Crowne Plaza Queenstown

Starting at

$ 121

TripAdvisor Review

Based on 1804 review

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Overlooking stunning Lake Wakatipu with its majestic mountain backdrop, Crowne Plaza Queenstown offers contemporary, stylish accommodation in an outstanding in-town location. Crowne Plaza Queenstown presents 139 superbly appointed rooms over seven graduated floors. The layout of the hotel allows eac...

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Property Info

Overlooking stunning Lake Wakatipu with its majestic mountain backdrop, Crowne Plaza Queenstown offers contemporary, stylish accommodation in an outstanding in-town location. Crowne Plaza Queenstown presents 139 superbly appointed rooms over seven graduated floors. The layout of the hotel allows each room to maximise the privacy and use of its individual balcony whilst enjoying views of the lake, surrounding mountains or private central courtyard. Crowne Plaza Queenstown is a chic, modern resort hotel, with premium accommodation, quality furnishings and amenities and world class facilities inc...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    884

  • Very Good

    690

  • Good

    150

  • Reasonable

    44

  • Bad

    36

Travelers profile
  • Business

    127

  • Couples

    907

  • Solo travel

    95

  • Family

    341

  • Friends getaway

    160

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Run down property and worst staff

Reviewed 2 december, 2021

Horrible stay started from check in, racist Front desk staff Courtney misbehaved, upon reporting Operations Manager Daniel accused me of being disrespectful and on top of that Stewart Mason GM instead of showing some respect kept being defensive. They were hoping that I would ask for any concessions, but I didn't not and paid all my dues. This Crowne Plaza is a run down property, staff and management is worst in the whole New Zealand. Please stay away from this hotel.

NZ-BOY8040

Awesome location

Reviewed 20 november, 2021

Great location. Across the road from the lake, restaurants, shops, tour options. Easy walk to everything. Restaurant did not have enough options on the menu for meals. More for burgers etc. Staff were absolutely awesome. Bringing the car to the front door whenever needed.

Cherie S

Quality, Comfort but poor communication.

Reviewed 20 november, 2021

The room was more spacious rhan expected given our location, and everything was of impeccable quality. Unfortunately the front desk mistakenly told us breakfast was included in our room rate, when in fact it was not. It wasnt worth the price and we would have preferred to eat elsewhere rather than pay $$$$ for 2 breakfasts and extra for coffees & juices etc.

Culture47749591041

Queenstown 🌲Heaven on Earth 🌏

Reviewed 28 september, 2021

place like Queenstown its heaven on earth lovely Environment Beautiful mountains view cover up with the snow i Have booked this owe-some property which is 50 meters walk away from Central casino,shopping centre ,water activities,Restaurants any anything full of Fun activities you can book in town centre mostly shops have different price for activities so you can negotiate with them this property has very nice and friendly staff they charged you $20 nz per night for car parks if you book many nights they will charge you only for few nights bar and dining very nice if you would go to Milford sound by bus all the travellers come outside of that hotel to get the bus as the bus station outside of that hotel very easy excess to go anywhere Definitely try this property as Recommended 😊🤙

karnail1990

Certainly not up to standard.

Reviewed 18 august, 2021

What a joke. Booked two rooms for family. Rooms were run down. Our room faced the side street even though we paid top dollar when we booked. We had a deal though Booking.com but stupidly did not take a screenshot to be able to prove we got totally ripped off. We got charged $670 a night which wasn’t what we were quoted. Looking on their site today they have rooms for $280. Numerous emails have not resolved our issues. There is no way we would have stayed there at those prices as much better options available. Trip was not school holiday peak prices. Don’t stay here! Blatant theft of original amount paid up front to hold then charging again. Some could call it theft.

NZFoodie02