Sofitel Queenstown Hotel and Spa

Starting at

$ 161

TripAdvisor Review

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Experience the highest level of sophistication at Sofitel Queenstown Hotel & Spa. Inspired by the charms of Paris with the warm hospitality inherent to Queenstown, be mesmerized by its stylish combination of French antique elegance and locally inspired design. Centrally located in the heart of Queen...

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Property Info

Experience the highest level of sophistication at Sofitel Queenstown Hotel & Spa. Inspired by the charms of Paris with the warm hospitality inherent to Queenstown, be mesmerized by its stylish combination of French antique elegance and locally inspired design. Centrally located in the heart of Queenstown, the hotel offers 82 luxuriously appointed bedrooms and suites, and features 3 boutique conference spaces, Left Bank Bistro and Jervois Steak House.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    1345

  • Very Good

    358

  • Good

    116

  • Reasonable

    35

  • Bad

    26

Travelers profile
  • Business

    77

  • Couples

    1109

  • Solo travel

    70

  • Family

    279

  • Friends getaway

    145

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Very enjoyable stay

Reviewed 29 november, 2021

We enjoyed an excellent free upgrade to a suite with great views of the Remarkables, lake and town from our luxurious room. Ralph and his friendly team made sure we were well looked after in the restaurant and lounge. The chateaubriand is a must for everyone’s bucket list!

Ziggy229

Relaxing break

Reviewed 9 november, 2021

It was a wonderful break away, thoroughly relaxing and enjoyable. The team made the difference - nothing was a problem! Ralph was pleased to see us again and was very good at taking care of us. The breakfast team was awesome, attentive, helpful and cheerful! Reception was a dream, taking care of all our needs - even arranging for us to have a continental breakfast box when we left super early on a trip. The thoughtful touches were appreciated, like our case being taken to our room a lovely welcome snack and drink! Everyone was very pleasant and made us feel very special. My wife enjoyed the Spa visit and our room was also amazing! It was my wife's birthday and she can't stop raving about how good the trip was - we can't wait to be back! Thank you all! Geoff & Ariana

GeoffT593

Loved it!

Reviewed 4 november, 2021

We came for our “mini-moon” - a prequel to our honeymoon once we can go overseas and we’ve thoroughly enjoyed ourselves! We had let the team know this when we booked and on arrival to the room was two Love heart swans made out of towels and a red heart balloon!! It’s those little touches that just totally make your holiday! Something we won’t forget for a very long time to come! We were also given a room upgrade - the room was amazing! The service of the hotel has been amazing. The breakfast each morning is nice and filling! The location of the hotel is great if you want one close to everything - it’s only one street over from FergBurger. You don’t need a view of the lake given the location. We will definitely be back when we can!

Robby_j78

Sofitel Gem in the CBD

Reviewed 2 november, 2021

We had another amazing stay at the Beautiful Sofitel Queenstown, were staying for 8 nights but a glitch with Air travel gave us another night , yay.The best thing about the Sofitel is the staff,Harriet who i did not meet was excellent with needing to change our dates on our original booking. At reception there was Rose and Joseph (also last year) Pradnya and many others who helped made us very welcome. The restaurant 1789 Lounge was running on a limited menu (Covid) but it was excellent beautifully cooked ,presented and delicious.We had Ralph also from last year , a top guy there was not anything that he couldn’t do to keep us well looked after , also Kristine who the the awesome Cocktail, ‘Paris with Love ‘ other restaurant staff whose names are leaving me at the moment were all great. These friendly people also looked after the Club Lounge which was excellent.The Chefs also need a pat on the back as they had to deal with unknown numbers and still kept doing excellent dishes. Breakfast at the Left Bank Bistro is always great and also do great coffee , again all the staff were excellent and certainly Cameron made us feel at home and remembered each day what we were going to order. My wife Alexis and myself visited the Spa and were treated like we were royals , makes you feel good when you leave. We had a beautiful Prestige Suite which was awesome, great Sofitel my bed ,beautiful bathroom and great lounge area, apparently it was my job each morning to set the lovely swag drapes. Anyway our time was all over to quick and had to leave so a big Thank You to all at the Sofitel Queenstown and Spa employees Cheers Rob Drake

RobLex

Amazing Staff, beautiful property and great service

Reviewed 2 november, 2021

We stayed in one of Superior rooms. Staff was great at reception. I must thank to DM on duty and reception staff(sorry i dont remember the names) for arranging a microwave for us. My daughter ended having a nice hot food which is always a delight for a parent. My wife enjoyed the spa and we have lovely breakfast. An amazing stay for us

Pathfinder601930