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Family vacation. My 3rd time there, and will be returning.
Opinión escrita el 30 de Agosto de 2021
With 5 grandchildren, ages, 3, 5, 9, 12, and 13, and 7 adults. There was definitely a variety of events, for each age level. The food was also good. The staff very friendly and accommodating. The activities, varied and appropriate.
The only comment that I would make, is that perhaps, the buildings need a little loving care. Such as the electric plugs, need to be updated, in that when we tried to plug our electronics, etc., into them, the plug would fall out. Also, perhaps, the front door needs a "hands free" opening device. These are a few small items that would bring it to a 5 STAR RESORT.
Ok stay. Some Issues with Food. Kinda Pricey
Opinión escrita el 24 de Julio de 2021
Went to Fern Resort for the first time with family. Overall the resort is ok, a little dated with some of the buildings and due to covid, some restrictions and precautions. Most of the staff are friendly and helpful
While the kids program is a good option for parents to get some R and R time, I was a little disappointed with the food. Especially the dinners. Had the steak one night and the Veal Marsala another night. Both were a bit chewy for my taste. The Caesar Salads for those two days were a bit wilted and not crisp as I had expected.
Not sure I will be coming back as I think I can find a better value $ overall at a different resort for the family based on what I had paid. This is similar to some of the other reviews that I had read prior to coming here
Very, very poor Customer Servic
Opinión escrita el 16 de Julio de 2021
We had to cancel our reservation due to health reasons. It was disappointing enought that it was our 50th Wedding celebration. We were told our full deposit refund would be sent by cheque. It is now 5 weeks later and no money.
Excellent corporate team event
Opinión escrita el 28 de Septiembre de 2020
We recently held a corporate dinner at Fern Resort with incredible success. The staff have instituted thoughtful COVID protocol and we felt very safe. The food, the location and the view were wonderful but it was really the staff that made everything go so well. Huge thanks to Jennifer Demuth.
Opinión escrita el 7 de Septiembre de 2020
Stayed at edge water cottage labour day weekend. First off, check in was a breeze, efficient and friendly staff. Covid safety measures are in place, hand sanitizers all over the place, staff are all wearing mask- appreciate that a lot. Place needs a little updating but clean and comfortable enough. Loved that the deck is right on the lake. Meal service is a bit hectic but no complains as our server is very attentive and made sure we have everything we needed and more. Lots of activities to do and plenty of relaxing time as well. Overall- a great weekend to end the summer.