Values releated to taxes and administratives fees are alreadyincluded at the moment of purchase at the HURB website. No further fee payment of any kind is required once purchase is complete.
Services / Luggage Storage
Laundry / Dry Cleaning
Based on 3 reviews
Booked a double room through AMEX and arrived to a single + a chair. Staff tells me "a chair is a bed in Brazil". I found 2 twins and accessible for comparable price on their website but of course those were "unavailable". What was available was other rooms at adjacent hotel at higher price. I ofcourse left these scanners in the dust. AMEX called to arrange for refund and was told they will not refund because I gave them "such a hard time". On top of this unprofessionalism they claim that I have been "harassing" them about a package I was expected. I asked if it was OK to still receive package there and was told by reception it was not a problem. I called about 2 times asking if it was there. After these lies about me "harassing" them I promptly asked the sender to about although it was an extremely important delivery. These people are thieves and liars. Caveat emptor
Excelente hotel. Novo perfeito. Adorei. Indico para todos pois é perfeito, ótima localização e ótimo custo benefício. Conforto e economia. Fui muito bem atendido. Com certeza voltarei em outras oportunidades.
O melhor ibis budget que já me hospedei!! Quarto e lobby todo moderno, o banheiro é amplo e a pia e o vaso são juntos!! Café da manhã no formato seguro para o COVID, todos os colaboradores são muito atenciosos! Estão seguindo todos os protocolos de segurança para esse momento tão difícil!!