Heritage Queenstown

Starting at

$ 105

TripAdvisor Review

Based on 2212 review

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Brilliantly positioned to truly appreciate awe-inspiring vistas, Heritage Hotel Queenstown offers enchanting views of Lake Wakatipu and The Remarkables mountain range. A short distance from the town centre, this unique European- style lodge is surrounded by native forest in the heart of alpine wonde...

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Property Info

Brilliantly positioned to truly appreciate awe-inspiring vistas, Heritage Hotel Queenstown offers enchanting views of Lake Wakatipu and The Remarkables mountain range. A short distance from the town centre, this unique European- style lodge is surrounded by native forest in the heart of alpine wonderland.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    1018

  • Very Good

    809

  • Good

    267

  • Reasonable

    75

  • Bad

    43

Travelers profile
  • Business

    163

  • Couples

    1053

  • Solo travel

    84

  • Family

    488

  • Friends getaway

    169

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Always a great stay, friendly staff and great views from the Lakeview rooms.

Reviewed 1 december, 2021

Excellent stay again, friendly staff, great rooms, beautiful views and breakfast was nice. Second time staying here with mum and it was great again. Got to stay in the same room as our previous stay in 2015. The views from the Lakeview rooms are to die for although I prefer the mountains when they covered in snow. The lift broke down during our stay but staff were quick to ask us if we wished to moved to a ground floor apartment, it was our last night so we just remained in our current room to prevent any hassles. Breakfast was good ( restrictions of course due to Covid so there was no buffet) , you could however order what you want off a set breakfast menu and how much you wanted. Underground parking can be a bit confusing, but once you figure it out it’s a breeze and easy. Loved the stay, will be back again if we are visiting that side again.

chefsam77

Lovely and Comfortable Hotel

Reviewed 19 november, 2021

We booked a standard Double room and got a room upgrade at no extra cost. Very comfortable and clean. Spacious. Cosy too. Pool and spa and sauna all very good. TV, iron, hair dryer and kettle all worked. There is a bus stop right outside the hotel going into Queenstown and coming back - every 15 minutes during the day at $4.00 per adult. It took us 20 minutes to walk back to the hotel from the Earnslaw Cruise - 15 minutes on the flat and about 5 minutes up a mild slope (by Wellington standards). About 15 minutes downhill. Very pleasant scenic walk partially by the lake, and going very slowy to enjoy the view. You can get the view of the mountain in the restaurant and the restaurant balcony is accessible from the outside. We totally enjoyed our stay here. The staff were excellent. I like their hotel toiletries so much I purchased some to take home with me

85juney

Family Getaway

Reviewed 7 october, 2021

Lovely hotel. Staff were friendly and professional. Breakfast was great even under Level 2 with no buffet, the eggs were cooked very well. Pool was a great way for the kids to spend some free time. Location is a bit up the hill but usually this isn't a problem but because of all the roadworks in Queenstown at the moment, parking in Queenstown was a NIGHTMARE. There is a 15 minute walk to town and town bus that stops outside the hotel, but we didn't look into this further. Also, in Level 2, rooms are not being serviced every day which is totally acceptable in Covid Level 2 however, if guest are staying more than one night (which we were) I would have appreciated a top up of room supplies like toilet paper, coffee, toiletries. Other than that our stay was lovely and our room was clean and very spacious and even though we didn't stay in a lake view room, we still had a gorgeous view with part of the lake.

Tinkie12

A Farewell Dinner

Reviewed 14 september, 2021

I recently lost my husband and wanted to have a meal with close friends and family - Sandro got a 2 course meal together for me to suit my needs - nothing was a problem! Everyone loved there meals! xx

150SharonS

My Favourite place in QT

Reviewed 11 september, 2021

After coming here for years I still feel pampered, special & like I’m stepping into luxury. The new menu is absolutely on point. Showcasing local meats with the most tender care. Medium rare is just perfect.

Escapadegirl