travelers profile
  • Business

    1

  • Couples

    46

  • Solo travel

    5

  • Family

    37

  • Friends getaway

    14

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Stay away!!!

Reviewed 23 september, 2021

We booked our room 7 weeks in advance and were charged in full when booking to take advantage of a promotion the hotel was putting on. Upon arrival we were the fortunate ones (I guess) as we got room #1. What a terrible room. Bathroom is so small and shower is beyond ridiculous. Paint peeling and chipping all over the place. Coffee make did not work, but, when I mentioned this to front desk I was told I didn't know how to work it and try again. I did and still didn't work so I left the 2 cups of coffee grounds sitting in the machine for the housekeeper to clean after we put the sign on the door which indicated room needed cleaning (as per the instruction posted on the door). Ooops, they forgot to mention there is no housekeeping services provided due to Covid, yet the cleaning person was cleaning the room of our travelling friends at that time. The man at the desk advised me that just can't happen and as he said "maybe they just got lucky". REALLY!!! Easy to understand the no cleaning, but, let your guests know! And by the way, that promotion they put on never did materialize. Front desk blamed some other company as it was nothing to do with them? I urge you to look over their website and find alternate accommodations for your stay in that great city. We have been traveling in North America, Caribbean and Europe for over 40 years and have never had such a poor hospitality experience. Stay away from this place....

R3622UTgregb

Horrible! Very expansive for the horrible room, very damaged as well as the bathroom.

Reviewed 5 july, 2021

1 The worst hotel I have stayed. The pictures on booking doesn’t apply for the booking. Extremely expansive 290$ for a night and the room was worst than staying in a cheap motel. The receptionist don’t even look at you when u come in. Room very damage as well as bathroom. Location was good but does not justify the price. You can hear the person next door talking clearly. No security what so ever. They supply a very cheap breakfast in a restaurant near by, also very cheap. I’m not a type

Adriana S

Sleeping with dust bunnies

Reviewed 8 june, 2020

Our stay was not at all what we expected. First, as we arrived, we realized that nobody was at the hotel - no guests, no employees. We were told someone would be there to greet us. We called a number and were simply given the code to the building and our keys were left on the counter. Then, we found that despite being alone in the hotel, we were given a tiny room with no view, and with access to a very old and dusty backroom. We also found dust everywhere, including what seems like weeks' worth of dust on the air vent (see picture). After our first night, we realized that they had no intention of sending us room service to change our wet towels. When we called and complained, they decided to just give us another room. The new room was nicer, bigger with a better view. But the air vent was again filled with dust, and the shampoo dispenser was empty. Overall, we were very disappointed. Yes, the hotel is in a nice location, but that's all it has for it. We didn't see a single other person in the hotel all weekend.

anthonycP1677GP

Very nice- room was large

Reviewed 23 september, 2019

Stayed in Room 203 which faces the main street. This room has 2 double beds (one sort of in a cubby space- good for snorers). Sure, it's not fancy and I normally get something newer for $200/night but QC is not cheap.The lady at the front desk was very informative and helpful. I did overhear some complaints from another customer but didn't hear details. Couldn't be in a better location. We only stayed one night. Used taxi from airport to get there- ~$CA35. Used Uber to get from hotel to cruiseport the next day ~$CA15. Would we go back? I would consider it but would also look at other properties that maybe are newer. They have no breakfast but coffee and fridg in room. The wifi worked well.

korstick

Superb Location

Reviewed 10 july, 2019

Great location but needs to address some details. The room had a problem with the airconditioning. Was broken. It was fixed with a mobile unit. We had coffee maker wich is good. Staff was friendly and diligent. No elevator!!

JulioSanJuan