DoubleTree by Hilton Hotel Queenstown

Starting at

$ 90

TripAdvisor Review

Based on 1589 review

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The following services and amenities are available, but with reduced service: Breakfast, On-site Restaurant(s), Room Service, Spa.Admire stunning views overlooking a world-famed landscape at DoubleTree by Hilton Hotel Queenstown. Set in the heart of Kawarau Village, this modern hotel is just one mil...

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Property Info

The following services and amenities are available, but with reduced service: Breakfast, On-site Restaurant(s), Room Service, Spa.Admire stunning views overlooking a world-famed landscape at DoubleTree by Hilton Hotel Queenstown. Set in the heart of Kawarau Village, this modern hotel is just one mile from Queenstown International Airport and offers easy access to Central Queenstown via a complimentary shuttle service. Enjoy thrilling winter sports during the colder months or try a range of exciting outdoor activities, such as bungee jumping and jet boating, during the warmer months. If you pre...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

several
Elevator
Stores
Beauty Salon
Reception services
Luggage storage
No cribs / beds for children availableNo rollaway / extra beds availableContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsEmployees wear personal protective equipmentIndividually packaged meals available for breakfast24 hour receptionBicycle rental on siteFrequently touched surfaces are disinfectedDry cleaning / laundry servicesCoffee / tea in common areasParking (limited spaces)In-room accessibilityBabysitting or childcare (surcharge)Support for excursions / ticket purchaseMountain biking nearbyShower room adapted for wheelchairsBreakfast available (surcharge)Bar / LoungeWheelchair accessible bathroomTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Treat yourself with massages, body treatments, and facials. Additional features at this country house include wireless Internet access (surcharge), concierge services, and barbecue grills.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Take advantage of recreation opportunities such as bicycles to rent or take in the view from a rooftop terrace and a garden. Additional features at this hostel include complimentary wireless Internet Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake time to pamper yourself with a visit to the full-service spa. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This hotel also features compliTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this resort include complimentary wireless Internet access, Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. Additional amenities at this pension include complimentary wireless Internet accessBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this hotel include ski storage, gift shops/newsstands, aRelax at the full-service spa, where you can enjoy massages, body treatments, and facials. Skiers will be in heaven, but there are recreational options available for non-skiers as well, including a waTake advantage of recreation opportunities such as bicycles to rent, or other amenities including wireless Internet access (surcharge) and babysitting/childcare (surcharge). Additional features at thi

Guest rating

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Travelers rating
  • Excellent

    706

  • Very Good

    526

  • Good

    207

  • Reasonable

    87

  • Bad

    63

Travelers profile
  • Business

    134

  • Couples

    872

  • Solo travel

    97

  • Family

    239

  • Friends getaway

    124

Scores Summary
  • Cleanliness

  • Location

  • Rooms

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  • Sleep Quality

  • Value

Save your money and book elsewhere!!

Reviewed 25 october, 2021

Double Tree by Hilton is just not worth the money. It’s miles from Queenstown’s CBD, it is tired, the rooms are small, and the bathrooms even smaller!! Have just returned for the second stay in a week (had booked on website for two stays and would have cancelled this second stay but would have had to pay). The first visit both rooms that I had booked had no heating and had to get maintenance in to look at them. Have turned up today to find single beds in one room and have had to get housekeeping up to organise the king as booked. The deck railing is covered in bird poo so stepping out to take a photo is a health risk.Our last check out involved ringing the office and being told to chuck the keys on the desk. The hotels only saving grace is its close to the airport for a fast getaway. If you are thinking of booking here think again…there are plenty of other hotels in Queenstown that have more to offer!

msmichelley

Nothing special

Reviewed 1 august, 2021

Nothing special, awful bathroom, there was no way to stop the water pouring over the floor, no place to put toiletries. Poor value for what we paid. It feels like a retirement village as there were nurse call bells in the room and bathroom. Certainly would not return

Excursion55474039844

Should have been a lot better, but wasn't

Reviewed 29 july, 2021

I have stayed here many times before but the service and standard has dropped off. Main issues were having to pay for good Internet. You can get free internet but it is like dialup!! To get half desent internet it is $15 a day. I got it for one day then they tried to charge me for 2 days!! Plus, the room had issues. The stove cook top still had food on it. The bed side light was on an angle and needed to be bolted properly. It was like it when I walked in, surely house keepuing saw it. Main challenge for me was that I was travelling for business. There is no desk to work from only a coffee table and for those that work will know, typing from a coffee table is painful!! And lastly the pillows are way too soft. Nice location and faily freindly staff but the rest has put me off.

ChchTrev

Beautiful setting

Reviewed 18 july, 2021

Lovely warm, convenient rooms with excellent views of the mountains, lake and jet boat travels. E Bike hire was very convenient or water taxi very near. Clean rooms with all amenities. It was nice to be on the sunny side of the lake and have a different view. Coronet Peak was stunning at night to look at lit up.

Pioneer42636034209

Really dissapointed

Reviewed 17 july, 2021

Traveled as a couple and expected a nice stay but won’t return. The welcome was awful Not at all like the tv show in the room perhaps even the exact opposite. Silly procedures at the front desk more interested in taking extra money than perhaps creating a relationship to remember the reception person was not someone to have at a kiwi experience Sad really

LunarLexon1