Hotel Giardino

TripAdvisor Review

Based on 2543 review

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Located 800 meters from the entrance of the Rio Quente Resorts complex, with decoration inspired by the interior of Italy, the Giardino Suites offers comfort and great value for money. The shuttle to the complex is provided by the free shuttle service, 24 hours a day, 7 days a week.

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Availability

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Suíte Junior - Incluso Hot Park e Parque da Fontes

Comfortable accommodations perfect for hosting a family of up to 5 people.  Comprising a bedroom with double bed, bathroom, living room with...

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Cancellation Policy

Amenities in this room:

Max 5 adults

Max 4 children -

by 11 years

Immediate booking

Suíte Família - Incluso Hot Park e Parque da Fonte

The ideal accommodation for larger families, with up to 7 people.  Comprising a bedroom with a double bed, a bedroom with three single beds,...

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Cancellation Policy

Amenities in this room:

Max 7 adults

Max 6 children -

by 11 years

Immediate booking

Property Info

Located 800 meters from the entrance of the Rio Quente Resorts complex, with decoration inspired by the interior of Italy, the Giardino Suites offers comfort and great value for money. The shuttle to the complex is provided by the free shuttle service, 24 hours a day, 7 days a week.

Check-in starts at: 12:00

Check-out ends at: 10:00

Property Amenities

Cot available on requestPrinter
Cleaning / Laundry Services
Laundry / Dry CleaningDaily maid service
Accommodation
Apartment for smokersHair dryerTelephone WC
Reception services
24 hour reception
Food & Beverage
restaurant
Pool and wellness facilities
PoolEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourSPASPA
several
Wheelchair AccessibilitySmoking area
Stores
Gift ShopShops / Shopping
Transport options
Valet Parking

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    1178

  • Very Good

    618

  • Good

    415

  • Reasonable

    191

  • Bad

    141

Travelers profile
  • Business

    20

  • Couples

    229

  • Solo travel

    16

  • Family

    1940

  • Friends getaway

    161

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Highly recommended!

Reviewed 29 february, 2020

This place has a fun atmosphere, just the way it should be. Room was very satisfactory and all the staff were friendly, helping any way they could. Special mention to Breno. If you’re like me and happen to be one of few visitors who only speak English, ask for Breno and you’ll be absolutely fine 👍🏻

MPJ93

Ok but will not return here

Reviewed 30 october, 2017

Pros: 1) room is comfortable and bed is large. Air conditioning works well. 2) allegedly cheaper than the hotels that are inside the complex and being a guest here gets you the same benefits from staying inside Cons 1) all bathroom windows open to the hallway corridors. You get all kinds of smells and noises when walking to and from your room 2) impossible to eat breakfast and lunch in the buffet without getting stressed. Long lines and bad food. 3) taking the bus to go to the resort is not very convenient 4) hotel pool is not heated and was closed most of the time

Eduardo C

Service not great, meal times crowded and food okay!

Reviewed 26 august, 2016

We arrived at the hotel and found no soap, shampoo etc. No bedding for 4th bed and only 2 bath towells (4 in party). We had to complain 3 times before it being sorted. Although, there are two restaurants, only 1 was open, which meant people were fighting for tables! My wife, is Brazilian, and was disappointed with the food. This hotel had been recommended to us by other family members, who had previously stayed there. It turns out that there is a new manager, who has reduced the cost but also reduced the standards!

G2245VCrichardp

Check in /out drives us crazy!

Reviewed 4 august, 2016

We went there 1 week ago and my family didn't enjoy. What a mess there! Perhaps because the hotel was packed , so there were numerous lines all the time for breakfast and lunch , but at the check in we faced the most numerous hotel line that we've already seen . The room had not cleaned properly when we arrived and there were dirty AC devices inside rooms.

mcn35

Bad Wi-Fi , worst check out, good food

Reviewed 17 july, 2016

This is one of the hotels for the Rio Quente Resorts. The rooms are spacious and very clean. There is a shuttle bus for the resort. The bus is crowded frequently. The breakfast and lunch are wonderful. Plenty of food, frequently added, delicious food. The staff at the restaurant is friendly and polite. We ate dinner(not included) in the hotel and it was good. Staff there was excellent. The wi-fi access is sub standard -- it only works in the common areas and not well. No Wi-Fii in the rooms!!! Our toilet had an issue but it never got resolved. The worst thing about this hotel was the check out!!! I have been standing in line for 30 minutes now and there are still 16 people in front of me. This is unacceptable. The hotel offers early check out the night before but then you cannot attend their night show which we wanted to do. Another thing that needs improving is communication about issues. We were given wrong information regarding one if the parks and frequently found ourselves asking questions that could have been easily explained or communicated at check in. For example times the park opens every day.

Bina309