Calificación por los huéspedes
Calificación de Viajeros
Perfil del Viajero
Resumen de puntajes
Calidad del sueño
Opinión escrita el 6 de Marzo de 2020
Me encanto muy limpio el desayuno muy rico . Y una alberca y tobogán excelente pasamos dos días muy cómodos y divertidos . La atención al cliente muy bueno . Las toallas blancas en realidad lo recomiendo
Smell, noise and cleanliness
Opinión escrita el 21 de Septiembre de 2021
The staff here was great, the roomies seem to be cheaply updated, the fixtures are newer but the bath tub was gross, it’s missing caulking, has mildew around the edges and very poorly lit. The room smells like urine, every time someone closed the door nearby it would shake your bed or even if they walk by you can feel it. People weren’t purposely being noisy but just having neighbors move at all seemed to affect me in my room. I didn’t have any cups in the room also which just seems odd for a hotel.
Dirty, and smelling. The lobby and front of hotel was great but the rooms back by pool were gross.
Opinión escrita el 8 de Agosto de 2021
My kids loved the pool and waterside so it's disappointing to see the back area fall into such disrepair. I feel like it was a bait and switch. You walk into lobby and it's what you'd expect from. Best Western. It looked and smelled great but once you used side entrance and back hall it was upsetting. I paid $235 for a room by pool area for my kids and would expect a clean room. I understand it's old in this part of the hotel but it was definitely ot up to what you would expect when staying at a Best Western
Picked one out of the hat
Opinión escrita el 27 de Julio de 2021
Usually, have everything planned out; this time we pushed 60 miles further than planned, and all I had was the AAA Tour book. Pleasantly surprised. Easy to find off freeway. Had room available near entrance need by two disabled veterans. Delighted to find on-site restaurant and bar as well.
Room, large, well-lit. Not the most comfortable seating, the "lounge chair" was pretty, but impossible to sit in with no back support. DH used office chair, and I used the bed.
Stayed 6 Nights Here
Opinión escrita el 12 de Julio de 2021
We have stayed in this hotel once before, and it was great. However, this time around, the first room we were assigned in was dirty. It had a used bar of soap in the tub; a clump of hair in the trash can; and a cup of milk on the night stand. I called the front desk right away. She assigned us to our room. She was great. The room we stayed in was ok. The decor was ok. The room was cleaner, but we always wipe everything down anyway. The weather was 3 digits outside so we obviously had the A/C on most of the time; but when the air hits the bed directly. It makes it uncomfortable. When we turn the air down, the room starts to smell very musty. The breakfast was ok.
My biggest gripe is room cleaning. I understand room services is off due to observance of a holiday, but we did not get our room cleaned for 3 days. I had to approach a housekeeper to get clean towels, toilet paper, and throw our trash away. I asked her if she had our room on the list: she didn't. Someone finally came in the fourth day only to replace our towels, and pick up our trash, but the bed wasn't made.
We went for a swim in their indoor pool and that was also dirty. The pool was cloudy. yuck!
I honestly almost booked a room at Holiday Inn down the street. We visited our friends in the hotel and it was nice and clean.