Based on 87 review
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This lovely resort is in Rincón de Guayabitos. Moreover, there is a wireless Internet connection at hand in communal areas. null may contact the reception desk any time during the day.
Check-out ends at: 11:00
Food & Beveragerestaurant
Pool and wellness facilitiesOutdoor Pool
Reception servicesLuggage storage
Reviewed 18 february, 2020
The Casablanca Resort hotel is an old time Mexican family owned resort that primarily caters to Mexicans, Americans and Canadians.The hotel staff is warm, friendly and accommodating. >> Food purveyors and restaurants (there are many!) in Guayabitos seem to operate with the understanding that American and Canadian palettes are more sensitive to cleanliness and so food is usually prepared accordingly. This was our second and to be our last visit - and you ask why? Supporting this decision were two other issues that became quite frustrating during our 30 day stay in Winter 2020: 1. There are not enough beach chairs and sun umbrellas so hotel guests begin competing for these limited resources at 3 AM in the morning so that by 8 AM, all available beach equipment has been requisitioned by guests willing to rise early. This rather odd behavior by guests has been called to the attention of the owners by hotel staff - but had not yet been addressed prior to our departure. 2. A sporadic, random but extremely pervasive sewer smell was apparent at different times throughout our visit emanating from our bathroom sink (unit # 301). Fixing seemed beyond the authority of on-site staff. >> But hey - it’s still Mexico with great beach, warm weather and a very friendly, almost always accommodating staff at the Casablanca Resort. And if you are a lap swimmer as I am - the hotel swim pool is the best in all of Mexico!
Reviewed 19 march, 2019
We stayed there 5 years ago. It is one of the most beautiful hotel in Guayabitos. You get free breakfast, which is very good. All rooms have ocean views. They are building on. You are close to everything. Guayabitos is such a cute,clean small town. Has everything you want there.A lot of good restaurants, movie theatre which has, English speaking on Tuesday,. Small Casino. A lot good shopping and markets. Love that small town.
Terrible experiencie with Front Desk Recepcionist
Reviewed 15 march, 2019
We stayed in this hotel on March 3rd. Experienced one of the most disgusting moments in a vacation. Front desk receptionist was really mean, her name is Janeth. I booked two rooms and ask her for one of the rooms in ground floor, the reason is that one of my family members is disabled. That seemed to bothered her, she was really mean and unkind. We're never getting back. Hotel is average. I definitely recommend to consider another option before you book this hotel. If you don't have any other option, make sure that Janeth is NOT the representative that serves you.
Very nice hotel, accomodating staff and good location
Reviewed 3 march, 2019
We had booked for another hotel, only to find that they had lost our reservation, so we walked in to the Casablanca and they gave us a fine room for 6 nights. We were very happy with the accommodation and the staff. Unfortunately the hotel is under construction and the workers were jack hammering right above our room, so the manager immediately moved us to another room that we were very happy with. The WiFi worked very well in both of our rooms for the whole week that we were there. Very impressed with this hotel and the staff were all friendly and helpful.
Back for a 2nd visit
Reviewed 8 february, 2019
We just had 2 nights at this hotel about a week ago. Husband and I both like the rooms, pool and especially the little restaurant for breakfast. Wish the wifi worked in the rooms, but a minor issue to walk to lobby. Staff were very helpful and friendly. Breakfast was good, lots of choices and no rushing you out of there. We'd recommend for sure.