Based on 848 review
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3-star hotel with a full-fledged restaurant concept. The conviviality and authenticity stand for the brand''s core values so that well being might be a pleasure for all of us.
Check-out ends at: 11:00
Food & Beveragerestaurant
Business Facilities / FacilitiesMeeting Rooms
Reception servicesLuggage storage
Breakfast let it down.
Reviewed 22 november, 2021
Great location. Comfy bed, lovely shower room. Basic soap dispenser and nothing else provided. No fridge in the room or bottled water. Lift floor was dirty on arrival and bar was not as big as expected. That said, the room was clean and comfortable for one night with a good shower. Breakfast was a huge disappointment, the hot food was inedible. We tried it and left everything, only had fruit. When I mentioned it was poor when checking out, the receptionist clearly did not believe me, went into the restaurant to look and came back to say it was fine. It was not! I asked to only pay for one and she refused and charged me for two. It was only £10 per person but it was of poor quality and I resented her attitude. Poor customer service. Unlikely to return and we travel through Reims at least six times a year. Shame, the receptionist when we checked in last night was lovely.
Good comfort for a very decent price
Reviewed 20 october, 2021
The Campanile Reims Cathédrale is close to, what else? the cathedral, but also shops and restaurants, It was very comfortable and the service was very good. There was a mix up with the type of bed reserved but it wasn't worth making a fuss for one night. 2 twin beds with 2 pillows each, desk, wifi with password, nice shower, towels, bath rug, soap (but no toiletries), coffee, tea, electric kettle, goblets. You pay extra for parking; the indoor is a bit tight. As mentioned: great staff,
Everything could be a little better
Reviewed 18 october, 2021
Staircase was dirty when we arrived and was still when we left, what a welcome…, there is no fridge in the room anymore, only a safe and apart from soap/shower gel no further amenities, no information about the TV set, aircondition or the hotel itself. There was a confusion with our reservation although we phoned several times, fortunately things could be sorted out. The service in the restaurant is lacking basic standards, the meals were really good but you had to beg for attention although we were almost the only guests, e.g. the waiter simply dropped our cutlery from the first course on the tablecloth, took the plates and left without offering fresh cutlery … there was a difference of € 2,- in the price we paid for the wine as opposed to what it said on the menu, but we realized that too late. The location itself is great, you are in walking distance of the cathedral and major champagne producers. We also liked to be able to park our car in the garage, although you have to pay € 13,50 extra per day.
Better than other campanile hotels so far in France
Reviewed 9 january, 2021
Third campanile hotel that I stayed at whilst travelling across France. This was better that the previous two- I still had to wipe over commonly used areas due to dirty hand prints etc. Given Covid - not v good cleanliness for this chain.
Very good stay in Reims
Reviewed 4 january, 2021
Very well located hotel. Despite the lockdown and my late arrival the staff was extremely helpful to find a solution for me to have dinner. Room is large enough and quite adequate. Due to the pandemic, breakfast had to be collected downstairs and taken to my room: this proved to be a very good answer to avoid contact with others and keep distances.