THEARTEMIS PALACE

Starting at

$ 76

TripAdvisor Review

Based on 805 review

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The hotel is located in Rethymnon, a central town and one of the most delightful in Crete. The hotel is just a short walk from the picturesque Old Town and a few minutes from the large sandy beach. This beach hotel features a total of 209 well appointed bedrooms and suites decorated in a modern styl...

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Property Info

The hotel is located in Rethymnon, a central town and one of the most delightful in Crete. The hotel is just a short walk from the picturesque Old Town and a few minutes from the large sandy beach. This beach hotel features a total of 209 well appointed bedrooms and suites decorated in a modern style and with up-to-date facilities. These include a TV lounge, bar, conference facilities, Internet access and room service.ost of the rooms are equipped with one double or one single bed. Each room has an en suite bathroom with bathtub/shower and hairdryer. There is also a fridge, TV with music chann...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
Pool and wellness facilities
Outdoor PoolIndoor pool.
several
Elevator
Reception services
ConciergeLuggage storage
Acrylic protection between customers and employees in the main contact areasContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedEssential workers only: NOIndividually packed meals availableHand sanitizing gel is provided to guestsLaundryTemperature measurement available to customersEmployees wear personal protective equipmentEmployee temperature is measured frequentlyIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CProtective clothing available for guestsFree wireless internetGloves available to guestsFrequently touched surfaces are disinfectedDry cleaning / laundry servicesWheelchair access (there may be some limitations)Meal service changed to increase securityThe use of a mask is mandatory in the establishmentSmoking areasReception with wheelchair accessIn-room accessibilityContactless check-in availableSupport for excursions / ticket purchaseSwimming pool with wheelchair accessElectrostatic spraying used in disinfectionUmbrellas by the poolSpa treatment roomsAirport transfersTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTreat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a seasonal outdoor pool and bicycles to rent. This hotel also features complTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourFree self parkingEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Don't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge serviceEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this bed & breakfast include complimentary wireless InternetEnjoy recreational amenities such as an indoor pool and a seasonal outdoor pool. This campground also features complimentary wireless Internet access and lifeguards on site.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Take advantage of recreation opportunities such as a private beach or take in the view from a terrace and a garden. Additional features at this Colonial bed & breakfast include complimentary wireless SaunaTake advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless Internet access, tHead down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities, which include an outdoor pool. Additional features at this aparthotel include complimentDon''t miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, a television in

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    370

  • Very Good

    308

  • Good

    96

  • Reasonable

    22

  • Bad

    9

Travelers profile
  • Business

    14

  • Couples

    356

  • Solo travel

    25

  • Family

    224

  • Friends getaway

    92

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Superb hotel for a quiet, most enjoyable vacation

Reviewed 7 october, 2021

Superb hotel for a quiet and most enjoyable vacation We stayed in Theartermis Palace three times during summer season of 2021. In July, August and September. We found the Theartemis Palace Hotel so beautiful and with an extremely warm and family atmosphere. The hotel personnel was so kind and hospitable and always at our disposal. The room we enjoyed very much. It was a quiet, gorgeous room in an Annex building, very clean, very quiet. The services offered within the hotel are perfectly organized. The top management is making sure every detail is taken care of. Location of the hotel is perfect. As soon as you walk out of the hotel, you have a sea view. There is such a nice walking path by the sea leading to the Old Town, which is only 1 km away from the hotel. In the hotel, you can feel tranquillity, comfort, cosiness, unique positive energy which provides an opportunity for a genuine vacation. The food is very diverse and restaurant is so clean. This is the only hotel I have even been to and I have travelled extensively across Greek islands, where upon arrival in the middle of the night, you will be served dinner and drink. Due to such a well-coordinated management of the hotel itself, exceptional hospitality of all staff, and due to the fact that I indeed in Theartemis Palace Hotel I felt as if were at home, I decided to come back to the hotel two more times this season, both in August and September. I would highly recommend Theartemis Palace Hotel to all the guests who are looking for a calm, nice, enjoyable holiday without any trace of stress. The team led by a superb Top Management will do everything in their power to make your stay exceptional and to provide their unlimited assistance and support in anything you may need during your stay. My family and I will definitely be returning to this hotel on many more occasions that will come. I cannot express all my gratitude easily in words for all the attention and hospitality we have received during our stay at Theartemis Palace Hotel. I just hope to see them all again and wish them a very, very successful season, which they have certainly deserved. Jasmina Bell

185jasminar

Keep your expectations low. NOT 4*

Reviewed 29 august, 2021

We stayed at the Theatermis Palace for 7 days in early August. Given the recent renovation, the hotel does look the part as a 4* hotel (and I must say the renovated parts of the hotel are very on trend) but unfortunately everything else was just lacking somewhat in terms of the hotel being a proper 4*. A few examples: The daily breakfast was of cheap canteen quality. The hotel charges 2€ for fresh Orange juice (oranges are abundantly available in Greece so this is really stingy). If you wanted ice delivered to our room, again they’d put a 3€ charge. We had exposed telephone wiring wrapped in duct tape. Our in-room safe and a/c control panels didn’t work either. The WiFi was also very patchy in certain rooms as the WiFi boosters on each floor were clearly not adequate. The problem we also encountered was that the hotel staff selectively enforced hotel policies: they cared more about people bringing external drinks to the pool rather than enforcing no-reserving of sun-lounges rule (latter which was a huge issue as most sun-loungers were “reserved” by 8am). All in all, we didn’t have the best stay; it was just ok. I’d say this is a solid 3* hotel so keep your expectations low.

chilledflyer

2021

Reviewed 10 august, 2021

plus: very good location, very close to the beach, a lot of shops and taverns etc. you have a lot activities to do all day. well maintained hotel, lux medium, clean, respect the COVID rules, good breakfast, most kind and prompt staff, a lot of things for your confort in room and the pool. minus: high price, because you don't know what room you booked and what you'll eat. part of rooms have view to street and the noise bothers a lot, some of them have a kind of balcony ( if I can name it that, but is not a balcony), the room was like a lux cavern, too dark for who want a holiday in the sun), no hairdryer. I asked to changed my room, but because I was single, probably it mattered less. and also I wasn't aggresive enough... the pool is small , even if are two ( this hotel has 2 buildings, also 2 small pools). and the worst thing was the dinner. it was like canteen food: eat because you payed for it and because of hunger...in no case for pleasure. good ingredients, bad choices for what/how they were cooked. mussels saganaki is one of the best traditional dish, in my opinion, but they has no ideea how to preapare. just make to compare with the one of a taverna. unfortunately the package inclueds half board. if they limited just to breakfast, I would have given 4 stars. but in this case, I can't. the tasteless ever... a lot of taverns near the hotel, good smell, a lot of choises...but also another money. so, my conclusion: offer all details about the rooms and make different prices...and made packages just with breackfast, to have all the same chance to choose: who wants BB, who AI or HH. and also, it would be nice to add the accomodatin tax to the value of package. it is corect and normal for everyone to know exactly how much everything is worth so that they can make the right decision when study the ofer for vacation.

dtoa1968

Great choice!

Reviewed 16 july, 2021

Hey everyone, I stayed in this hotel in June/July 21 and loved it. It's perfectly located, on a walking distance from the port, central Rethymno, shopping area and bar-strip. I thought I'll have problems with sleeping because the room was street-oriented, but the comfy bed and double balcony-door made it one of the best hotel-sleeps ever. The food was excellent, with variety of choice for everyone and it was tasty, damn! The staff is VERY helpful and welcoming, from the waiters, barmen and maids, all the way to the manager, a lovely lady (I think Irini was the name) that made her effort to make everyone feel like at home. Thank you guys, you were amazing!

AlexAndic

Best place to stay in Rethymno

Reviewed 11 july, 2021

The overall experience was better than expected. We got welcome drinks (champagne or soft drinks were offered). We got a nice surprise with a free upgrade to a better room than what was booked and paid for. Cleanness was at the highest level and overview of the pool, especially at night when underwater lights turn on and gave a romantic vibe. At the bar next to the pool they made large cocktails btw. :) Food was nicely decorated and with reasonable different options. We had HB booked and didn't regret it. Also big thanks to the entire staff - they all were pleasant, helpful, and really assertive. They are the reason that I'm giving this 4* hotel one star more because they deserve 5* review. I'll recommend this hotel for sure to everyone who asks. :)

Damir M