TripAdvisor Rating
Based on 845 reviews
See all**Property Location**.With a stay at Hilton Garden Inn Dallas Richardson, you'll be centrally located in Richardson, a 3-minute drive from University of Texas at Dallas and 13 minutes from Galleria Dallas. This hotel is 6.5 mi (10.4 km) from Plano Convention Center and 11 mi (17.6 km)...
More about the hotel
Wonderful hotel - very pleased!
We had a wonderful stay. Lena at the front desk was very pleasant to converse with. Our room was clean, quiet and peaceful. The decor was beautiful. We appreciated the complimentary upgrade to a suite - very nice! The deciding factor to choose this hotel was that they still serve breakfast, which many other hotels have stopped during the pandemic. Angeles did a superb job each morning serving us breakfast. We had a very relaxed and enjoyable time here and would return when in the area. Thank you!
Expected More
During my stay I did not find anyone that wanted to make this stay better, unique, something. I know we are in a Pandemic but that makes it more important to reach out to the few guests still traveling. The breakfast, can be included for Diamond level, was very good. The front desk was dull, morning and night. Check out was terrible attitude. Expected more from a Garden Inn.
Mr.
In town for our grandson’s birth. Have stayed at this property a couple of times. Never a great experience but never terrible. This was the exception. This place has a Mold Remediation Project in progress. Be aware! Found bugs in the room - digital key does not work. Paper key does not work on rear entrance after 6 pm. Was told trash and fresh linens were the only things house keeping would do. Understand. It’s COVID 19 time. Issue is they did not even do that. Was told twice..... that we could bring food in and sit away from everyone else - only 10 to 12 folks staying on property anyways- in the restaurant / sofa area. Did this and was trying to watch the draft and we were run off. Have left messages with Hilton Diamond and the property GM. No return communications from the GM. Hilton says we are sorry. So.....if you are a HH member wanting to stay in north Richardson Texas.......I would try somewhere else. This Diamond member certainly will.
Nice Hotel
great bedding the pillows were amazing, I want to know where they got the pillows from because I need hem at home. The bed was amazing. The pool needs a little work it looked very old but they were doing a lot of construction which was fine with me too.
Good Place
I have stayed at this hotel at least five times and it always meets my expectations. Service is good, the rooms are comfortable, and the breakfasts are very convenient. I have never had a problem staying here.