Best Western Airport Plaza Hotel

Starting at

$ 127

TripAdvisor Review

Based on 1083 review

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Come enjoy our warm family atmosphere of SureStay Plus Hotel Reno Airport. You will immediately sense its special intimate atmosphere that makes you feel like being in your own home. Each detail has been passionately chosen. Along with our spectacular rooms, we also offer over 6,500 square feet of g...

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Property Info

Come enjoy our warm family atmosphere of SureStay Plus Hotel Reno Airport. You will immediately sense its special intimate atmosphere that makes you feel like being in your own home. Each detail has been passionately chosen. Along with our spectacular rooms, we also offer over 6,500 square feet of gorgeous meeting & event rooms. If you just arrived and need a refreshing burst of energy, our swimming pool is inviting. After a swim, experience our amazing Plaza Court Restaurant. To end your evening have a nightcap in the Crosswinds Lounge. We are located in close proximity to Reno-Tahoe Internat...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
Pool and wellness facilities
Pool
several
Elevator
Reception services
Luggage storage
The establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedEssential workers only: NONon-smoking establishmentHand sanitizing gel is provided to guestsLaundryEmployees wear personal protective equipmentIndividually packaged meals available for breakfast24 hour receptionFree wireless internetFrequently touched surfaces are disinfectedDry cleaning / laundry servicesWheelchair access (there may be some limitations)Coffee / tea in common areasReception with wheelchair accessIn-room accessibilityIlluminated path to the entranceMultilingual teamBreakfast available (surcharge)Bar / LoungeSeasonal outdoor poolWheelchair accessible bathroomTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Pamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional features at this hotel include concierge services, barbecue grills, aPamper yourself with onsite massages or enjoy recreation amenities such as a health club. Additional features at this hotel include complimentary wireless Internet access, concierge services, and weddTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesPamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this lodge include wireless Internet access (surcharge) and a fireplace in the lobbyTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baPamper yourself with a visit to the spa, which offers massages and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including a casino and a spa tub.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this motel include complimentary wireless Internet access, wPamper yourself with onsite massages or enjoy recreation amenities such as an outdoor tennis court. Additional amenities at this apartment include complimentary wireless Internet access, tour/ticket aMake use of convenient amenities such as complimentary wireless Internet access, a television in a common area, and tour/ticket assistance. This motel also features barbecue grills and a vending machiDon''t miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a sauna. Additional features at this hotel include complimentary wireless Internet access, wedding servRelax on the private beach or enjoy other recreational amenities such as an indoor pool and a spa tub. Additional features at this motel include complimentary wireless Internet access, a picnic area, Take advantage of recreation opportunities including a sauna and bicycles to rent. Additional amenities at this hotel include complimentary wireless Internet access and discounted use of a nearby fitnTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional features at this hotel include bike storage and bike cleaning.Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This hotel also features complimentary wireless Internet access and a picnic area.Be sure to enjoy recreational amenities, including an indoor pool, a spa tub, and a sauna. Additional features at this hotel include complimentary wireless Internet access, gift shops/newsstands, and Business center

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    397

  • Very Good

    340

  • Good

    171

  • Reasonable

    86

  • Bad

    89

Travelers profile
  • Business

    233

  • Couples

    264

  • Solo travel

    119

  • Family

    283

  • Friends getaway

    62

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Where's Housekeeping?

Reviewed 28 november, 2021

My room was pleasant at first site but after settling in I noticed a pile of crumbs at the base of the dresser. They were NOT hidden in any way and some of the crumbs were as big as chick peas (I have photos). After a while I was using the bathroom sink and noticed a used zip tie on the counter (Have photos). Maybe these issues would be no big deal in itself but I have to wonder how thorough the rest of my room was cleaned. NOT!!!!!

gldrdr2017

Decent. But would not likely return.

Reviewed 27 november, 2021

Overall the stay was not terrible. I had an issue with reservation, as I had requested a pet friendly room, but my travel agent only had the option to book regular rooms. Initially the front desk was being very uncooperative, even after I offered to pay ANY price differences/fees. It took a call to my travel agent, United Vacations, and Best Western Corporate to finally correct the reservation. Other than that, everything was fine. The beds were on the firmer side, which I personally like. The room was very clean, and the shower had great water pressure! Only other complaint was walls. The wallpaper was peeling all over the bathroom and in the corners of the bedroom.

palomatorres14

Quiet non/casino location.

Reviewed 18 november, 2021

Directly across from airport- perfect for early morning departures or late night arrivals, but I didn’t notice any airport noise. Plenty of parking. Room, bed and bath were all fine and comfortable. Restaurant in building but no free breakfast. Good if you want to avoid the hustle and bustle of a large casino hotel. Very nice looking outdoor courtyard area with pool to enjoy if it was warm.

Ida M

Clean, Near RNO

Reviewed 30 october, 2021

We stayed at this hotel two nights on the way into Reno and one night before flying home. Both times our flights had us in early and the hotel graciously (and without a charge) allowed us into open rooms early. We REALLY appreciated this as we were very tired from our travels. The front desk was attentive and very helpful. The rooms were well furnished and clean. The beds were comfortable. The bathrooms were clean with fluffy towels and plenty of hot water. Even thought we were beside the airport the rooms were quiet and we slept very well. Our plane arrived late our first night and we did not have to worry about our room being given away, which was very nice! The shuttle was on demand and took us to the airport as needed. The driver was friendly and helpful. We will stay here again if we travel back to Reno or through Reno again!

Catrobinson01

Receptionist don't care

Reviewed 25 october, 2021

Asked front clerks 4 times to have housekeeping to service my room and in the 5 night stays ignored my request. Had to go to the front desk to ask for more towels. Had to chase down house keeping for more coffee and cups. I asked at check out for managers name and ignored my question.

tonyramirez2021