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TripAdvisor Review
Based on 1851 review
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Unique services and comfort by the shore Windsor Excelsior Hotel has a privileged location, with a panoramic view of Copacabana Beach, the scene of major events and the largest New Year’s Eve Party in the world. The neighborhood is well known by its beautiful promenade and many options of leisure,...
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Unique services and comfort by the shore Windsor Excelsior Hotel has a privileged location, with a panoramic view of Copacabana Beach, the scene of major events and the largest New Year’s Eve Party in the world. The neighborhood is well known by its beautiful promenade and many options of leisure, gastronomy and culture. For leisure or business accommodations, we offer a unique experience, with the complete infrastructure of a four-star hotel, member of the Windsor Hotels Network. We are strategically located for those who want to explore the wonders of Rio de Janeiro, close to several t...
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TripAdvisor
Excellent
767
Very Good
771
Good
224
Reasonable
57
Bad
32
Business
291
Couples
603
Solo travel
93
Family
441
Friends getaway
209
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Reviewed 6 September, 2021
Horrible experience, tiny old lobby, lifts with no sensors - keep heating everyone, messy breakfast, overloaded reception, really noisy AC, broken safes. And someone stole cash from my room to top it up.
victorb313
Reviewed 22 February, 2021
Staff was very helpful during a medical emergency scare, I cannot thank them enough, specially Thiago who kept in touch with my family back home. My belongings were safe and secure during my absence. Thank you
992cp
Reviewed 19 February, 2021
Traveling from California the staff is very friendly and accommodating , walking distance to the beach great area and walking distance from some great restaurants like Churrascaria palace and the Copacabana Palace . Great rooftop pool and bar . Great stay for my first time in Copacabana .
Jennifermaeann
Reviewed 31 March, 2020
Spent 4 nights in a deluxe double room with Copacabana beach view; no balcony but the windows open ajar so you can sneak in outside photos. The room was a good size and the bed comfortable although better for people who prefer firm. Kudos for the amenities, there were shaving and toothbrush kits available in the bathroom. Minibar and recent TV, WiFi (good speed) was included as was breakfast There is great rooftop pool with an adjoining bar; fantastic picture opportunities, including a view of Christ the redeemer in the distance. Two opportunities: 1) the shower head was not adjustable and did not have a handheld option. 2) on the night before checkout, we tried to settle our bill, as our tour was leaving very early the next morning. Although there were 3 people at the counter, no one could do that (system issues?) That left a sour note as one of the last interaction with their staff. But still, great location literally on Copacabana beach, lots of dining options around.
ggtirevite
Reviewed 18 March, 2020
A lovely stay! Roof top pool and terrace a real bonus, especially to have our own amazing panoramic view of Cococabana beach and Christ the Redeemer In The background! General location first class in smart, save area! Close to a variety of restaurants too! Private beach excellent! Buffet breakfast good! Evening buffet good value and excellently well cooked steaks at no additional charge! Rooms a bit snug but really good bathrooms and shower with lots of toiletries! A great stay!
vwm186220