Hotel Mercure Queenstown Resort

Starting at

$ 67

TripAdvisor Review

Based on 1856 review

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Situated on a unique vantage point with breath-taking, majestic views over Lake Wakatipu and the Remarkable's Mountain range. 148 guest rooms with either spectacular Lake or relaxing Garden views. Facilities include a seasonal swimming pool, spa pools, sauna, gymnasium and a sports storage room. Enj...

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Property Info

Situated on a unique vantage point with breath-taking, majestic views over Lake Wakatipu and the Remarkable's Mountain range. 148 guest rooms with either spectacular Lake or relaxing Garden views. Facilities include a seasonal swimming pool, spa pools, sauna, gymnasium and a sports storage room. Enjoy atrium views and superb cuisine at South Eatery Restaurant. Relax in the Lounge Bar for coffees, snacks and beverages. Three meeting rooms with natural light and views. Family friendly.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Pool and wellness facilities
PoolOutdoor Pool.
several
Elevator
Reception services
Luggage storage
Acrylic protection between customers and employees in the main contact areasContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedEssential workers only: NOIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsLaundryTemperature measurement available to customersEmployees wear personal protective equipmentEmployee temperature is measured frequentlyMasks available to guestsIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CProtective clothing available for guestsIndividually packaged meals available for dinnerFree wireless internetGloves available to guestsFrequently touched surfaces are disinfectedDry cleaning / laundry servicesIt is possible to carry out transactions without cashWheelchair access (there may be some limitations)Coffee / tea in common areasMeal service changed to increase securityReception with wheelchair accessIn-room accessibilityContactless check-in availableSupport for excursions / ticket purchaseMountain biking nearbyElectrostatic spraying used in disinfectionMultilingual teamUmbrellas by the poolBreakfast available (surcharge)Bar / LoungeTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hostal include complimentary wireless Internet access, tCon bicicletas de alquiler y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje. EncoTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baFree self parkingTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aPamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, including a spa tub, an outdoor tennis court, and a sauna. AddTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless Internet access andTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access.Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access.Take time to pamper yourself with a visit to the full-service spa. This lodge also features complimentary wireless Internet access and concierge services.Pamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baPamper yourself with onsite massages or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (suTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Take time to pamper yourself with a visit to the full-service spa.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this bed & breakfast include complimentary wireless InternetTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this resort include complimentary wireless Internet access, Pamper yourself with onsite massages or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (suTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. This farm stay also features concierge services, an arcade/game room, and a fireTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and a fireplace in the lobby.Pamper yourself with onsite massages or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (suTake advantage of recreation opportunities including an attached winery and a seasonal outdoor pool. Additional amenities at this cottage include complimentary wireless Internet access, babysitting/chTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. This hotel also features a television in a common area, tour/ticket assistance, Pamper yourself with onsite massages or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (suTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this hotel include ski storage, gift shops/newsstands, aAfter a day on the slopes, relax in one of the 2 spa tubs. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and ski storage. The ski shuttle (surcRelax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a spa tub, and a fitness centRelax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a spa tub, and a fitness centSauna

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    614

  • Very Good

    796

  • Good

    296

  • Reasonable

    104

  • Bad

    46

Travelers profile
  • Business

    98

  • Couples

    805

  • Solo travel

    112

  • Family

    486

  • Friends getaway

    187

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Another good stay

Reviewed 19 november, 2021

Always enjoy returning to this property. Great views from lakeview rooms. Clean and comfortable rooms , .Close but not to close to town so very quiet. Staff are always very friendly and helpful. Good free parking.

frasan2014

Best Customer Service ever!

Reviewed 8 november, 2021

I stayed in this hotel over the weekend and attended a 40th Birthday for my friend who was having her party at the premises. Th rooms were great, deck was amazing but the best thing was the Customer Service. Management you have some absolutely top notch staff. They were professional but friendly, they were helpful and nothing was a problem. I could not recommend this place more.

merylverstraaten

Outstanding

Reviewed 27 october, 2021

We stayed four nights in September 2021, we were very impressed with the service and friendliness of all the staff we interacted with. We have nothing but praise for the staff in making our stay a wonderful experience.

virvine2021

None

Reviewed 16 october, 2021

Very average. Big doubt about a car park room service supplies tea coffee milk was minimal..actually had ask for coffee… no enough milk.. for the whole 5 days stay there one cupboard left un cleaned.. Not really big enough for 4people

Hareshvdal

Family weekend away. Lake view 😍

Reviewed 6 october, 2021

Had a great weekend away staying a couple of nights here. Got the superior lake view room which did not dissappoint with the view it just needs new windows that don't have so much aluminium framing! It's an affordable option for short stays with family. I don't think i'd stay too long with kids here though as room isn't too big and of course all sleeping in one room. We got breakfast one morning in the restaurant which was also affordable we just got cereal and coffee/hot chocolate and the kids ate for free and they gave us complimentary pastries. Really enjpyed our stay would definitely come back for a weekend stay!

355rebeccag