Based on 94 review
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Rydges Lakeland Resort Queenstown, on the shores of stunning Lake Wakatipu, has unmatched views across the water to some of the most majestic scenery in New Zealand. The resort is just a five minute flat walk from the centre of this exciting town and caters for visitors, sporting enthusiasts and conference groups. All rooms have spectacular lake and mountain views.
Check-out ends at: 11:00
Food & Beveragerestaurant
Pool and wellness facilitiesOutdoor Pool.
Business Facilities / FacilitiesMeeting Rooms
Reception servicesConciergeLuggage storage
An Awesome Few Nights
Reviewed 14 november, 2021
Came to Queenstown to celebrate a friend's birthday. Bought a Grab One voucher for two nights and booked an extra night. Nothing wrong with this place - everything in the room was in good working order, bed was really comfortable, we had a nice wee balcony with a good view. All of the staff we encountered at the front desk, bar and restaurant were lovely and could not have been more helpful. Great atmosphere in the bar for a quite drink with some awesome music playing - breakfast at the restaurant was top notch (the eggs bene some of the best we've ever had) Only a 5-10 minute walk to the wharf and bars/restaurants. We'll definitely stay again in the future.
AVOID, TO SAY THE LEAST!!!!!
Reviewed 21 august, 2021
Visited Queenstown recently and stayed @Rydges. Chose this hotel for its location. Upon reaching, found restroom sink did not drain, the door was squeaky, room pretty basic, table chairs set was old and rusted- in short, not worth it at all. Except Vivek, their manager, nothing was good enough. Vivek was a great communicator and helped us as much as he could. The dryer did not work and does not dry up clothes either. Make better choices!!
Basic and budget for high end prices
Reviewed 17 august, 2021
With a brand name and excellent location, my expectations were high. I was disappointed when we got to our room and it was basic. It’s in desperate need of an upgrade. The reception area is the highlight of the hotel. It was super clean and the staff were lovely. For the price you’ll get much better value for money elsewhere
AVOID AVOID AVOID much better options avaliable
Reviewed 17 july, 2021
We booked for a Saturday night as a friend was celebrating his birthday. It was made clear on the booking the room was "sound proofed" in the bullet points which influenced my decision to book. At midnight there were 3 guests we had in our room talking n listening to music on the tv and had an aggressive knock from an angry little man and I was shouted at to "turn off music and you do no more talking at all it is past 12 o'clock you go to sleep". No warning. No phonecall asking us to turn it down which we would have happily done if we knew we were keeping anyone up. Clearly false advertising that its soundproofed and is a breach of the Fair Trading Act. Will be making a complaint to the Commerce Commision moving forward so they hopefully remove this misleading information unless clarity is provided as to what "sound proofing" implies as no other hotels state "sound proofing" in their rooms. I would take this to the disputes tribunal aswell to argue for a refund If I had the time but I will just write this off as a life lesson to never stay at the Rydges again.
Reviewed 11 july, 2021
We stayed at Rydges for 3 nights and we are very sad to say that we were highly disappointed by our experience. As soon as we entered our suite the disappointment sunk in. The walls were damp with worn wallpaper. The furniture and the bathroom was really old and worn. The bathroom had no ventilation or fan which was problematic after a shower. There wasn't a proper tea and coffee counter, the kettle was placed behind the TV. The room was absolutely freezing and only had tiny wall heaters. The windows were very thin! As we were staying with our 5 month old son, we had to ask reception to bring up 2 plug in heaters as I was really worried about him being so cold and more blankets for our own bed. The carpets were also archaic. Our dressing gowns were taken away on the first day and never replaced and the towels were small and really bad qualilty. We ordered breakfast to the room on the first morning and it was really disappointing. It was not cooked well at all. This was quite confusing because we had the buffet breakfast in the restaurant for the remaining two days and we really enjoyed the wide choice of food and the views in the restaurant. One evening we ordered some cheesecakes from the in-room dining menu. These were really disappointing as what we received was NOT a cheesecake at all. It was what appeared to be a fluffy top of a cheesecake (no biscuit base) with a few nuts, honey and a strange tasting ice cream. We sent them back and the girl from the restaurant was really quite rude about it. The other dessert options were awful and my husband ended up walking to an ice cream place 15 minutes away. Overall a really disappointing experience that put a downer on our trip. We also stayed in the Copthorne Lakefront and Milford Sound Lodge which were fantastic and Rydges was not even comparable. This surprises me as Rydges Auckland is so modern and up to date. It seems that the hotel haa updated reception and the restaurants but NOTHING else. There was a really nice guy on reception (possibly Indian?). He was as helpful as he could be during our stay. The hotel has a beautiful exterior and good location but the interior is desperate for renovation in the rooms. The rooms are really impractical and dated. We would not stay again.