The Hotel Rafiya
Más detalles
8
Quarto duplo standard, 2 camas de solteiro
Max. 2 adultos
19
Quarto casal standard, 1 cama de casal
Max. 2 adultos
Información de la propiedad
Check-out hasta las: 10:00
Far Moor Lane - Redditch, England - Reino Unido - B98 0SD
Comodidades de la propiedad
Check-out hasta las: 10:00
Calificación por los huéspedes
TripAdvisor
Calificación de Viajeros
Excelente
124
Muy bien
118
Bueno
78
Razonable
43
Mal
62
Perfil del Viajero
De negocios
111
En pareja
121
En solitario
34
En familia
66
Con amigos
50
Resumen de puntajes
Calidad del sueño
Habitaciones
Limpieza
Relación calidad-precio
Servicio
Ubicación
BEWARE, DIRTY HOTEL NO REFUNDS GIVEN
Opinión escrita el 6 de octubre de 2022
This is not a hotel. They have council homeless people staying who cause noise and disturbances all night and heckle female guests. When I arrived a couple arrived, checked in and checked straight back out. LOOK UNDER THE BEDS. This is the most unhygienic place I've ever had the displeasure of staying. Leaving the room after dark is not an option. I was asked ifni wanted to party by young men who refused to let me access my room. No staff and security after 8pm. The hotel never responded to my complaint till this day and I have called several times to say I will be called back. They will not refund under any circumstances so please do not waste your money. This place is run down and filthy and not safe for women or families. The pictures are very old. Mattress was ripped, carpets not vacuumed, dry dead skin on the carpet, hairs all over bathroom, dust everywhere, faulty electrics. Walls are paper thin and it was obvious the room door had been kicked in at some point. Please do not risk staying here. Bad hotel and worse management. They do not care for guest care or safety and I've never seen anything so filthy. If there were other hotels available I town I would have left but stated scared in my room while other guests partied outside smoking all night. Not safe.
Z3275XCmaryj
It’s quite bad!
Opinión escrita el 31 de agosto de 2022
Oh dear where to start…..? I was checked in quite a rude man in a dirty looking reception area, the bar and restaurant were closed with no explanation why. Even the pen holder looked dirty. Outside on the car park there is a 32ft long caravan surrounded by all sorts of junk. Next to that it looks like a mr whippy icecream truck has been dumped there. To the room and outside the window is an overflowing ashtray greeting you. On shutting the door there is quite a large gap at the bottom. The new flooring looks nice in both rooms however it wasn’t so clean. The skirting board was dirty and dusty. Coffee tea and sugar were provided however there was no milk. The spout on the kettle was dirty and leaked over the bench-whilst pouring hot water into the cup. Onto the bed and it’s been moved, only 1 lamp and one bedside table. The mattress on the bed was thin and provided little comfort. The tv was great and the bathroom was pretty good but the tiles are painted and the large ones can mirror was damaged around the edges. Locked out my room at about 1am it took me about I hour to raise the alarm. There was also a dog on site howling and barking all evening. I have to say the young lady who let me into my room was great and friendly so thank you, she’s an asset to the place. It saddens me to see it run down and into the gutter like this. With some serious investment this could all be sorted out. I think they should have some new furniture, better beds, with a feature wall that is papered. Some art on the walls would look great. And new bedside lamps would be great. It could be a lot better than it is that’s for sure and it could be a good place again.
johnbU3266EQ
Perfectly adequate budget accommodation for a short stay
Opinión escrita el 9 de agosto de 2022
OK so the outside area needs a tidy but you don't sleep in the car park. We had 2 double rooms and both were nicely decorated and clean. They are clearly doing the place up so it's a work in progress but our rooms were absolutely fine. This is budget accommodation so if you're expecting 5 star it's not for you. Check in was a little delayed as the owner had popped out but we were late arriving so I wouldn't expect someone to sit waiting. Rooms are large and have been updated. Great hot shower and towels nice and white. Only down side was one of the rooms had vertical blinds that didn't quite close so could see in. All in all you get a good night sleep and a hot shower. Exactly what we paid for. We were dreading it from other reviews so maybe they stayed in rooms that hadn't been updated yet. We would stay again so if you're in need of budget and don't worry about the state of carpark this place is for you.
vickiw303
TRULY AWFUL….stay well clear
Opinión escrita el 9 de agosto de 2022
Booking.com seem to remove the negative reviews from their site so not a true reflection of how awful the place is The worst place ever stayed. Reception was an experience, dirty, smelt and staff sleep in the bar area. Smelt of drugs Door to room not secure, blinds did not close, sick on the wall, one chair with only 3 legs!!, hairdryer without a plug. You wouldn’t use the kettle. Room dirty & shower awful. Toilet hadn’t been cleaned. Heard numerous arguments and someone tried getting into the room and in the end slept with the chair behind the door. Didn’t feel safe and left at 5am
stardreamer
There's no excuse for dirtiness!
Opinión escrita el 8 de agosto de 2022
The place is horrible, disgusting, smelly, unacceptable! Found a collection of dirty socks in one of the cupboards in the room, nearly passed out with the foul smell. The duvet had blood stains, the bed had food crumbs and the whole place was like a rubbish site, broken furniture around, dirty clothes in the corner, just horrendous. When we tried to check out, there was no one around. The reception was locked and there was no way to get hold of someone as the phone kept ringing. I don't know how this place is still running and the environmental health has not been intercepted yet. I wouldn't be surprised if someone got a disease out of it!!!
Gabriela M