Based on 393 review
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The Residence Inn Downtown Richmond hotel is a unique, 6-story hotel located in historic Shockoe Slip on popular Cary Street and is just minutes from the Virginia State Capitol, VCU Medical Campus and Seigel Centre. The Greater Richmond Convention Centre and James Centre are also within walking distance making it a perfect option for business travellers. The hotel sits on the spot where the Virginia Statute of Religious Freedom was enacted into law written by Thomas Jefferson. The First Freedom Centre houses a 1,500 ft. gallery space to view related historic documents and photos. Guests apprec...More details
Check-out ends at: 11:00
Food & Beveragerestaurant
Business Facilities / FacilitiesMeeting Rooms
Reception servicesLuggage storage
Reviewed 1 december, 2021
I was very happy with the stay. Room was clean and spacious. We had excellent service and staff was good. I would like to thank Chafa for her great service during the overnight hours. I have worked this shift and it can be demanding dealing with guests. I will definitely stay here for my next trip.
Reviewed 30 november, 2021
Great location in downtown! Walkable to lots of great places, including good restaurants and the canal walk. My room was comfortable and clean. Elle who worked the coffee/breakfast place in the hotel was an absolute delight! Really kind and helpful.
Location is convenient but loud, staff is attentive but understaffed
Reviewed 27 november, 2021
Richmond is my hometown and when I come back I love the charm of Shockoe Slip with its cobblestone streets so to me the location is perfect. It’s also extremely convenient to multiple highways in/out of downtown to get to other Richmond metro areas and parking is surprisingly simple. However spending a night in this location is loud. We have had a couple stays now and both times dealt with people screaming and causing a general banging/clanging ruckus on the street. Because the hotel is dog friendly, this kind of noise gets amplified because the dogs get spun up by all this sudden noise at night and there’s barking to deal with too. It’s loud during the day too if you head out for a walk, because all those convenient highways mean that you are dodging traffic to get to some areas or going under loud, busy underpasses. The hotel itself feels relatively new and updated which is nice. Because it shares a location with a Courtyard, it has dual lobbies which also help make it feel spacious. The rooms are all fine and the bath products are nice. The staff is nice but totally overwhelmed. They are down to just 1 person at 1 front desk for both hotels from what I could tell. The breakfast is also serving two hotels and is way too crowded and the food is devoured faster than it can be restocked. So in the mornings we were dealing with shortages of eggs, coffee, hashbrowns, orange juice, forks, fruit, maybe more I didn’t know what missing because I never saw it. While the staff is trying to manage keeping breakfast stocked the tables aren’t getting cleaned which means people don’t have a place to sit and eat. If you’re bringing a dog you have only one dusty patch across from the residence inn entrance for your dog to use the potty. There is trash strewn about and broken glass on the ground so you have to be vigilant to be sure you dog stays safe.
Reviewed 25 november, 2021
Our stay was wonderful. The staff were especially attentive. They gave us an upgrade, which was great, but the room was in the front of the building facing the ‘hopping’ Irish Pub across the street. Although the noise didn’t bother us as much, we didn’t think we could stay in that room all weekend. Btw, Elle was wonderful and very accommodating.
Great service at the bar & bistro
Reviewed 21 november, 2021
Gary at the bar and Elle and Chris at the bistro were a pleasure. They provided excellent service and conversation. So refreshing to experience great service during this time when everyone is so short staffed and under a stress.