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Nice, clear but shame food
Opinión escrita el 27 de Junio de 2021
The hotel looks really great. Nice place with clean rooms. Parking next to hotel. Annimation program for children. Swimming pool. Private beach. But we could not sleep because there was noise from corridor and we hear everything from next room. And food? It was really bad. Of course for this price of hotel it was maybe enough. From second day of our holiday we were going to restaurants in Alanya. Really big different. Breakfast, lunch and dinner it was average. But afternoon bufet or coffee time...overcook spaghetti and wet french fries or chicken nuggets without chicken meat. Once we wanted night breakfast at 5:01. It was to 5:00. Staff had big problem that it finished. We heard maybe five times "finished". I wanted another time hot water for tea in lobby bar at 9:50 and problem again. There were one woman but still repeated "from 10:00". If you are looking for lowcost hotel with a lot of service it is ok. If you are looking for quality and want to sleep in the night take another one.
Great Hotel barely any English
Opinión escrita el 28 de Septiembre de 2019
I went with my friend on this holiday. The hotel was clean. The food was typical all inclusive stuff which was decent.
The staff tried their best and they were all very nice. They did struggle with English and most of the guests were Russian/Ukrainian and the food and language was catered to them.
It was still enjoyable though.
2nd Visit and Dizalya was still amazing
Opinión escrita el 12 de Agosto de 2018
Two years later, we returned with a party of 7. We got to the hotel around 7am and checked in by a manager called Rayan. He was friendly and got us all sorted.
We were there for 10 nights.
People have commented on many issues and im suprised at the bad reviews as i would return again.
There is always alot of food. Some of it is repetative and caters for Russians and Germans. However, i think that is due the tourists that check in/visit. My kids loved the ice cream which was served from 3 -4 and cakes and waffles from 4- 5.
Pool side restaurant was amazing just as it was back in 2016. Waiters really do a good job.
Rooms were modern and clean. Again no issues.
For those that have not tried the Turkish bath , it was truly amazing. For £25 it was well worth it.
They were just too good. The kids room caters for children aged 2 up to 13/14. The room is bright colourful and it is very welcoming. There was TShirt painting, cookery sessions and much more. When i reviewed in 2016 i commented on not many english songs. However, this year there were english songs for the kids to sing along to.
Entertainmement was amazing. The water on the slides is turned off at 12 and reopens at 3. The pool was cleaned every day.
Overall, 5 stars from me again. The recepetion, waiters , cleaners , security team , animation team and Miriam all do a great job. Thanks guys.
Opinión escrita el 28 de Mayo de 2018
As I continue
This Hotel should be fantastic but unfortunately it isn’t.
That is unless you want to just be lay on a bed all day in the sun eat bland but well cooked food not speak to anyone be served by people who do not like the English and not know what’s going on.
The barman on the Hotel Bar is one if not the most miserable, rude guy I have ever seen.
He is so bad people walked downstairs to the pool side bar get there drinks and walk back upstairs rather than go to him for a drink.
Despite several complaints by many people this man stayed behind the bar the manager either didn’t believe what he was being told or he was a family member.
There is very little information regarding what’s going on in the hotel we missed the bbq on two nights we didn’t know there was a bbq , entertainment again no information whilst most hotel acts are usually not upto much it would be nice to advise your holiday makers at least give them the option.
Drinks are limited vodka whisky lager that’s it the bar staff don’t speak English they don’t have a menu so it’s pretty much get what you are given.
Outside the hotel consist of a couple of shops 2 restaurants and that’s it.
The Hotel a a small private beach that is ok with a nice little promenade a bar and food option.
I would not recommend this Hotel which is a shame a little attention to detail this would be a really nice place for a weeks holiday 2 weeks would be far to long unless you just like to do nothing but lay in the sun drink vodka whisky or lager.
It was an experience
Opinión escrita el 4 de Novembre de 2017
Me and my partner stayed here mid October, we paid a total of £450 for 6 nights including the flights and transfer. I've waited to write the review to try and gauge what my overall thoughts are, I'm going to sum it up simply:
The hotel is a long transfer from Antalya airport, we were on a shared transfer and it took over 2 hours. Not helped by stopping at some severely overpriced services on the way (can't help thinking the drivers were on commission for stopping there).
The hotel had it's own section of beach, which we never actually used (but we did have a venture down there) as the water was a bit rough and the beach was stones rather than smooth sand. Further along, belonging to another hotel is an area which looked much nicer to enter the sea.
Hotel was lovely, never stayed anywhere so clean, bright and modern.
My biggest grudge was the mini bar, when you're shown to your room there's a variety of drinks - 2 iced tea, 2 fizzy water, 2 cherry drinks etc. We were told this would be replenished daily.......it wasn't. Each day we just got one large bottle of water in the room. This was rather frustrating as it would only have cost them pence to stock up the fridge each day and save trips downstairs every time I wanted a drink.
- With it being an all inclusive, I don't think they should put drinks in your fridge on day 1 if they're not prepared to replenish them, if I hadn't have had them in the first place then it wouldn't have wound me up so much.
I did tell the receptionist one evening that I would appreciate the fridge being stocked (especially after hearing they'd restocked it in some other rooms!) and she was the most unhelpful person I encountered, I gave up trying to get a result when she said "Go away, you're drunk", which I thought was very rude. Yes I'd had a couple, but I certainly wasn't drunk.
On the last day one of the 2 lifts at our side of the building (the rooms are in 2 buildings) was stuck at a floor and wasn't repaired all day.
***Food & Drink***
I was very ill for a couple of days of my short (6 night) holiday, so didn't try much of the food the following days. I've been racking my head at what could have caused me so much pain and discomfort and the only food and drink I consumed was that provided by the hotel. Thankfully there's a chemist just round the corner and he was able to give me some medicines for the equivalent of £11.
On the last couple of day's various drinks weren't available, this is because they were closing for the season and obviously decided it wasn't worth getting more orange juice for the machines etc.
The entertainment was great, the Ampitheatre is a nice addition and we were treated to some rather spectacular acrobatic shows, unfortunately I missed the Micheal Jackson night due to being attached to the toilet in my room.
We booked in for a Turkish bath at the hotel but cancelled it the evening before when we realised we could get the same for a third of the price from Alanya Yaman Tour around the corner, which included transport from the hotel. Suleyman (or Tom Excuseme - his English name) at Alanya Yaman Tour was brilliant, what I liked most was on the leaflet he actually had the price of trips so you could actually make an informed decision, which is one of the greatest difficulties in Turkey as nothing has a set price.
Bottom line - They lose one dot for making me ill, and another dot over not re-stocking in mini bar and being rude. They keep the other dot's for how clean the hotel was, the poolside was cleaned every day.