Windsor Oceânico Hotel

TripAdvisor Review

Based on 1573 review

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This newly opened four-star hotel is located just a few steps from the beautiful beach of Barra da Tijuca, the most extensive beach in Rio de Janeiro, with several options for practicing outdoor sports and several kiosks on the boardwalk for a great day on the beach along with family and friends. ...

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Availability

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STANDARD DOUBLE

Modern apartment designed for your comfort. With a double bed, the apartment has cable TV and approximately 21m², air conditioning, minibar,...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 1 child -

by 10 years

Immediate booking

STANDARD TWIN

Modern apartment designed for your comfort. With two singles, the apartment has cable TV and approximately 21m², air conditioning, minibar, ...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 1 child -

by 10 years

Immediate booking

SUPERIOR DOUBLE

Modern apartment designed for your comfort. With a double bed, the apartment has cable TV and approximately 23m². The apartment has air cond...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 1 child -

by 10 years

Immediate booking

SUPERIOR TWIN

Modern apartment designed for your comfort. With two single beds, the apartment has cable TV and approximately 23m². The hotel has air condi...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 1 child -

by 10 years

Immediate booking

SUPERIOR EXECUTIVO DOUBLE

Modern apartment designed for your comfort with partial sea views. The apartment has a Queen bed, cable TV and approximately 28m². The hotel...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 1 child -

by 10 years

Immediate booking

LUXO DOUBLE

Modern apartment designed for your comfort with partial sea views. The apartment has a comfortable Queen bed, cable TV and approximately 33m...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 1 child -

by 10 years

Immediate booking

SUPERIOR PLUS DOUBLE

Modern apartment designed for your comfort. With a double bed, the apartment has cable TV and approximately 25m². The apartment has air cond...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 1 child -

by 10 years

Immediate booking

Property Info

This newly opened four-star hotel is located just a few steps from the beautiful beach of Barra da Tijuca, the most extensive beach in Rio de Janeiro, with several options for practicing outdoor sports and several kiosks on the boardwalk for a great day on the beach along with family and friends. Just minutes from the hotel, find several attractions that Barra offers, such as parks, nature reserves, shopping malls, concert venues, and a spectacular nightlife. The Windsor Oceanico and Windsor Barra hotels are connected by a heated walkway, making it easy for guests to access the hotel event a...

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Check-in starts at: 14:00

Check-out ends at: 12:00

Property Amenities

Reception services
Services / Luggage StorageExchange24 hour receptionTourist Office
Cot available on requestRooms for the disabledAccepts major credit cardsPolyglot Team
Cleaning / Laundry Services
Laundry / Dry CleaningDaily maid service
several
Broadband InternetElevatorFree WifiWheelchair Accessibility
Food & Beverage
Pubrestaurant
Transport options
Pool BarParkingFree ParkingValet Parking
Pool and wellness facilities
PoolOutdoor PoolBabysitting on RequestFree fitness centerDirect beach access
Business Facilities / Facilities
Meeting RoomsSteam roomConference CenterAuditoriumBusiness Center

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    890

  • Very Good

    462

  • Good

    143

  • Reasonable

    40

  • Bad

    38

Travelers profile
  • Business

    494

  • Couples

    375

  • Solo travel

    47

  • Family

    415

  • Friends getaway

    134

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Overall a very good experience

Reviewed 2 december, 2020

I’d give 4.5 stars if I was allowed but not quite 5. The pandemic caused a few issues (bar been closed early and no 24 hour room service) and I had a few very minor issues-One day my water wasn’t replaced and on another I ordered room service and one of the items didn’t arrive. This happened another day but the guy realised and went back. The room was a double delux and was amazing with a great view and duel aspect. Roof top pool is great and although I didn’t use the gym there is a small one if needed. The staff were all helpful and polite and the food was good as well as the breakfast. Always felt safe and secure and the cleaners always did a great job.

matthewdossett

Could be amazing but......

Reviewed 21 november, 2020

Location is good, just 100m from the beach. Staff friendly and helpful but English skills are lacking which makes service frustrating particularly in the restaurant area. Booked a sea view room. Ha ha ha. You had to stand at the window and look right to see the sea as an apartment block is right in front of the building. Make sure you get a higher floor if you book a sea view. Check in and out is a bit like trying to check in to Fort Knox, takes forever and there rarely seems to be enough staff on the front desk. If they fix the basics this would be a great hotel worth revisiting but not as it currently operates. PS. Complained about the “sea view” room I booked and got moved to a higher floor which had a better view.

Sean2204

Exelent stay!

Reviewed 6 march, 2020

Very nice hotel very close to the beach at Barra. Rooms are big size, quiet and conftable bed. The bar is very good; very good breakfast and hospitality from the hotel personal. Nice pool at roof top.

254pedrog

Not the best choice

Reviewed 13 february, 2020

This is third day I am trying to reach my email to hotel stuff, all mails goes to the void, they have done card preauth and in the end instead of approve this transaction and get separate diferanse for room services they told that they have canceled preauth and charged for all one more time ((( Also does not response to emails at all. Now about the rest Food: ordered a lobster for dinner it was over cocked and over salted Toproof pool: not clean at all, a lot of strange locals which put laud their music and no one from stuff even do not try do anything Beach: not very clean, but the worse that was that if you are not Windsor Barra client you have to pay for beach chairs and umbrellas of same Windsor Transportation: even before arrival I have ask a quotation for transportation I’got answer within a month, even more for comfort class car they have asked 2 times then you could take a biz class car on Expedia Conclusion: will take back my money if they will not answer then by my bank, and never again will have a dill with this hospitality network

922armenk

Defective A/C and poor service

Reviewed 12 february, 2020

We stayed for 6 nights at the Windsor Oceanico. The first night we left the A/C as recommended at 25C. Due to the extreme outside heat and humidity we had to sleep with A/C instead of opening the window. In the middle of the night, my wife was boiling with fever in excess of 40C. We tried calling the travelers insurance but the calls would not go through from the room phone. I called the operator, but they asked me come downstairs to paid for the call in advance??? Finally, I reached from my cell the medical assistance in Argentina and they contacted their Brazil office to call me back. My wife needed antibiotics, only next morning I realized a problem with the A/C which had water dripping from the ceiling. The technician confirmed a mal-functioning thermostat pushing cold air at 15C or 60F at Max speed. The Managment considered this A/C problem minor as we still used the room and wouldn’t refund the night or the lost trips we had already paid for, as my wife had to stay in bed for 3 days. At the end, I received a refund of the taxes for my stay in compensation, a meager 50% of the cost of one night. Further, each call to receive 3x plates and silverware or glasses to room was charged a service fee of R$5.50 (=USD1.35). I have never seen a 4-star hotel charge for using their dishes and silverware at the room. Overall, the quality and services provided at the Windsor Oceanico do not correspond to a 4-star establishment. Even the food quality and room service (charged always 10% of the bill) we’re below standard. While the Windsor Oceanico (4-star) and the Windsor Barra Hotel (5-star) next door and interconnected through a catwalk, have the same menus, the Windsor Oceanico doesn’t live up to a 4-star hotel level. I will avoid the Windsor Oceanico in future trips and recommend the extra cost with Windsor Barra Hotel (5-star) which I have visited 2 years ago.

sigfriedk2015