Based on 389 review
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With a stay at Latam Hotel Plaza Pradera Quetzaltenango in Quetzaltenango, you'll be within a 5-minute drive of Los Altos Railroad Museum and Municipal Theater. This 4-star hotel is 2.9 mi (4.6 km) from Quetzaltenango Central Park and 28.2 mi (45.4 km) from Xetulul Park. Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and a sauna. This hotel also features complimentary wireless Internet access and concierge services. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 4 meeting rooms available for ev...More details
Check-out ends at: 11:00
A Little Disappointing!
Reviewed 7 july, 2021
The hotel has strict covid regulations in place and claims all rooms are disinfected and sanitized. When I arrived in my room, the first thing I wanted to do was wash my hands only to find no soap or any other toiletries. I had to call for some soap. As I was unpacking and organizing my things, I noticed some drink rings on the bedside table. I had some disinfecting wipes so I wiped them off and noticed that the white wipe was grey. I proceeded to wipe down all the surfaces - night stands, desk, dresser - and all the wipes were then totally grey. In the bathroom I noticed the toilet hadn't been properly cleaned and there was dirt and toothpaste on the light switch and wall around the light switch. I don't call that sanitized, let alone cleaned. It was rather disgusting. As I wanted to get to bed, I cleaned things myself with my sanitizing wipes and told the front desk the next morning. They offered to change my room but it would have been too much of a hassle. Other than that, as though that wasn't enough, the pillows were small and uncomfortable. The breakfast was very good but the dining area was very cold. The location of the hotel was excellent for shopping with Walmart and a large mall next door. Another mall and Cemaco were just across the highway, about a block away. As a Canadian I was also a bit surprised that there were no English speaking channels on the TV like other hotels I've stayed in in Guatemala.
Reviewed 25 february, 2020
The check-in was very smooth, no problems encountered. The room was marvelous and pleasant. The breakfast area was large and has staff to assist with the sitting and to serve the coffee. Food was delicious with eggs to order and all kinds of additional snaks.
Reviewed 17 february, 2020
Our stay was short, only one night, but the staff was very attentive. Ivan, helped with our bags and gave us great recommendations regarding the weather. Quetzaltenango is a great city to visit, or to use as a base of operations while discovering the “altiplano”, the highlands of Guatemala.
For a walk
Reviewed 14 february, 2020
Something comfortable is not too bad, nor is it said that the prices are a bit high, the price may change a little more so that any mid-level visitor can opt for a good luxury room and have a very comfortable time visiting
Reviewed 10 february, 2020
1. Hair was found on my bed, sheets and pillows, I reported it, they showed me another room, hair was found too, I went to my fathers room and also hair was on his bed, Osmar came to change the bedsheets(which he was very nice) he also found hair on the new sheet he was putting. 2. I stayed 3 nights which included breakfast, the first morning my wife, my dad and I went to get breakfast, the second day, we did not had time to have breakfast, but i wet muro the kitchen so they can give me fruit to go, the guy said is only to eat here, and I said I don’t have the time can you get me some fruit at least, he came with 1 to go plate and I told him we are 3 he said I’m only able to give you 1 we are making an exception, I said thanks and gave him back the fruit. The 3rd day we left early, I didn’t even want to humiliate myself by going to ask for a to go breakfast which was included in my stated for 3 guests, because I knew the answer. 3. Aisles outside of our rooms, were all dirty, door of our room and restroom grease, lipstick and fingerprints, bathrooms were not clean, fingerprints in the mirrors and some hairs. Shower curtain was never change prior or during our 3 nights stay, the curtain was smelly and I had to buy plastic sandals for my wife and I to take a shower. I don’t really understand why this is a 4 star hotel with all this issues, not only in my room but on my fathers room and the additional room the staff was offering us.